Geeks2U Reviews 754

Good communication via email. Technician on time, polite, friendly, knew his job, very happy with the service.

James (geeks2U) helped form a strategy for an upgrade path for our server Our server is mission critical to our business and houses proprietary software and databases. As such we need a technical resource that we could trust, which we were not sure we could get from Geeks2U until we met James. James exceeded all our expectations, and we feel extremely confident in his ability Just to put the impact of James visit into context, we had started the process of engaging other organizations to provide technical support for us as we were unhappy with the skill set of the last few geeks2u technicians, but after meeting James we have stopped looking on the assumption that we can get James back when needed We have utilized Geeks2U over a long period of time, based on our ability to find support staff that can address our specific setup. James is within the top three technicians we have ever had. I would have no reservation in recommending James to organizations and friends Congratulations to Geeks2U in finding such a great resource within our area
My advice to other users of Geeks2u is that if your technician does not meet your needs ask for another technician. It's not that some technicians are bad, but some have skills that align better to the needs of your organization

I am an Apple person since the mid-1980's starting with OS2. I had a (for me) knotty problem regarding how to convert (burn) MPEG-4 files to DVD. I could view the movies readily on my desktop but not via a DVD player. Geeks2U sorted me out and I was able to complete the job that had been started by my guru over a series of blank disks.

My HP all in one lost the HD during a recent move. I booked geeks2u online and it was a very comfortable meeting and Ris worked hard to get my all in one back and running. I definitely recommend this service. So affordable.

John understands that not everyone is computer literate and shows patience. He is always friendly, helpful & efficient.

Work was completed by a different tech on the 2nd visit.
Accounts department is the worst I've ever experienced.
I keep getting overdue invoice emails, letters of demand after I have made 8 phone calls and 4 emails over 7 weeks, invoice was paid on time.

Thomas was so professional and explained things so I could easily understand what was done and how better my computer is now performing. Very happy!

Dhwani from Geeks2U worked through the problems I was having with my Google Chromecast device/Wi-Fi. He explained to me what he was doing as he worked away and finally achieved a perfect result. I am very impressed with Dhwani's skills!

Excellent service. Ariel arrived on time. Was presented with an awkward problem under MACOS where additional characters were being printed. After a careful analysis Ariel identified the problem, showed me how it occured and corrected the malfunction - excellent response

The online booking system was easy to navigate and easy to modify, and customer service was awesome. Peter (the service provider) was a friendly, informative and very efficient professional.

Very helpful and put my mind at ease. Explained why things were done and didn't try to push me to have things I didn't need.

Many thanks to Geeks2U for providing an outstanding service, fixing some long-term, ongoing issues with Outlook, Gmail and storage. It was a bonus being able to receive such excellent service via a phone call. Also appreciate their clear and prompt communication about booking and paying for the service. I'll definitely use Geeks2U's service again, if necessary, and would highly recommend them.

Great communication, notified that he could be early & if a problem he would hold off.
Winston listen to what the problem was with our computer before getting started & fixing it.

Peter was the best computer guy that I have ever experienced. This is because of his demeanor: he is calm, unhurried and informative. So many computer guys are impatient and condescending. Peter, in contrast, made sure that I understood every step he took to resolve my problems. Geeks2U is fortunate that it has Peter working for it.

Charbel just solved all five of my problems. Quick, efficient. He communicated what the problems probably were and then proceeded with a solution.
I couldn't ask for any more than that.
Job done!!

It was so easy to book a technician at a time that suited me. Day and time availability had good variety; Michael arrived in specified time; fixed my issue and was on his way. I loved it.

We absolutely love your service, polite, professional and always get the job done on time and for the agreed price. Thank goodness you are there! Thank you

Fast response. On time. Stayed till completed and reformatted everything. Replaced hard drive and re-installed software. Vetted, scanned and fixed 5 devices and re-established their log ons to various different systems and applications. As good as it gets.

I'd like to thank Subi so very much for figuring out how to restart the computer after the power outage, so VERY happy it's working again. Subi is friendly and thorough. Thanks so much to everyone from GEEKS, you've been great and comforting that you are there and able to help.

The technical team at Geeks to You is extremely knowledgeable and patient. Given the despair caused by lost data and non- working PC's, their service represents excellent value for money.