Geekvida.com Reviews 5

TrustScore 2.5 out of 5

2.7

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  1. Cell Phone Store

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2.7

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE AND SUPPORT!

TERRIBLE CUSTOMER SERVICE AND SUPPORT!

About a year ago, I bought a smartphone from geekvida.es. Last June I had a problem with it and opened a service request with Geekvida. They told me to send it to their repair partner TomRepair, and after THREE months, I got the phone back in the exact same conditions. During this THREE months I got no answers from Geekvida on my inquires about the phone repair status.

DON'T EVER BUY FROM GEEKVIDA! WORST CUSTOMER SUPPORT EVER!

September 26, 2017
Unprompted review
Rated 1 out of 5 stars

Geekvida and Tomrepair is the same do NOT buy there

Tomrepair is part of Geekvida and very unreliable.

Geekvida sent me a phone with a defect, they told me Tomrepair will handle the warranty. After numerous of emails they do not come with any solution. it is possible to make a mistake but please solve it!!!
THIS IS A BAD COMPAGNY DO NOT BUY WITH GEEK VIDA OR TOM REPAIR.

July 26, 2017
Unprompted review
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