Geekys Reviews 91

Not So Good Now

Purchased an Xbox One and it was B grade but man its more like A not a scratch on it. It was not in original box but you can't complain it was well packed. Delivery was ultra fast Next day it arrived 7.45am by friendly delivery driver. Overall my experience was a good one keep it up guys.

Ok follow up after a couple of goes we noticed controller was broken it had a fix on it as screw security seal was broken contacted then was told to just send back nothing more. So sent back now still no replacement and no follow up ?

The only reason I have given 1star is because there is no option for no star.
The worst customer service I’ve ever experienced
The staff here are unhelpful, tell you to go away and appear to have not got a clue what there doing, as my device was damaged by them

Sent me a used charger that was also possibly fake and didn’t charge my iPhone. To cut a long story short just stay away from company as they are shady.

Have bought lots of things with no problem at all I've just sent some faulty ram back and hopefully will get replaced soon customer service was good when arranging the return will update when received my replacement keep up the good work guys

I bought an iPad mini, I switched on soon after charge and noticed that although it was graded as a ‘B’ that there were long multicoloured lines down one side, however they went away soon. I didn’t look at it until several weeks later and both sides were doing the same, so I contacted Geekys, sent many photos of the problem and asked for a refund upon me returning it. It cost £7.95 to return. They assured me that Monday was refund day of the week and they could see I was top of the list so not to worry. Yesterday, Tuesday, I received another iPad mini from them, which was a replacement not a refund, not what a I asked for. To make matters worse , it was filthy, absolutely covered in fingerprints too. Surely in these days of Covid, they could take some care,

Bought a phone case that you would think would be tougher and last but had it on for a couple of hours and it smashed and I hadn’t even dropped it

Ordered a Christmas present from this rubbish website and were in March now and it still hasn't arrived. I have sent over 15 emails and made more than 5 phone calls to be told to call the police. People please stay away from these websites there are making a lot of money during covid. I think they deal with drop shipping so you never know if your stuff will arrive and if it don't then they just pass the blame. Even when you call them they tell you to email a different department as its nothing to do with them. PLEASE STAY AWAY BIG LET DOWN