The coffee/ Water Tumbler is beautiful. Excellent quality. I also want to mention it took a bit of time for arrival and I messaged to check on it. They were very quick to answer my message which was w... See more
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My husband ordered this customized guitar phone case and yes he got the confirmation but after that nothing! It was ordered July 11th and since then nothing! We dont pick up money just anywhere! You a... See more
My hubby received his lovely hat today, he is a Fender Fan and owns a Fender Guitar!! Thank you for such great customer service and excellent products.This is my third purchase, shoes, tote and now t... See more
Company replied
I ordered fleece lined crocs with hockey on them and my granddaughter's name and they are just as I hoped!🙂 My order was timely and I was able to find a discount coupon for free shipping! I sent an... See more
Company replied
Company details
Written by the company
Geeowl is a company that creates unique and personalized products that are fashionable, stylish, and of high quality. Our company has been in the industry for almost 10 years and has gained a reputation for its high sense of responsibility and enthusiastic customer support.
Contact info
1309 Coffeen AVE STE 1200, 82801, Sheridan, United States
- care@geeowl.com
- geeowl.com
4.3
Excellent
77 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful/Great Quality Tumbler
The coffee/ Water Tumbler is beautiful. Excellent quality. I also want to mention it took a bit of time for arrival and I messaged to check on it. They were very quick to answer my message which was well appreciated. I would not hesitate to order from this company again. Safe Site. Thank You Geeowl!
July 5, 2025
Unprompted review
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Where is my husbands' order ?!
My husband ordered this customized guitar phone case and yes he got the confirmation but after that nothing! It was ordered July 11th and since then nothing! We dont pick up money just anywhere! You already deducted 28.94 and another charge of.86 from atm something from our bank account yet no details after that ? When is it coming?!
July 11, 2025
Unprompted review
Phone case
I ordered a phone case after losing my furbaby I was really pleased with the results I can now take him everywhere with me
May 2, 2025
Unprompted review
The acrylic cellphone case was expertly…
The acrylic cellphone case was expertly constructed and beautiful. Excellent care was taken to it's production.
April 17, 2025
Unprompted review
GREAT HAT
love wolves this hat did this ,sent to my brother for birthday
February 3, 2025
Unprompted review
Reply from Geeowl
That’s awesome! Hope your brother loves it 🎉 You've truly made our day. We’ve sent a little gift your way as a token of appreciation—please check your email for more details. We’re so glad to have been able to assist you!
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Received cheap made item
My husband ordered a wooden Native American Chief plaque. This was advertised and a carved wooden sign. What he received was a cheaply made plaque with the design appearing to be an applique applied to the cheap price of wood. No engraving whatsoever. Very disappointed with plaque as not as shown or described on your website. We will never order from you and will suggest others to avoid your company.
January 13, 2025
Unprompted review
Reply from Geeowl
Dear Linda,
Thank you for reaching out, and we sincerely apologize for any inconvenience you’ve experienced with our store. To help us assist you better, please send an email detailing your concerns to contact@support.geeowl.com with the subject line "Trustpilot/Linda." Alternatively, you can get in touch with us through our contact page here: https://geeowl.com/contact-us/.
We truly apologize for the inconvenience caused, and we look forward to resolving this matter for you as soon as possible.
Best regards,
Emilia from Geeowl
Update: Hi Linda,
We've been reaching out to assist you, but we haven’t received a response till now. We want to make sure we resolve this for you as soon as possible.
Could you please check your emails or reply to our request on Trustpilot? This will help us assist you promptly.
Looking forward to your response.
What a terrible company I ordered a cap…
What a terrible company I ordered a cap got something totally different which the quality is cheap and poor.
On my order confirmation had a picture of the one I ordered and got a different cap message the company they said that is their stock cap. I should have put a code in don’t deal with this company.
I complained offered me 3 dollars all I wanted was the correct cap.
They are not an American company.
December 9, 2024
Unprompted review
Reply from Geeowl
Hi Michael,
We’re so sorry to hear that you’re unhappy with your experience. We truly value your feedback and would like to explain what happened to clear up any confusion.
The design you selected during checkout was Design No. 1, and this was reflected in the preview link provided during your purchase. Our confirmation email also includes this link so that you can double-check your order details. If there are any concerns, we’re always happy to assist or make changes if you reach out right after placing your order.
As we didn’t receive any updates or requests from you, your order was processed exactly as requested at checkout.
We’ve done our best to assist you, and we kindly ask that you review our previous messages for clarification. If there’s anything further we can do to make this right, please don’t hesitate to let us know—we’re here to help and truly appreciate your understanding.
Thank you again for reaching out, and we hope to resolve this for you soon.
Best regards,
The clogs I got for my boys were well…
The clogs I got for my boys were well made and they loved them!! Especially to see their names and football numbers on them!
December 30, 2024
Unprompted review
Reply from Geeowl
Thank you so much for your lovely message! We're thrilled to hear your boys loved the clogs and enjoyed seeing their names and football numbers on them. It means a lot to us that you’re happy with the quality and design.
We look forward to creating more personalized items for you in the future!
Reply from Geeowl
Thank you so much! You've truly made our day. We’ve sent a little gift your way as a token of appreciation—please check your email for more details. We’re so glad to have been able to assist you!
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Very good service
Delivery in time as calculated from your Departement. Good Quality, packaging also good. Ordering via your Page was simple. Found you on Instagram
Greetings from Germany
Bernd
November 7, 2024
Unprompted review
Reply from Geeowl
Hi Bernd,
Thank you so much for your kind words! You've truly made our day. We’ve sent a little gift your way as a token of appreciation—please check your email for more details.
Greetings from our team, and we hope to serve you again soon!
Very friendly team
Very friendly team, implement personalized products very well. From completion to delivery, we have always been well informed. Fast and punctual delivery. Will be happy to order something again.
October 15, 2024
Unprompted review
Reply from Geeowl
Hello Rüdiger
Thank you so much for your kind words! We're thrilled to hear that you're happy with the personalized products and the delivery experience. We truly appreciate your feedback and look forward to serving you again in the future! We've also left a special gift for you—please check your email!
Fender Guitar Hat
My hubby received his lovely hat today, he is a Fender Fan and owns a Fender Guitar!! Thank you for such great customer service and excellent products.This is my third purchase, shoes, tote and now the hat! Very satisfied, keep up the fantastic service ❤️
November 5, 2024
Unprompted review
Reply from Geeowl
Hi Laura,
Thank you so much for your wonderful feedback! We're thrilled to hear your hubby loves his new hat!
Your continued support means the world to us, and we’re delighted to have you as a loyal customer. We’ll keep working hard to provide excellent service and products you love. If there’s anything else we can assist you with, don’t hesitate to reach out!
Warm regards,
Geeowl
I requested a rush on my order as this…
I requested a rush on my order as this was a gift for a family for an event. They were kind enough to do so and my family member received and was very surprised and pleased!
October 8, 2024
Unprompted review
Reply from Geeowl
Hi Karen,
Thank you so much for your kind words—you really made our day! 😊 Please send us an email with the subject line "Trustpilot by Karen Ganote," and we’d love to send you a small gift as a token of our appreciation.
Thanks again and hope to hear from you soon
Best regards,
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I bought a beautiful iPhone 16 pro max…
I bought a beautiful iPhone 16 pro max case. It is more detail and beautiful than the picture on the app. Takes about 3 weeks to receive but well worth the wait. Going to get more from then.
October 10, 2024
Unprompted review
Reply from Geeowl
Hi Janey,
Thank you so much for your kind words—you really made our day! 😊 Please send us an email with the subject line "Trustpilot by Janey Smego Snyder," and we’d love to send you a small gift as a token of our appreciation.
Thanks again and hope to hear from you soon
Best regards,
This place sells knock off crocs and bad business policy
This place sells knock off Crocs and has a terrible business policy. I ordered a Kids Size 3, which in EU sizing should be a 34-35, not a 27-28. Their entire sizing system is off, and it's to get you to buy a customized gift in the wrong size, and then tell you, oh sorry, our sizing is completely off from the US shoe sizes, but you should have looked at size chart and not assumed we size shoes like a company, allegedly based in the US would, but if you pay us $27 with shipping, or we can give 20% off code off price, and then not provide any codes to actually get these discounts, we will send you the right ones. Also no phone number listed on site, just an email. I wouldn't buy anything ever again from this place. Terrible custom service, and the product took forever to arrive. Also it was a cheap and flimsy product and not like normal crocs, which you can get for $40 via Crocs or Amazon.
October 6, 2024
Unprompted review
Reply from Geeowl
Dear Erin,
We sincerely apologize for the inconvenience you've experienced. We understand your frustration regarding the sizing issue. However, we want to clarify that we provide detailed size charts for all our products and advise customers to review them before making a purchase. Our size charts are designed to provide detailed measurements to help customers choose the best fit. Furthermore, kindly be noted that EU size is shown clearly on the drop down list while choosing the size chart, assisting our customers' convenience. The order was processed based on the information you provided, and we strive to ensure accuracy in our sizing.
We have reached out to you via email to assist you further and address your concerns. Thank you for your understanding.
Best regard,
Beautiful craftsmanship
Exactly what I ordered! Beautiful craftsmanship! Fast delivery! Excellent communication! I highly recommend this seller!
September 26, 2024
Unprompted review
Reply from Geeowl
Hi Rob,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved the craftsmanship and had a great experience with us. It’s always a pleasure to know that our efforts are appreciated.
We look forward to serving you again, and thank you for recommending us!
Best regards,
Geeowl
Quality & Unique Products With Stellar Customer Service !!!
When I saw an ad for Geeowl, I was impressed with the original, unique designs and what appeared to be quality work. However, I'd never heard of Geeowl. I proceeded to research this company. Thru my due diligence, I did not find any complaints against Geeowl and determined Geeowl had a high rating with the BBB. That's when I decided to place an order for my youngest Son's Birthday, who is a musician. I ordered the Baseball Cap with the Piano Design and the Personal Insignia. Upon receiving confirmation that he received his gift and was pleased with it, I proceeded to place an order for my oldest Son's Birthday, who is also a musician. Upon receiving his gift, he expressed gratitude and praise regarding how unique and personal the gift was as well. And the Customer Service...Wow !!! Competent, Courteous and Professional. When checking on the status of the orders, I ALWAYS received an acknowledgement of receipt and a prompt response followed with an update. And lastly, when my discount on my second order did not process, again Customer Service to the rescue !!! Geeowl, I am Glad to have discoverd your company !!! Pah-Leeeeeeeze continue doing what you are doing via your Products and Customer Service. I wish you Continued Success !!!
August 23, 2024
Unprompted review
Reply from Geeowl
Hi Mr. Sly,
Wow, your message brought tears of joy to our eyes! We are beyond grateful for your kind words and the trust you’ve placed in us. It means the world to know that our unique designs and dedication to customer service have brought happiness to you and your family.
We’re so thrilled that both of your sons loved their personalized gifts. Moments like these remind us why we do what we do! Your words bring us the strength and motivation to create meaningful products and provide the best service possible.
Thank you for being such an amazing customer and for sharing your story with us. We wish you and your family all the best and look forward to creating more special memories together.
With love and gratitude,
The Geeowl Team 💕🎶
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Geeowl responded to my email
Geeowl responded to my email quickly as I inquired as to whether or not I would receive my order in time as it was a birthday gift. My order came on time as they promised and the recipient LOVED the hat.
September 13, 2024
Unprompted review
Reply from Geeowl
Hi Sharon,
Thank you so much for your kind words! We’re thrilled to hear that your order arrived on time and that the recipient loved the cap. We all wished the best for the special date
As a token of our appreciation, we’ve sent you a small gift – please check your email for more details.
Thanks again for your support, and we look forward to serving you again in the future!
Best regards,
My Geeowl experience!
Exceptional customer service! I was informed of the progress of my order at all times. They were so understanding when I needed to change my shoe size, nothing to hard. My shoes are amazing and I’m getting compliments from my friends!!! Highly recommend, thank you Geeowl ❤️
September 12, 2024
Unprompted review
Reply from Geeowl
Thank you so much for your kind words! We’re thrilled to hear you’re pleased with your item and our customer service. We’ve sent you a small gift as a token of our appreciation – please check your email. Thanks again for your support!
Very simple and clear ordering process
Very simple and clear ordering process. Product ordered is exactly what you get!
September 10, 2024
Unprompted review
Reply from Geeowl
Thank you so much! Your kind words made our day as well. We're thrilled you're happy with your tumbler! Please check your email for a special token of our appreciation.
We look forward to serving you again and hope you find even more amazing items in our collection. Thank you for your support!
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