Geeowl Reviews 

77
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

The coffee/ Water Tumbler is beautiful. Excellent quality. I also want to mention it took a bit of time for arrival and I messaged to check on it. They were very quick to answer my message which was w... See more

Rated 1 out of 5 stars

My husband ordered this customized guitar phone case and yes he got the confirmation but after that nothing! It was ordered July 11th and since then nothing! We dont pick up money just anywhere! You a... See more

Rated 5 out of 5 stars

My hubby received his lovely hat today, he is a Fender Fan and owns a Fender Guitar!! Thank you for such great customer service and excellent products.This is my third purchase, shoes, tote and now t... See more

Company replied

Rated 5 out of 5 stars

I ordered fleece lined crocs with hockey on them and my granddaughter's name and they are just as I hoped!🙂 My order was timely and I was able to find a discount coupon for free shipping! I sent an... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Geeowl is a company that creates unique and personalized products that are fashionable, stylish, and of high quality. Our company has been in the industry for almost 10 years and has gained a reputation for its high sense of responsibility and enthusiastic customer support.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

77 reviews

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No recent history of asking for reviews

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4.3

All reviews

(77)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful item

Beautiful item, very pleased with it, great customer service, answered my queries promptly

September 7, 2024
Unprompted review
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Reply from Geeowl

Thank you so much for your kind words! We’re thrilled to hear you’re pleased with your item and our customer service. We’ve sent you a small gift as a token of our appreciation – please check your email. Thanks again for your support!

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Rated 5 out of 5 stars

My order was processed quickly

My order was processed quickly. Tracking number provided. Shipment was reasonably quick. Item delivered as ordered. Looked great and fit perfectly. Would definitely order from Geeowl again.

August 12, 2024
Unprompted review
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Reply from Geeowl

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re pleased with the item. We’ve sent you a small gift as a token of our appreciation—please check your email. Looking forward to serving you again!

Rated 5 out of 5 stars

Fantastic service and tolerance!

Fantastic service and tolerante!! Incredibel!!

August 13, 2024
Unprompted review
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Reply from Geeowl

Thank you for your kind words! We’re thrilled you had a fantastic experience. We’ve sent you a small gift – please check your email. If you need anything else, just let us know!

Rated 5 out of 5 stars

Amazing everything. Definitely recommend

Was fast was awesome. My gf cried her eyes out cuz of how they made me able to import her favourite pic of her departed puppy onto her phone case. Wasn’t expensive but she loves it. Made me look good by letting me customize it and she just loves it.
Sooooooo happy she’s happy

June 23, 2024
Unprompted review
Geeowl logo

Reply from Geeowl

Hi afalzon, we’re so glad we could help you create something meaningful for your girlfriend. It’s wonderful to hear it brought her so much joy. Thank you for sharing this with us – it truly makes our day! If you need anything else or have more ideas, we’re here to help.

Rated 5 out of 5 stars

Amazing quality and very quick…

Amazing quality and very quick delivery. Purchased a phone cover and it is exactly as pictured!!

April 15, 2024
Unprompted review
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Reply from Geeowl

Hi Cindy, thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality and delivery of your phone cover. As a token of our appreciation, please contact us at contact@support.geeowl.com with your email in the subject line 'Trustpilot,' and we’ll send you a little gift. Thanks again for your support!

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Rated 5 out of 5 stars

Personalized owl mug

I feel this company is doing very well! I ordered my product like six weeks before the event, where I am presenting it as a gift, and I was glad I did, even though it only took half the time to receive.. it’s extremely beautiful, well-made item! And the customer service was excellent, as I was eager to receive tracking information which they were very helpful in providing.. everything was definitely very easy to handle and the staff was great!!

March 11, 2024
Unprompted review
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Reply from Geeowl

HI Terri, thank you so much for your fantastic feedback! It’s wonderful to know that everything went smoothly for you. We appreciate your kind words and look forward to serving you again in the future. Have a great time!

Rated 5 out of 5 stars

Highly recommend

I’m in the uk and placed my first order, I’m so impressed with the quality and details of the crocs, there amazing, delivery was quicker than I expected. I will definitely be ordering again as there are loads of amazing things.

February 9, 2024
Unprompted review
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Reply from Geeowl

Hi Debbie, we’re so glad to hear that you’re impressed with the quality and details of the Crocs! It’s great to know the delivery exceeded your expectations. 😊 We look forward to serving you again and hope you find even more amazing items in our collection. Thank you for your support!

Rated 5 out of 5 stars

Can’t fault the customer service or the…

Can’t fault the customer service or the product I bought, I had a slight problem but I emailed them and a replacement part turned up very quick. I don’t write reviews unless they are true. Awesome service 👍👍👍👍👍👍

March 4, 2024
Unprompted review
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Reply from Geeowl

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both our product and customer service. 😊 If you ever need anything else or have more feedback to share, don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Happy with my cell phone cover

I ordered a cell phone cover which I added my dogs picture and their name. When people notice my phone they ask where I bought my phone cover. I am always happy to tell them that I bought it from Geeowl.com!

January 3, 2024
Unprompted review
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Reply from Geeowl

We’re so glad to hear that you’re getting compliments on your phone cover! It’s wonderful to know that people are asking about it. 😊 As a thank you for sharing your positive experience, please reach out to us at contact@support.geeowl.com with the subject line 'Trustpilot' so we can send you a little gift. We appreciate your support!

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Rated 1 out of 5 stars

Don't buy anything

Scam, don't be fooled. Ordered a dog mailbox cover and tried to track order number and guess what my order number wasn't found. Filed a complaint with Paypal to try to get my money back. So far the seller hasn't responded....shocker.

February 20, 2024
Unprompted review
Geeowl logo

Reply from Geeowl

Dear Barbara,

We sincerely apologize for any inconvenience you may have experienced with your recent order.

We've attempted to contact you via email, but it appears we haven't received a response. Could you please take a moment to check your email, including your spam folder, for any messages from us regarding the status of your order?

We're here to assist you in any way we can. If you have any questions or concerns, please don't hesitate to reach out to us.

We appreciate your prompt attention to this matter and hope to hear from you soon.

Best regards,
Geeowl

Rated 5 out of 5 stars

I purchased for my grandson the custom…

I purchased for my grandson the custom insulated Crocks with his name, number and hockey theme. He absolutely loved them and was so surprised to see them made just for him. The quality and customer service I received was excellent. I highly recommend this company and will purchase from them again.

February 16, 2024
Unprompted review
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Rated 5 out of 5 stars

I'm in love with my cup

I'm in love with my cup. Very great work and fast service. Highly recommended..

November 19, 2023
Unprompted review
Geeowl logo

Reply from Geeowl

Dear Annmarie,

Thank you for your lovely feedback!

As a token of our appreciation, we've left a special gift for you via email. Please take a moment to check your inbox for the surprise we've prepared for you.

We hope this gift brings an extra sparkle to your day. If you have any questions or need further assistance, feel free to reach out. We're here to ensure your experience with us is delightful.

Thank you once again for your kind words about our product!

Warm regards,
Rachel from Geeowl

Rated 5 out of 5 stars

The product was well loved

The product (mug) was well loved. Even though it took a while to get here. It was her favorite gift this holiday.

December 25, 2023
Unprompted review
Geeowl logo

Reply from Geeowl

Dear Lee T Soukup,

Thank you for your lovely feedback! We're thrilled to hear that you're enjoying the mug

As a token of our appreciation, we've left a special gift for you via email. Please take a moment to check your inbox for the surprise we've prepared for you.

We hope this gift brings an extra sparkle to your day. If you have any questions or need further assistance, feel free to reach out. We're here to ensure your experience with us is delightful.

Thank you once again for your kind words about our product!

Warm regards,
Rachel from Geeowl

Rated 3 out of 5 stars

Product is awesome it's the sizing

Product is awesome it's the sizing , I ordered a size 5xl which usually fits good , but this one was like a dress it's about 1.5 inches above my knee and the chest is too wide , I should have ordered a 3xl , but the money is not there to do that , what a waste of money ,oh well live and learn .

December 8, 2023
Unprompted review
Geeowl logo

Reply from Geeowl

Dear John,

We sincerely apologize for any inconvenience you've experienced with your recent purchase.

To address your concerns, we have already sent you an email. Please help us check promptly, we are here to assist you.

Once again, we sincerely apologize for any inconvenience caused.

Thank you for your patience and understanding. Hope to hear from you soon

Warm regards,
Rachel from Geeowl

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Rated 1 out of 5 stars

Personalized hockey crocs

Quality is poor. Name was printed crooked on one shoe. Sizing is not accurate. Also shipment tracking is not helpful. I would not buy from this company again

December 22, 2023
Unprompted review
Geeowl logo

Reply from Geeowl

Dear Ellen,

We sincerely apologize for any inconvenience you've experienced with your recent purchase.

To address your concerns, we have already sent you an email. Please help us check promptly, we are here to assist you.

Once again, we sincerely apologize for any inconvenience caused.

Thank you for your patience and understanding. Hope to hear from you soon

Warm regards,
Rachel from Geeowl

Rated 5 out of 5 stars

great and thank

November 1, 2023
Unprompted review
Geeowl logo

Reply from Geeowl

Hi Valentin,

Thank you for your delightful feedback about our store!

Your words truly mean a lot to us. To show our gratitude, we'd love to send you a small token of appreciation. Just drop us an email with the subject 'TrustPilot Reviews,' and we'll take care of the rest!

Thanks again for choosing us. We look forward to serving you in the future!

Best regards,
Geeowl

Rated 5 out of 5 stars

Great!

Quality of material is great. Personalisation is superb. Final product is top notch very professionally done.

December 21, 2023
Unprompted review
Geeowl logo

Reply from Geeowl

Hi,

Thank you for your delightful feedback about our store!

Your words truly mean a lot to us. To show our gratitude, we'd love to send you a small token of appreciation. Just drop us an email with the subject 'TrustPilot Reviews,' and we'll take care of the rest!

Thanks again for choosing us. We look forward to serving you in the future!

Best regards,
Geeowl

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