Geeta Hair Reviews 

959
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair, describing it as soft, luxurious, and true to length, often without shedding or unpleasant smells. Many are repeat buyers, highly satisfied with their wigs' natural appearance and durability. Reviewers frequently highlight the amazing and responsive customer service, appreciating the helpful and professional support received. However, some customers noted significant issues with the return policy, reporting difficulties in obtaining return addresses or having requests denied. A few others felt products did not match advertised specifications, citing discrepancies in density, color, or length, with some mentioning poor lace quality or unpleasant smells. Additionally, some reviewers experienced unhelpful customer service when trying to resolve these concerns.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and accuracy of advertising. Many customers express... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the hair as beautiful, soft,... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing significant dissatisfaction due... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers reporting positive... See more

Return policy

Consumers find the return policy to be a source of significant dissatisfaction, with many reporting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my 2nd Purchase of the same wig I purchased that I really liked. I'm planning to purchase it again. Geeta Hair Wigs are absolutely Beautiful, soft, great quality, easy to maintain & apply,... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast,... See more

Company replied

Rated 3 out of 5 stars

Overall, I'm happy with my experience, and Elsa's customer service was amazing. She was very helpful, kept me updated, and made sure I received my order on time, which I really appreciated. My on... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional. They kept me updated and took the time to explain the process c... See more

Company replied


4.0

Great

TrustScore 4 out of 5

959 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(959)

303 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The hair is amazing and the quality is…

The hair is amazing and the quality is top tier , I definitely will be ordering more wigs from them ! Fast delivery too

May 12, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

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Rated 5 out of 5 stars

Love this hair

Love this hair. This was very full and soft. My second order with them. They never disappoint

May 12, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

I Love the Wig!

I love the hair! I purchased the 4x4 Balayage Light Brown Body Wave Glueless Transparent Lace Front Wig Highlight Pre Plucked Hairline Human Hair Wigs at 180% volume. I had to darken my bangs. No shedding. Next time, I will purchase the 250% for more volume.

May 8, 2026
Unprompted review
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Reply from Geeta Hair

Dear,
Thank you so much for your love and thoughtful review! We are delighted that our wig has brought you a satisfying wearing experience. We sincerely appreciate your recognition and support for our products, and your feedback is extremely precious to us. We will continue to strictly control quality and optimize our products continuously. Looking forward to your next visit and bringing you more styles you love. Wish you a pleasant life! 🌹

Rated 1 out of 5 stars

I recently purchased a glueless wig…

I recently purchased a glueless wig from Geeta Hair, and unfortunately, my experience has been extremely disappointing.

The wig arrived about a week ago, but when I tried it on, it didn’t fit properly. The lace had been cut far too far back, which prevented the wig from sitting correctly on my head. Although it was advertised as 300 density, the top is noticeably thin—it doesn’t lay flat and even lifts/flys away, making it unwearable.

I’ve contacted Geeta Hair multiple times (over five emails), providing clear photos and requesting a return address so I could send the wig back. Despite this, they have refused to provide a return address or issue a refund.

They eventually they sent me a return address. I paid £25 to return the wig only yo be notified by Royal Mail that no recepient is at thay address, I have nevrr recived the wig back. I lost the wig and after 3 months I still have not been refunded.

Based on my experience, I strongly advise others to be cautious. Please take the time to research and read reviews before making a puechase. I notice all the bad reviews have been taken down. I wish I had done so beforehand.

At this point, I feel this company is not acting in good faith, and I would not recommend buying from them.

This company is a SCAM, please avoid!!!

March 14, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team

Rated 5 out of 5 stars

Beautiful hair and great customer…

Beautiful hair and great customer service

April 16, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

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Rated 5 out of 5 stars

I am actually impressed with the hair,I…

I am actually impressed with the hair,I just love it. Can you do something about the hair density please.

April 23, 2026
Unprompted review
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Reply from Geeta Hair

Dear, we're so glad that you are fully satisfied with the overall look of this wig. It’s our great honor to win your love!

If you have any concerns about the wig density, please send your specific questions and thoughts to our official email: service@geetahair.com. Our professional customer service team will handle it properly for you. 🌹

Rated 5 out of 5 stars

Love everything about GEETA Hair

Love everything about GEETA Hair, delivery was quick and the hair is so soft and the curls are too juicy lol #LoveLoveLove

February 20, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 1 out of 5 stars

I had a very disappointing experience…



I had a very disappointing experience with this company. I placed an order for a wig specifically for my birthday and contacted them the same day to cancel after realising the delivery timeframe would not meet my needs. Despite this, they ignored my request and still shipped the item.

The wig arrived late, after my birthday, making it completely useless for its intended purpose. Since then, customer service has been difficult and unhelpful. They have been pushing back instead of taking responsibility, even though I made reasonable efforts to cancel early.

I am willing to return the item and even cover return shipping, but the process has been unnecessarily complicated and frustrating.

This experience shows poor communication, lack of flexibility, and disregard for customers’ concerns. I would not recommend purchasing from this company unless they significantly improve their customer service and order

April 30, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear Valued Customer,

We are truly sorry that your shopping experience did not meet your expectations, and we sincerely apologize for the inconvenience caused. We always strive to provide high-quality products and services to every customer, and we sincerely hope to resolve this matter for you as soon as possible.

As we are unable to verify your specific order details here, to handle your request efficiently, kindly send your order number to our official email: service@geetahair.com. Please mark **Trustpilot** in the email subject line, so our customer service team can locate and address your issue promptly.

Alternatively, you may update your comment here with your order number, and we will get in touch with you immediately once we receive it.

We apologize again for all the trouble this has brought you, and we will do our utmost to settle this for you without delay.

Thank you for your cooperation!

Best regards,
GEETA Customer Service Team

Rated 5 out of 5 stars

I love the hair

I love the hair. Easy to manage.

March 24, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

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Rated 1 out of 5 stars

The hair was a nightmare

The hair was a nightmare, not 250 weft as promised, bald at the top. The hair was thin and stringy, so thin you could see through it. The hair was supposed to be dark brown with Highlights, I got an Orange colored wig that was dry and disguisting. STAY AWAY from this company. They offred me a $15 Refund on a $212.00 purchase. Obviously, I wii not pay them for the rag they shipped me.

April 21, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for failing to meet your expectations.
We fully understand that you are dissatisfied with the compensation solution. We are always committed to providing high-quality products and services to every customer, and we truly hope to resolve this matter for you as soon as possible.
To handle your request efficiently, please send your order number to our email: service@geetahair.com. Kindly mark Trustpilot in the email subject, so our support team can quickly locate and follow up on your case. We will immediately review your order and demands again, and negotiate a reasonable and proper solution with you promptly.
We apologize once again for the unsatisfactory service experience. We will get back to you with a satisfying reply as soon as possible to make up for your losses and unpleasant experience.
Thank you for your cooperation. 💕
Sincerely,
GEETA Customer Service Team

Rated 5 out of 5 stars

I’ve ordered from Geeta hair about 3-4…

I’ve ordered from Geeta hair about 3-4 times and I haven’t had any issues with their hair, specifically the dyed units. & the customer service I’ve experienced when my birthday hair was going to be late one year, was helpful and left me satisfied with this vendor. So I’ll definitely be ordering again.

March 24, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Excellent service

had a problem with my shipping address but they reached out and fixed it immediately. really efficient and thoughtful communication.

April 17, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

i love my hairrrr

i love my hairrrr ! 🥹❤️

April 20, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

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Rated 5 out of 5 stars

The hair was really good.

The hair was really good. I got compliments from people concerning the texture of the hair.

April 17, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Hair was so full and soft

Hair was so full and soft. Little shedding but still cute and it’s already pre plucked. I like it and hopes it lasts longer than a year 🥰 I’d really recommend

April 15, 2026
Unprompted review
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Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Geeta hair ❤️

This is my second time purchasing wigs from them and all I have to say is EXCELLENT the quality, density,Color , inches everything super good and give luxury hair vibe. I love it ❤️ and I recommend

April 17, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 3 out of 5 stars

My updated review.

This review is an update on the previous bad review that i written 6 days ago. ( order# GT91163) Today I received my 2 wigs. I must say that I do like them. However the red wig is more spice orange color but I can still rock with it. My major issue with this company is your very poor customer service. I would like to order again but I'm scared. Too much money to take a chance on with your company.

April 15, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for updating your review and sharing your honest feedback. We sincerely apologize for the unsatisfactory customer service experience you had earlier, and we have reflected deeply to make earnest improvements.

We are glad that you are overall satisfied with the wig after receiving it. Regarding the slight orange undertone of the red wig causing color deviation, we will optimize our shooting color grading and color selection control to better restore the actual product color.

We offer our sincere apologies for the inadequate service. Relevant service procedures have been revised, and we will further enhance our customer service professionalism and response efficiency. We truly value you as our customer and fully understand your concerns when placing an order.

Should you choose to shop with us again, we will provide thoughtful one-on-one follow-up service, answer your questions patiently and serve you wholeheartedly to ensure a more reassuring shopping experience.

Thank you again for your tolerance and understanding. We hope to regain your trust. Wish you all the best. ❤️

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Rated 5 out of 5 stars

This hair is very beautiful and very…

This hair is very beautiful and very pretty. I bought 4 more wigs today from them. I can’t wait until they come.

April 10, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear customer,

Thank you so much for your love and support! We’re so happy to hear that you love the hair.

We can’t wait for you to receive them and enjoy them. Thank you again for choosing us, and we hope you love every single one! Wish you a pleasant life!

GEETA Customer Service Team

Rated 1 out of 5 stars

I ordered the Curtain Bangs Glueless…

I ordered the Curtain Bangs Glueless Layered Cut Wavy Brown Ombre Wig, advertised with 180% density, curtain bangs, and a brown ombre color. What arrived was a completely different product. Flat brown with no ombre, virtually no bangs (just a few sparse strands), and density so low the lace cap is visible through the hair when worn.

When I contacted Geeta with photos, they told me the product was "manufactured exactly to my order specifications" and that the model in their photos had simply "professionally styled" the wig. They offered me $15 compensation.

Their own listing advertises a 30-Day Fast Return policy, yet they refused a full refund.

I have photos of both the advertised product and what I received. The difference is not subtle, it is not the same wig. Do not be misled by their professional photography. What you see in their listings is not what you will receive.

April 7, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear customer,

We sincerely apologize that your shopping experience was not satisfactory. We truly hope to resolve your issue properly.

We would like to clarify that, in accordance with our after-sales policy, custom-dyed and personalized items are made-to-order products and cannot be refunded once produced. This policy was clearly stated before your purchase.

In addition, see-through bangs are naturally thinner by design, which is intended to create a natural, light and airy look — this is not a quality issue.

Although we are unable to offer a full refund for custom-made items as requested, we would like to provide a partial compensation to make up for your experience. We will continue to assist with your after-sales request actively.

We are always willing to cooperate and sincerely hope to settle this matter properly. Please contact us via our customer service email service@geetahair.com with your order information, and we will handle the follow-up fairly and appropriately.

GEETA Customer Service Team

Rated 1 out of 5 stars

Scammed by Geeta Hair: False Advertising, low quality wigs & terrible service.

⚠️ BUYER, BEWARE – DO NOT PURCHASE WIGS FROM GEETA HAIR ⚠️

I REPEAT: DO NOT PURCHASE WIGS FROM GEETA HAIR. Do not ignore the negative reviews—they are true and legitimate. Order #GT89668.

This company’s practices are fraudulent. They advertise beautiful wigs, but what you receive in the post looks nothing like the advertised product. I ordered a wig online and paid via PayPal. When it arrived, I was horrified: it was ridiculously low quality and the colour and style were completely wrong.

I contacted the company the same day I received the wig. They first requested a picture, which I sent. Then, instead of honoring my return request, they offered ridiculous partial refunds: $30, then $40, then $45. I repeatedly made it clear that I did not want the wig, and I requested a return address, which they refused to provide. They kept pushing partial discounts instead.

After I insisted on a full refund and escalated the issue with PAypal, they replied saying they had “verified with the factory” and that the wig “matches order specifications.” This is completely misleading—I ordered what was advertised in their photos, not a low-quality version that looks nothing like it.

I should have listened to other buyers’ warnings about the scamming and fraudulent practices of Geeta Hair. Their advertising is false, their products are poor quality, and their customer service is untrustworthy.

I will continue to warn as many people as possible about this despicable company.

DO NOT BUY FROM GEETA HAIR. PERIOD.

April 9, 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear customer,

We sincerely apologize for the unsatisfactory shopping experience and truly hope to resolve your issue properly.

We have received your feedback regarding the wig and have immediately forwarded the details to our after-sales and quality inspection teams.

We would like to clarify that, in accordance with our after-sales policy, custom-dyed and personalized products are made-to-order items and are not eligible for a refund once produced. This rule is clearly stated in the after-sales instructions prior to purchase.

We apologize for the previous communication where only a partial refund was offered and your return request was not handled in a timely manner. Rest assured that we will actively assist with your after-sales needs.

We have attempted to contact you. Please kindly reach out to us again via our customer service email: service@geetahair.com so that we can resolve the issue fairly and appropriately.

GEETA Customer Service Team

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