Gemsny Reviews 140

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought a 0.67 cushion pigeon red ruby that's heirloom, untreated and I had it GIA certified which confirmed its untreated and it was a very reasonable price and better quality then any other site I... See more

Rated 4 out of 5 stars

In my opinion Gemsny is a great place to buy gems and jewelry. Ernie did his best with me and even recommended against his own interests to give me a true opinion. And my ring came out great. But I do... See more

Rated 5 out of 5 stars

Ordered a ruby and diamond ring from the GEMNY huge selection (picture from website attached). The price was fair, the quality and craftsmanship top notch and delivery speedy considering they had to m... See more

Rated 5 out of 5 stars

We had plans to purchase rubies for my wife's ring and earrings but ended up having GemsNY design and complete the entire pieces. The entire experience was awesome. We were shown a variety of rubi... See more

Company details

  1. Jewelry Store
  2. Clothing Store

Written by the company

Buy Ruby Ring, Pre-Set Sapphire Ring, Designer Emerald Rings, Cheap Engagement Rings, Wedding Rings, Discount Diamond Engagement Ring, Bracelets, Pendants, Loose Rubies, Sapphires, Emeralds, Diamond at Online Wholesale Jewelry Store USA - Gemsny.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Emerald Wow Factor 10!

Always enjoy doing business with GemsNY! This recent experience was no different. I was picking out an emerald for myself and was having a tough time making a decision. Joseph and Vishal showed me various stones, gave their expert opinions helping me to make the right choice. I received the emerald ring and was so impressed. There’s nothing as mesmerizing as a quality Colombian emerald! Thanks Team GemsNY!

John

March 7, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

A real pleasure

A real pleasure to work with Vishal. We had a couple issues and he resolved them all. Look forward to working with these folks again in the future.
Harry Russell

March 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience designing a custom Aqamarine ring

Had a great experience designing a custom Aquamarine and Rose Gold ring for my mom. We loved the inventory options and Vishal helped make us feel comfortable purchasing a stone without having seen it in person. Communication was excellent, pricing was very competitive, and turnaround time quick.
The ring turned out to be a showstopper, especially the gemstone, and we are very happy. GemsNY has become our jeweler of choice. Will do business again.

February 22, 2021
Unprompted review
Rated 1 out of 5 stars

I tried to buy my wife a birthday…

I tried to buy my wife a birthday present on line and GemsNY was not helpful. I needed help with a stone selection and Vishal "was not available". He is one of the owners and sales manager so I was disappointed that the "customer service" and advice on a stone was no longer available. I have bought several large pieces from Vishal/GemsNY and I will not try to buy from GemsNY again. Very disturbing that a longtime, loyal customer is no longer of any value. Guess Vishal/GemysNY had a great 2020 and revenue and repeat customers are not his concern.

December 20, 2020
Unprompted review
Gemsny logo

Reply from Gemsny

We are so sorry to hear you were not able to to reach Vishal directly. We value all of our customers and try to provide the best service we can. All of our gemologists on staff can provide advice on stones. Since we own all of our stones, it is very easy for us to provide detailed hands on analysis of each stone. Please do contact Vishal at 888-436-7692 as he would like to discuss the matter with you and issue an apology for not being reachable directly.

Advertisement
Advertisement
Rated 5 out of 5 stars

This is the place to go if you want to…

This is the place to go if you want to select a high quality gemstone at a fair price; internet shopping at its very best. I made two purchases all the way from Australia and give GemsNY my highest recommendation. The high-tech imaging, faithful colour representation, factually accurate descriptions and certifications allow the buyer to make an informed and careful choice. Vishal provided excellent, matter-of-fact advice, helping determine my final decision. The postage was likewise swift and efficient. It doesn't get better than this!

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

Stellar experience

Stellar experience! Trustworthy, knowledgeable, and nice. A winning trifecta! Gets my highest endorsements

October 28, 2019
Unprompted review
Rated 5 out of 5 stars

My GemsNY Experience

I ordered a sapphire wedding set, and was very pleased. It was beautiful, and came as described. I had the rings authenticated, and was guaranteed that they are real and valued correctly. Their shipping was prompt, and I received the package in good condition. I would highly recommend the company.

October 23, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

I bought my wife a traditional…

I bought my wife a traditional solitaire for our engagement. She found that she could not wear it because the stone protruded and since she is so active, she was afraid of hurting her hand or the ring. We contacted a jeweler who counseled us in getting this particular setting. It's lovely and she's very happy with it.

September 17, 2019
Unprompted review
Rated 5 out of 5 stars

Great prices & service

Great prices & service. Item description is spot on and delivered with no issues. Definitely buy from them again!

September 7, 2019
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful returned with the gem got for a smaller one Absolutely no discussion they paid for the transaction and transportation they made a custom piece it’s fabulous I would definitely use Gemsny again

August 18, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Thank you GemsNY and sales associate, Ernie!

My experience with GemsNY and in particular my sales associate, Ernie, was excellent! I purchased a yellow sapphire through GemsNY for my fiancee's engagement ring and Ernie helped me pick out the most exquisite one that was exactly what she wanted. Besides the fact that quality natural yellow sapphires are really difficult to find, especially in emerald cut, Ernie's patience, kindness, and expert eye and opinion helped me pick out just the right one. It was stunning, Ernie, just as you said. Kellie was very happy. Thank you so much to GemsNY and especially to Ernie. I couldn't recommend you more highly. You're a rockstar, Ernie (get it "rock" star!) Haha! Anyway...thanks again and God bless you!
Sincerely,
Jeff M.
Mandeville, LA

August 8, 2019
Unprompted review
Rated 2 out of 5 stars

Not good setting work. Slightly bent ring.

I bought this years ago and gave it as an engagement ring. Today, I borrowed it from my SO to look it over. Things I noticed: the gem is mounted crookedly, both not level and rotated when compared to the ring blank (which is also just a little bent across its diameter below the stones). I notice all these things when I bought it, but was excited enough to propose that I actively overlooked them. To be honest, I will have to take it to a local jeweler to clean and correct the setting, but I'm not sure I want to find out if the gems are what Gemsny told me they were.

June 29, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience, beautiful stone

I’m always skeptical of buying gems on line but my experience with GEMSNY was terrific. They responded to my questions quickly. The customer service was amazing and the completed piece came in 3 days before they said it would. It was a rush job for them.
Most of all the emerald was beautiful and my wife loved the setting and the stone. I will definitely use GEMS again

June 28, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look