Excellent service 👏 thank you very much. Ordered a diagnostic tool for a dashboard EML, they rang me within minutes and offered a free upgraded diagnostic tool. I was a little sceptical at firs... See more
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See what reviewers are saying
I’ve recently bought a new VCDS interface from Gendan. I exchanged a few emails with Mike initially to make sure I bought the correct interface etc. Advice and service was top notch, a genuine company... See more
Grant in particular from Gendan , bent over backwards with his help & insiteful information,Told me the best way to go with my lamda problem, delivered the next day. But as for the complimentary Email... See more
Surprised to read some poor reviews here as they are far from my experience. Came across Gendan whilst searching for Diagnostic Tools to release Rear Brake Pads and as a total novice I rang them to cl... See more
Company details
Information provided by various external sources
Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.
Contact info
Unit 8 Llys Caer Felin, Felinfach, SA5 4HH, Swansea, United Kingdom
- 01792 588002
- sales@gendan.co.uk
- gendan.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service from Gendan helping…
Excellent service from Gendan helping to determine what I needed before I bought the Multiecuscan package.
It is now working well.I am using it on a Windows XP laptop but Gendan have advised me how to transfer it to Windows 10 at some point.Very happy to deal with this company.
Great dealer and my transaction…
Great dealer and my transaction couldn't have gone better, they kept me informed at every stage of the process and delivery was quick and cheap so overall a great experience
Superb company first class diagnostic…
Superb company first class diagnostic equipment and great after sales support
Genuine VCDS Fast and efficient service
Fast and efficient service, nice little customer touch with the sweets supplied with my order. Genuine vehicle diagnostic tools. VCDS 23.3.0. Follow up email from Gendan, nice to receive. Thank you
Service, imagined smiles and more service
Service, knowledge and fast responses. Easy to deal with. Only drawback for me is no delivery to Australia, but I have a mate in UK who forwarded. A little more expense and trouble but worth it to me.
Excellent company to deal with
Great company to deal with, good communication, great price and kept me updated with packing, dispatch and delivery times. I wish all companies were this good. Will definitely deal with again.
Product OBD LX link
Great price,brilliant communication…
Great price,brilliant communication (very amusing)product delivered next day
Absolutely zero issues
Absolutely zero issues, about the best dispatch email I've had so far. Gave me a good laugh.
Paid for the cable, got the dispatch email, cable arrived like they said it would, even came in a nice hard plastic box lined with foam to keep it in good condition.
Bought a service interface for my…
Bought a service interface for my scooter to check fault codes.
There are many out there but chose this one from a youtube vid.
Price was good and got delivered in a few days.
Works well and instructions ok.
But there are lots of YouTube vids on how to use it but it's simple enough.
A company that values its customers and proves it.
My experience with this company is of great communication and they are always helpful. Having been in business myself for nearly 30 years I learned early on that the best companies to deal with are those that deal with any problems or concerns promptly and effectively. Gendan is among the best.
Excellent customer service…
Excellent customer service with next day delivery included in the price, great communication throughout order process, I will definitely use this company in the future for my diagnostic needs.
Excellent company to do business with
Brilliant communication from the start,easy website to navigate,probably the best online company I have dealt with,and very competitive prices what more can I say.Thank you excellent service.
Great people to deal with
Great Products, really great communication (with a great sense of humour), great prices. Fast delivery.
100% recommended.
Great all Round
Communication was great, package was dispatched and received very quickly. With an amusing message and a treat in the package, I will definitely use you again. Thank you!
They were very kind and communicative
They were very kind and communicative, order was shipped out fast and arrived quickly. Also got a bag of Haribos in my package which was very sweet of them. Would recommend buying from here.
I firstly contacted Gendan regarding a OBD
I firstly contacted Gendan regarding a product and they never pushed it on me . They offered good advice { Mike } so i took it onboard and looked into the product. Was well worth it.
100% 5 star reviews... really?
You really need to experience dealing with these awesome people to fully appreciate how they ended up with 100% 5 star reviews. The whole experience really puts other companies to shame. Keep up the excellent work.
Great company to deal with
Great company to deal with, product was quickly shipped and a nice personal touch added in the accompanying paperwork, along with good follow up service for any query, would definitely recommend.
Product was good quality.
Parcel arrives.
I received the parcel exactly when it was supposed to arrive and the packaging was excellent.
I had previously received a humorous e-mail.
You won't regret it 👍🏻
Purchased an NT530 from Gendan, received it today. Was packaged really nicely by their 'Swedish packaging specialist' 😂 and it's a lovely bit of kit. I fancy myself as a bit of home mechanic and it suits my needs perfectly. Delivery was quick and I was updated every step of the way. Can't recommend these guys enough 👍🏻
If you're still not sold they chuck in a couple packs of Haribo to sweeten the deal 👀
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