Excellent service 👏 thank you very much. Ordered a diagnostic tool for a dashboard EML, they rang me within minutes and offered a free upgraded diagnostic tool. I was a little sceptical at firs... See more
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See what reviewers are saying
I’ve recently bought a new VCDS interface from Gendan. I exchanged a few emails with Mike initially to make sure I bought the correct interface etc. Advice and service was top notch, a genuine company... See more
Grant in particular from Gendan , bent over backwards with his help & insiteful information,Told me the best way to go with my lamda problem, delivered the next day. But as for the complimentary Email... See more
Surprised to read some poor reviews here as they are far from my experience. Came across Gendan whilst searching for Diagnostic Tools to release Rear Brake Pads and as a total novice I rang them to cl... See more
Company details
Information provided by various external sources
Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.
Contact info
Unit 8 Llys Caer Felin, Felinfach, SA5 4HH, Swansea, United Kingdom
- 01792 588002
- sales@gendan.co.uk
- gendan.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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You won't regret it 👍🏻
Purchased an NT530 from Gendan, received it today. Was packaged really nicely by their 'Swedish packaging specialist' 😂 and it's a lovely bit of kit. I fancy myself as a bit of home mechanic and it suits my needs perfectly. Delivery was quick and I was updated every step of the way. Can't recommend these guys enough 👍🏻
If you're still not sold they chuck in a couple packs of Haribo to sweeten the deal 👀
Very happy customer
Good price, easy to place order, kept informed about progress, fast delivery, well packed. Very happy customer.
Excellent service = happy client
Goods arrived very fast and I was informed about the progress in real time.
Very secure packaging - happy client
Top guys!
Bought a diagnostic cable, very good quality and speedy delivery!
Excellent company
ordered from Gendan and was delivered next day excellent customer service and knowledge of the product I required highly recommended and will use again and free sweets brilliant thank you
Excellent after sales service.
The after-sales service when there was a software problem with the product I bought was first class. They not only offered to refund the product cost but also lent me a higher specification product so that I could complete the task in hand.
Fantastic company, just when you need one.
Excellent company to do business with, I received my Foxwell scanner within days. I realised I had ordered the wrong one, phoned them immediately and they exchanged it instantly. The scanner sorted the problem with my Honda, something of which the Honda dealer failed to achieve. I would certainly recommend using this company to anyone. The fault code readers are well made, excellent features for the money, well packaged up, and very quick delivery. Everything a motorist encountering problems needs.
Fast Shipping - Excellent distributor
We recently purchased the "Ross-Tech VCDS HEX-V2" for our VW Touareg and had a great experience with the distributor. Communication was excellent from the start, and we appreciated the thoroughness of the initial email we received. The product was shipped quickly and arrived in great condition. We highly recommend this distributor to others in the market for automotive tools.
1st class
Very helpful....scanner was here following day. Service 1st class
Looking at all 5 star reviews usually…
Looking at all 5 star reviews usually can only mean one of two things. 1 “these are all fake” or 2 “this company is epic”. Well, I can happily say that it is not the former. I placed an order for a Bluetooth OBD thingy and not only was it packed by the warehouse elves it arrived about as fast as I could download the app to use it with.
Gendan
After a comprehensive search for the item I wanted and the software manufacturers recommendation I chose to purchase my OBDLINK CX from Gendan.
The site is easy to navigate and use. The communication from Gendan was very good and quick delivery was pleasing.
Foxwell NT 530 Multi-System Scanner
I had decided to buy one of the pro scanners, but I was not quite sure if it fully covered my needs, so I phoned up to discuss what I required and they directed me to the NT 530 which gave me more detailed and in depth coverage of the particular brand. I have used it and I am delighted with its features and coverage. Incidentally it was a lot cheaper as well.
Also the scanner arrived next day.
Good price & quick service!
I bought a "OBDLink LX EOBD OBD-II Bluetooth Interface" device specifically to link my 2019 Triumph Scrambler 1200 via bluetooth to my android phone. I then used the TuneECU app to be able to read codes & to alter the service interval on my bike.
I found the OBD Link LX to be cheaper than anywhere else at Gendan. I found their service to be prompt & thorough. They sent me progress reports on my purchase & they delivered the item relatively quickly. Thank you.
First Class!
Online ordering experience is First Class!
Highly recommended.
Super quick delivery and well packaged
Super quick delivery and well packaged. Price was better than most too.
Got it all working within 5 minutes, so im very happy.
Bought a product one day delivered the…
Bought a product one day delivered the next excellent service
>excellent company to buy from
>excellent company to buy from, communicated all the way through by email with a humorous touch (if not a little be cheesy)
Foxwell NT530
Purchased a Foxwell NT530 to sort a couple of issues on my Land Rover DS. The unit was a great price, ordered online after hours on a Tuesday and received on the following Thursday lunch time. Communication throughout was spot on, and their update emails are a refreshing literary masterpiece! These are nice people to deal with and do what they say they will do - highly recommended!
MultiECUScan adaptor cables
I ordered some adaptor cables to use with MultiECUScan, for my Fiat and they came promptly, with plenty of info on progress with a sense of humour added. To add to all that, they work perfectly. Richard
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