We can't recommend Gen H highly enough! Thank you for your incredible support during the mortgage approval process. Becoming homeowners was a long-held dream for us, and we thought it might not b... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a very positive experience with Gen H during our mortgage application. The process was clear and well structured, and communication was timely throughout. The team handled our case profess... See more
I want to say a big thank you to GenH for making my dream home come true. I had a great experience, my mortgage application went through quickly and completed in a timely fashion. I am happy to be in... See more
Company replied
They were the best rate when I needed to remortgage, so I went with them. I have since made lots of changes in terms of overpayments, plus asked loads of questions when my annual statement comes out.... See more
Company replied
Company details
Written by the company
Gen H is a mission-led mortgage lender working to build a fairer housing market. For deposit or affordability constrained buyers, we’ve created innovative affordability tools to help you find your place on the ladder. And for all aspiring homeowners, we’ve designed an end-to-end homebuying service so you can get your mortgage and legals done in one place. The system is broken – but we’re here to fix it. Ready to get on the ladder? Get in touch.
Contact info
1 Old Street Yard, EC1Y 8AF, London, United Kingdom
- hello@generationhome.com
- generationhome.com
4.9
Excellent
834 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent!
February 4, 2026
Reply from Gen H
Hi there Borys,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Simple and straightforward
January 28, 2026
Reply from Gen H
Hi there Alam,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
I had a very positive experience with…
I had a very positive experience with Gen H. The whole process was clear, well organised, and much easier than I expected. The team was professional, responsive, and always helpful when I had questions. Everything was explained in a simple and transparent way, which gave me a lot of confidence. I would definitely recommend Gen H to anyone looking for a smooth and stress-free experience.
December 30, 2025
Reply from Gen H
Hi there Svitlana,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We pride ourselves on providing clear and transparent communication.
We wish you the best in your new home.
Thanks,
The Gen H team
Reply from Gen H
Hi there Faith,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We pride ourselves on providing clear and transparent communication.
We wish you the best in your new home.
Thanks,
The Gen H team
Reply from Gen H
Hi there Muhammad,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
They are fast and provides all the…
They are fast and provides all the information need.
January 22, 2026
Reply from Gen H
Hi there Erica,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best.
Thanks,
The Gen H team
Smooth system
December 20, 2025
Reply from Gen H
Hi there Ahmad,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Very quick and reliable lender
Very quick and reliable lender . I will recommend them for new buyer and remortgage.
January 10, 2026
Reply from Gen H
Hi there Augustine,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Reply from Gen H
Hi there,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Reply from Gen H
Hi there Farhad,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
I gave Gen H 5 stars because they made…
I gave Gen H 5 stars because they made homeownership possible when other lenders wouldn’t. As a first-time buyer in 2026, their process was so smooth with great advisers was a game-changer, allowing my supportive broker to support my application without the stress. My broker recommended them after other high-street banks said no to my mortgage application due to different demands. The process through the broker was seamless; all communications were quick and clear, and I felt supported every step of the way. Gen H's flexible criteria and use of common sense underwriting meant they could see my full financial picture, not just what a computer screen showed. I'm now a homeowner and couldn't be happier
January 10, 2026
Reply from Gen H
Hi there Sheyi,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help you purchase your first home in 2026!
We wish you the best in your new home.
Thanks,
The Gen H team
Reply from Gen H
Hi there Rob,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Reply from Gen H
Hi there Osayi,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
It was great experience
It was great experience. I had an excellent experience working with this mortgage lender. The process was smooth, transparent, and stress-free from start to finish. They explained every step clearly and responded promptly to all my questions. Highly recommended!
January 10, 2026
Reply from Gen H
Hi there Harshana,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Reply from Gen H
Hi there Wathsala,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
A very robust process that enabled the…
A very robust process that enabled the family to make this wonderful step of owning a home. Gen H make things happen for first time buyer families.
December 13, 2025
Reply from Gen H
Hi there Sandy,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new family home.
Thanks,
The Gen H team
Reply from Gen H
Hi there Stuart,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Reply from Gen H
Hi there Abigail,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
Kept well informed at all times highly…
Kept well informed at all times highly recomend
January 8, 2026
Reply from Gen H
Hi there Lorraine,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best.
Thanks,
The Gen H team
I am happy with the deal and offer I…
I am happy with the deal and offer I got from GenH.
Seamless process and faster in their research and approval decisions making to meet your timeline.
Thank you.
December 10, 2025
Reply from Gen H
Hi there,
Thanks so much for taking the time to leave us a review – I will pass your feedback on to our team. We are thrilled to be able to help.
We wish you the best in your new home.
Thanks,
The Gen H team
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