Genion Space Reviews 235

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and thoughtful design. Many people appreciate the versatility and ease of use, noting how well the items integrate into their daily routines and improve their workspace. The products are often described as sturdy, well-made, and exceeding expectations, with features like adjustable heights, lighting, and portability being particularly praised. However, some customers were dissatisfied with certain products, specifically lamps, reporting issues with durability and functionality. These concerns include bulbs failing prematurely, charging ports ceasing to work, and the product not matching advertised specifications regarding size, build, or mobility.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the product's... See more

Quality

Customers had positive experiences with quality, praising products for being well-made, sturdy, and exceeding... See more

User experience

Reviewers highlight positive aspects of user experience. Customers appreciate the product's design, noting... See more

Based on these reviews

Rated 5 out of 5 stars

Purchased this for my 12 year old granddaughter. She easily assembled it and loves it. This is a perfect substitute for a desk. Order was received as promised. I highly recommend this product.

Rated 5 out of 5 stars

I very much enjoy my new standing desk. It is light weight and easy to move, is well appointed with light, drawer, place for both laptop and iPad. I like the adjustability in height and angle. Got... See more

Rated 5 out of 5 stars

Love FlexiDesk Plus: It arrived on time and turned out to be all that it promised. Sometimes, on cold mornings, it's nice to cuddle up in bed with some paperwork or laptop and the FlexiDesk makes t... See more

Rated 5 out of 5 stars

Very sturdy and holds everything needed to do my work. I like the light attachment because I don't have to use an alternate lamp when working at night. I truly love it.


Company details

  1. Home Goods Store

Written by the company

Your everyday space, now with new experience.


Contact info

4.2

Great

TrustScore 4 out of 5

235 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

A very mixed story

The lamp came really carefully packaged which meant no damage in transit. Set-up was easy although the simple, single clamp isn't really sufficient to ensure a stable platform. The lighting features are brilliant - 10/10. The huge disappointment is the spongy hinges - particularly the bottom one near the clamp. It's completely hopeless - simply flops back when I try to move the arm. Granted this is a tricky design challenge but in an item this expensive it should - must? - be better. Really disappointed.

December 7, 2024
Unprompted review
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Reply from Genion Space

Thank you for taking the time to write a review. We have relayed this information to our product development team who will look into it. Someone from our customer care team will be reaching out to you to resolve this. If you need any assistance, please feel free to contact us at hello@genionspace.com.

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Rated 4 out of 5 stars

First Impact

A. The shipping service doesn't reflect what is promised. No Contact if there are any problems in supply.

B. The package presents itself well, when arrived, giving a good impression on quality emphasis.

C. When unpacked and try to install, is when you can see the poor quality of design and functioning. The screw pad to fix the light in place, is very poor and there is ONLY a layer of rubber to actually fix the light to the desk. In fact, trying to fix tight, caused the rubber to break and the screw damage the underneath of the desk top.
D. Functions are reflective of what is promised and the remote control is genuinely a PLUS, as I have the light mounted behind my screen.

December 4, 2024
Unprompted review
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Reply from Genion Space

Thank you  much for taking the time to share your recent experience of the purchase. We value your feedback. If you need any assistance, please feel free to contact us at hello@genionspace.com.

Rated 1 out of 5 stars

Broke quickly.

Light stopped working in less 6 weeks! Light was OK but not the quality of build and flexibility I would have expected for the price

November 27, 2024
Unprompted review
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Reply from Genion Space

We're sorry about the issue with your light. You can contact our customer service at hello@genionspace.com with your order number. If the lamp is defective, we will definitely replace it. If you need any further assistance, please don't hesitate to let us know.

Rated 5 out of 5 stars

Good quality of light

Good quality of light. But the blue Power Indicator is annoyingly bright.

November 22, 2024
Unprompted review
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Reply from Genion Space

Thank you so much for your feedback! We have relayed this information to our product development team who will look into potential improvements.

Rated 5 out of 5 stars

This lamp is the bomb

This lamp is the bomb! It adjusts perfectly and easily, is easy to mount, has great light that can be pointed every which way. Love it.

November 24, 2024
Unprompted review
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Reply from Genion Space

Thank you so much for your kind words! We're thrilled to hear you’re loving the lamp. Your feedback means a lot to us! ❤️🙌

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Rated 3 out of 5 stars

Poor quality. Stopped working at just over two weeks.

Lamp stopped working after just two and a half weeks of use. Can't work out why. Utterly useless. Loved it until that point. Wish I had read the reviews first. UPDATE: I was contacted after my review and, after sending a short video proving it was not working, my lamp was replaced. It took a couple of weeks and as yet all good. Therefore I have switched from a 1 to 3 star review. If the produce hadn't broken it would have been 5 stars as it is good.

November 18, 2024
Unprompted review
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Reply from Genion Space

Thank you for taking the time to write a review. We're sorry that our product didn't meet your expectations. We truly value your feedback and have relayed this information to our product development team. They will look into it. You can contact our customer service at hello@genionspace.com with your order number. If the lamp is defective, we will definitely replace it. If you need any further assistance, please don't hesitate to let us know.

Rated 5 out of 5 stars

Great light for Zoom or Google Meeting

Great light for Zoom or Google Meeting. Also great for reading. Love it!

November 17, 2024
Unprompted review
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Reply from Genion Space

Thank you so much for your love and 5-star review! It’s great to know that our product met your expectations. ❤️

Rated 5 out of 5 stars

I really like the Genion space

I really like the Genion space. I use it in my house with both my iPad and Surface Pro.

November 17, 2024
Unprompted review
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Reply from Genion Space

Thanks so much for the positive feedback! We are over the moon that you love it and that it works for you. 😊

Rated 5 out of 5 stars

Dual-glow lamp is just great and I love…

Dual-glow lamp is just great and I love the ability to plug two items into the arm for charging. I also ordered the clip-on tablet stand which is excellent. It was a little stiff to undo at first but it needs to be robust, which it is. Good customer interaction. Easy ordering process. Products arrived well packed (would be great if not so much plastic used though). Overall, a very good experience and worth the price.

November 13, 2024
Unprompted review
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Reply from Genion Space

We are so happy to know that you love the lamp. Thank you very much for sharing your experience! 🙌 We appreciate your continuous support of our products.

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Rated 5 out of 5 stars

Fantastic product

Fantastic product. Well packaged and in smart delivery material. It works brilliantly. Well done!

November 9, 2024
Unprompted review
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Reply from Genion Space

Thank you so much for your feedback! We’re really glad you enjoyed our products. Your review means a lot to us! 😍

Rated 5 out of 5 stars

Love my lamp

Great quality product

November 9, 2024
Unprompted review
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Reply from Genion Space

Thank you so much for your feedback! It’s great to know that our product met your expectations. ❤️

Rated 5 out of 5 stars

Love the lamp

Love the lamp! Easy to order and speedy delivery.

November 6, 2024
Unprompted review
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Reply from Genion Space

Thank you so much for your love and support! Your great feedback truly brightens our day! ❤

Rated 5 out of 5 stars

Very satisfied

Great product and customer service. ✌🏼

October 28, 2024
Unprompted review
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Reply from Genion Space

Thank you so much for your feedback! It is very much appreciated that you liked our products and service. ❤️😊

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Rated 5 out of 5 stars

Quick delivery and has made my home…

Quick delivery and has made my home working space a much brighter and lighter space for online meetings.

November 2, 2024
Unprompted review
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Reply from Genion Space

Thank you so much for your feedback! It is very much appreciated that you liked our products and service. ❤️

Rated 5 out of 5 stars

Efficient light and simple design that…

Efficient light and simple design that fits in my environment

November 1, 2024
Unprompted review
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Reply from Genion Space

Thank you for sharing your experience! It’s great to know that our product met your expectations. 😊

Rated 1 out of 5 stars

Read the reviews first

I should have read the reviews here before buying. It is flimsy and poorly built. Definitely not worth the price. Very limited adjustment and difficult to fit onto a desk (despite what they say in the ads).

October 29, 2024
Unprompted review
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Reply from Genion Space

Thank you for taking the time to write a review. We are sorry that it didn't meet your expectations. We value your feedback. We have relayed this information to our product development team who will look into potential improvements. If you need any assistance, please feel free to contact us at hello@genionspace.com.

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Rated 1 out of 5 stars

So not recommend

So not recommend. Lamp is unstable and hard to attach. Return policy is a hassle.

October 25, 2024
Unprompted review
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Reply from Genion Space

Thank you for taking the time to write a review. We are sorry that it didn't meet your expectations. If you need any assistance, please feel free to contact us at hello@genionspace.com.

Rated 5 out of 5 stars

Great service and a great product

Great service and a great product - works well big improvement in my lighting

October 24, 2024
Unprompted review
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Reply from Genion Space

Thank you for the awesome review! It’s great to know that our product met your expectations. ❤️😊

Rated 5 out of 5 stars

The product is as advertised

The product is as advertised! The lighting is awesome and all the adjustable hinges and flexible options are tremendously helpful. Thanks

October 13, 2024
Unprompted review
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Reply from Genion Space

Thank you so much for your love & support! We are so happy to hear that our product met your expectations!! 😍❤️

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