Purchased this for my 12 year old granddaughter. She easily assembled it and loves it. This is a perfect substitute for a desk. Order was received as promised. I highly recommend this product.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Your everyday space, now with new experience.
Contact info
United States
- genionspace.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very mixed story
The lamp came really carefully packaged which meant no damage in transit. Set-up was easy although the simple, single clamp isn't really sufficient to ensure a stable platform. The lighting features are brilliant - 10/10. The huge disappointment is the spongy hinges - particularly the bottom one near the clamp. It's completely hopeless - simply flops back when I try to move the arm. Granted this is a tricky design challenge but in an item this expensive it should - must? - be better. Really disappointed.

Reply from Genion Space
First Impact
A. The shipping service doesn't reflect what is promised. No Contact if there are any problems in supply.
B. The package presents itself well, when arrived, giving a good impression on quality emphasis.
C. When unpacked and try to install, is when you can see the poor quality of design and functioning. The screw pad to fix the light in place, is very poor and there is ONLY a layer of rubber to actually fix the light to the desk. In fact, trying to fix tight, caused the rubber to break and the screw damage the underneath of the desk top.
D. Functions are reflective of what is promised and the remote control is genuinely a PLUS, as I have the light mounted behind my screen.

Reply from Genion Space
Broke quickly.
Light stopped working in less 6 weeks! Light was OK but not the quality of build and flexibility I would have expected for the price

Reply from Genion Space
Good quality of light
Good quality of light. But the blue Power Indicator is annoyingly bright.

Reply from Genion Space
This lamp is the bomb
This lamp is the bomb! It adjusts perfectly and easily, is easy to mount, has great light that can be pointed every which way. Love it.

Reply from Genion Space
Poor quality. Stopped working at just over two weeks.
Lamp stopped working after just two and a half weeks of use. Can't work out why. Utterly useless. Loved it until that point. Wish I had read the reviews first. UPDATE: I was contacted after my review and, after sending a short video proving it was not working, my lamp was replaced. It took a couple of weeks and as yet all good. Therefore I have switched from a 1 to 3 star review. If the produce hadn't broken it would have been 5 stars as it is good.

Reply from Genion Space
Great light for Zoom or Google Meeting
Great light for Zoom or Google Meeting. Also great for reading. Love it!

Reply from Genion Space
I really like the Genion space
I really like the Genion space. I use it in my house with both my iPad and Surface Pro.

Reply from Genion Space
Dual-glow lamp is just great and I love…
Dual-glow lamp is just great and I love the ability to plug two items into the arm for charging. I also ordered the clip-on tablet stand which is excellent. It was a little stiff to undo at first but it needs to be robust, which it is. Good customer interaction. Easy ordering process. Products arrived well packed (would be great if not so much plastic used though). Overall, a very good experience and worth the price.

Reply from Genion Space
Fantastic product
Fantastic product. Well packaged and in smart delivery material. It works brilliantly. Well done!

Reply from Genion Space

Reply from Genion Space

Reply from Genion Space
Quick delivery and has made my home…
Quick delivery and has made my home working space a much brighter and lighter space for online meetings.

Reply from Genion Space
Efficient light and simple design that…
Efficient light and simple design that fits in my environment

Reply from Genion Space
Read the reviews first
I should have read the reviews here before buying. It is flimsy and poorly built. Definitely not worth the price. Very limited adjustment and difficult to fit onto a desk (despite what they say in the ads).

Reply from Genion Space
The order process and the delivery was…simple and Easy
The order process and the delivery was so Easy and simple. I needed my new lamp I just has to be patient 7 days and I had it in my hands!

Reply from Genion Space
So not recommend
So not recommend. Lamp is unstable and hard to attach. Return policy is a hassle.

Reply from Genion Space
Great service and a great product
Great service and a great product - works well big improvement in my lighting

Reply from Genion Space
The product is as advertised
The product is as advertised! The lighting is awesome and all the adjustable hinges and flexible options are tremendously helpful. Thanks

Reply from Genion Space
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







