I am very satisfied with the account itself, and I am satisfied with the fast transaction. However, it seems that I was hacked because I did not link my e-mail immediately after purchase, or someone e... See more
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See what reviewers are saying
First time trying to buy an account. Really like Raiden Shogun and seems like the seller is legit so I went ahead and buy one. Contacted them via Discord and they replied almost immediately with the... See more
First of all in a nutshell the service is a 9/10. It is fast, reliable, safe and they have good customer service because they respond quite quickly and resolve all doubts. The only point to improve is... See more
Order 25hrs ago an account. The account has not been delivered and after 20+ messages and emails at the customer support, I still get no answer
Company details
Written by the company
Genshin Acc mobile game Starter account sales platform, we have popular game account sales such as the popular Genshin influence account.
Contact info
China
- genshinacc.com
4.3
Excellent
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Acount Satisfaction
I bought three amount in your store, it is just getting worse every time, I don't know what is going on .
May 13, 2023
Reply from Genshinacc
The Primogems draw is random, if you don't find your favorite character, you can also check out other combinations in our store. Can be customized
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I will buy here again
I will buy here again, because I had a bad experience abroad, but here everything is safe and reliable. I absolutely recommend it.
May 11, 2023
You cancelled my order for no reason.
May 11, 2023
Reply from Genshinacc
Due to your malicious chargeback, we have to cancel your order.
I ordered Alhaitham and his signature…
I ordered Alhaitham and his signature weapon, with around 200+ wishes. Got the account in around 3 hours, it had everything promised and I'm very satisfied with it!
May 1, 2023
Good support staff
April 18, 2023
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No because it been like 10 days and I…
No because it been like 10 days and I still had it got it
March 14, 2023
Reply from Genshinacc
Due to order fraud analysis, your order is a fraudulent order, we have to cancel your order, sorry for the inconvenience
Finally got my account after a week
Finally got my account after a week, everything with acc is alright but no responses on discord or email are really bad.
February 23, 2023
Não chegou a conta
fake, I bought it and more than 48 hours passed and the bill did not arrive.
February 16, 2023
Unprompted review
Reply from Genshinacc
We had to cancel your order because fraud was detected on the order.
Reply from Genshinacc
Due to order fraud analysis, your order is a fraudulent order, we have to cancel your order, sorry for the inconvenience
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100% would recommend
100% would recommend , not the fastest delivery but that may due to time zones , however super super trustworthy and I will most likely buy from again ❤️
February 9, 2023
Was refunded and didn't get the item
Was refunded and didn't get the item, took the longer than 24 hours to respond.
February 7, 2023
Reply from Genshinacc
Due to order fraud analysis, your order is a fraudulent order, we have to cancel your order, sorry for the inconvenience
24h delay but it was CNY so…
24h delay but it was CNY so understandable. Other than that OK.
January 23, 2023
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just as expected i honestly got scared…
just as expected i honestly got scared at first bc i didn’t see them but i went to character archive and i looked at my team again and realized they were there. rlly good price and only took maybe a hr for everything to be received.
December 30, 2022
did not deliver the requested account
December 29, 2022
Reply from Genshinacc
Due to order fraud analysis, your order is a fraudulent order, we have to cancel your order, sorry for the inconvenience
Quick delivery account had contents as…
Quick delivery account had contents as promised, and had Loads of 4 stars too!
November 15, 2022
I bought two genshin impact account
I bought two genshin impact account. And they delivery fast and really good account. My second account, they even give me extra 5star character
September 29, 2022
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Delivery took a couple hours as…
Delivery took a couple hours as expected and the product was exactly as described.
September 11, 2022
Genshin impact account Primogem 25000+/300+ Draws
there were no issues and they replied very fast despite the timezone difference
September 1, 2022
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