I've only been using patches for one week so no change noted yet. My one complaint is finding a place on my body it will stay stuck. The adhesive isn't very strong. Any area where my skin "moves" duri... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'd Subscribed without realizing! Gentle Patches understood. Customer Service replied promptly with a few suggestions, all sorted in a short while. Just edited! 1 month later had to chase refund.
I am 81 and have not been able to lose any weight no matter what I do. I don't eat much, but not always the right things, but small quantities. I was anxious to get started and waited about a week an... See more
Company replied
The day after I received my Berberine Patches I placed the Gentle Patch on my bare skin. The first four days I placed new patches on my bare skin and didn’t experience anything new or different. On... See more
Company replied
Company details
Written by the company
Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.
Contact info
Švitrigailos g. 34, LT-03230, Vilnius, Lithuania
- US: (718) 957-1203
- support@gentlepatches.com
- gentlepatches.com
3.3
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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They were very compassionate and…
They were very compassionate and understanding about health issues and concerns. And gave me a partial refund for my convenience, tht was so kind.
June 27, 2026
Unprompted review
Reply from Gentle Patches
Hello Rachel!
Thank you so much for taking the time to leave such a kind review! We truly care about our community, so being compassionate and understanding with health concerns is always our priority. We are so glad our team could support you and make things a little easier. Thank you for your trust and for being part of Gentle Patches!
Best,
The Gentle Patches Team
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I had a problem and it was sorted…
I had a problem and it was sorted promptly
June 27, 2026
Unprompted review
Reply from Gentle Patches
Hello Angela! 🌟
Thank you so much for taking the time to share your feedback! We are so glad to hear that our team was able to resolve your issue quickly and smoothly. Delivering prompt, reliable support is always our goal. Thank you for your support and for being part of our community!
Best,
The Gentle Patches Team
I don’t even going to write about how…
I don’t even going to write about how long the order took to be received but they need to improve that as well, but the product itself it’s a joke. Do not buy it, you are going to lose your money!!!
May 2, 2026
Unprompted review
Reply from Gentle Patches
Hello,
Thank you for your feedback. We are sincerely sorry to hear that your order took so long to arrive and that you are disappointed with the product itself. We are actively working to improve our shipping times to prevent delays like this.
We never want our customers to feel like they have wasted their money. Since every body chemistry is unique, results can vary, but we want to make this right for you.
Unfortunately, we cannot see your email address or order number from your Trustpilot profile. Please reach out to us directly at support@gentlepatches.com with your order details so our team can look into your case and assist you with a solution.
Best regards,
The GentlePatches Team
Nothing happening yet!
June 26, 2026
Unprompted review
Reply from Gentle Patches
Hello, Shirley,
Thank you for sharing your feedback with us! We completely understand that waiting for results can be tough. Natural wellness takes a bit of time, and we usually recommend consistent daily wear for at least 30 days to allow the active ingredients to build up in your body and start working their magic. Hang in there, and thank you for giving us a try!
Best,
The Gentle Patches Team
The product did not work for me
The product did not work for me. That is the reason I only bought once onlinence: 3 month supply. I then find I have been charged $82 on 6/20/26 for a renewal of the product I never wanted. I do not have an account on their website because there is no capability to do so. I have sent 5 emails requesting a return label and refund. I keep getting a BOT return message for a discount to keep the product. Do not buy this product. If it was that good you would keep buying the product. It is very deceptive: They use Amazon for delivery so you have no idea where the product came from to return it to.
June 19, 2026
Unprompted review
Reply from Gentle Patches
Hello Kathleen,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration you have experienced with this renewal and our customer support communication. This is absolutely not the experience we want our customers to have.
We want to resolve this for you immediately. Please reach out to us directly at support@gentlepatches.com with your order details or the email address used for the purchase.
We will personally step in to stop any automated messages, locate your order, ensure your subscription is fully canceled, and arrange a return label and refund for the unwanted charge. We are committed to making this right for you and look forward to your email so we can resolve this directly.
Best regards,
Gentle Patches Team
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Unethical
Unethical. I emailed them to cancel all future product shipments. They acknowledged my request and confirmed it. Then I get a notification today that “my order is on its way” and I checked my bank acct and they had pulled money out. I sent a harsh email. They acknowledged it but said “we already shipped it so it’s too late to cancel” POS!
DO NOT TRUST THEM!!
June 19, 2026
Unprompted review
Reply from Gentle Patches
Hello Harpie,
Thank you for bringing this to our attention, and we sincerely apologize for this incredibly frustrating experience. This is absolutely not how we conduct our business, and we understand your anger regarding the charge and shipment after your cancellation was confirmed.
We want to investigate this error immediately and make it right. Please reach out to us directly at support@gentlepatches.com with your order details or the email address associated with your account, and please mention this review.
We will personally look into why the system processed this shipment after your cancellation, and we will ensure you are fully refunded for this mistake without you having to worry about returning the package at your own expense.
We genuinely want to resolve this for you and hope to hear from you soon.
Best regards,
Gentle Patches Team
Gentle Patches took money out of my…
Gentle Patches took money out of my account, without my permission and after weeks of phone calls, are still refusing to give my money back. Be very careful when dealing with this company.
May 29, 2026
Unprompted review
Reply from Gentle Patches
Hello Cheryl,
Thank you for bringing this to our attention, and we are sincerely sorry for the frustration and stress this situation has caused. We take billing and refund concerns very seriously, and it is never our intention to charge any customer without their consent or to withhold refunds that are due.
We want to investigate this immediately and resolve it for you. Please reach out to us directly at support@gentlepatches.com with your order or account details, and mention this review.
We will personally look into your case, review our communication history, and ensure this is resolved directly. We want to make this right and hope to hear from you soon.
Best regards,
Gentle Patches Team
Deplorable
Deplorable
They don’t work but I don’t mind that
What I do mind is underhand tactics and hard sell. Telling you you have subscribed and more patches will be charged for. Why would anyone subscribe without testing them out first
They do not work
They do cause gastric issues in the first few days and you might loose a couple of pounds. When this settles the pounds go back on and you are exactly the same weight.
Do not be mislead as I was
June 24, 2026
Unprompted review
Reply from Gentle Patches
Hello Andrea,
Thank you for sharing your honest feedback, and we sincerely apologize for the frustration regarding your experience. We are very sorry to hear that you felt pressured by our checkout process and that the patches did not meet your expectations. It is never our intention to mislead our customers or lock anyone into a subscription they did not want.
We want to resolve this for you immediately. Please contact us directly at support@gentlepatches.com with your order details.
We will personally make sure your subscription is fully canceled, verify that no further charges are made, and assist you with a refund for any unwanted orders. We genuinely value your feedback and want to make this right.
Best regards,
Gentle Patches Team
I like the product
I like the product. The GLP-1 did suppress my appetite. And reduced cravings.
June 23, 2026
Unprompted review
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I've lost 4 lbs in 6 days
I've lost 4 lbs in 6 days. Just started them last week. I noticed decreased appetite from 1st day, & decreased sugar cravings each day.
June 23, 2026
Unprompted review
Still using
Still using. It is not magic. But helps in your weight loss.
June 23, 2026
Unprompted review
2 weeks = Down 2lbs
I've only been using them for 2 weeks, but I'm down 2lbs already, and I haven't changed a thing yet!! The only reason I gave 4 and not 5 is that I want to wait until I've been on it at least a month to see just how effective they are overall - but so far, so good!!
June 23, 2026
Unprompted review
No evidence of weight loss with berberine patches after 4 weeks.
I’ve been using the berberine patches for a few weeks now, but have not experienced any change in my weight, even though I continue to eat healthily. My activity level is moderate, as I am recovering from shoulder surgery, (joint replacement) but I’m definite not sedentary :-/
June 22, 2026
Unprompted review
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No Full Refund
I was sent the incorrect product and despite my many emails I was not told that correct ones would be sent. I also had a bad skin reaction to what was sent. After 20 emails I was told to return the product with no return address and was told I would only be refunded for unopened product, not a full refund as advertised.
June 22, 2026
Unprompted review
Reply from Gentle Patches
Hello Laurie,
Thank you for bringing this to our attention, and we are deeply sorry for the incredibly frustrating experience you have had. Sending the incorrect product and not providing a clear, supportive resolution is absolutely not the standard of service we hold ourselves to. Furthermore, we are very concerned to hear that you experienced a skin reaction, and we hope you are feeling better.
We want to step in and resolve this for you immediately. Please reach out to us directly at support@gentlepatches.com with your order details or the email address used for your purchase, and please mention this review.
We will personally locate your emails, bypass any automated rules, and ensure you receive a full refund for this order without requiring you to worry about returning the product.
We sincerely want to make this right and look forward to your email so we can process this for you right away.
Best regards,
Gentle Patches Team
Rubbish product and useless customer service
If I could give zero stars I would. It is very rare that I leave a review except in very good or very bad experiences.
This company and their product fall into the exceptionally bad!
To be clear I ordered one pack of GLP-1 weight management patches. They are sold as a means to speed up your metabolism. Cleverly using GLP-1 in the title they make you think it is like the weight reduction drug you can get from your Dr. They are not, and the ingredients do not work and did nothing for me. I did some further research after I bought them and they are useless as the ingredients do not absorb in quantities which would do anything. The claims have no medical backing, which you will read if you look at the really tiny print on the back of the packet. They con you with a promise that will never be fulfilled.
Even worse than a product which does not work is finding that I had been debitted for a monthly subscription that I did not authorise. As soon as I saw the pending payment I contacted them and told them to stop the delivery and the subscription.
The subscription is now cancelled but the payment has not been refunded. Also they did not stop the shipment and following a number of messages with the company they will not give me a full refund!
I have been offered 30%, 40%, and lastly 50% refund and I can keep the patches.
Their other offer is, I can return them at my cost, and wait at least 14 days for them to confirm arrival, and then they will take a further £5 off my "full refund" as a restocking charge!
My advice is avoid this company. Their products are false and do nothing for you, they then take money from your account under the guise of a subscription, and finally refuse to give you your money back!!!
June 10, 2026
Unprompted review
Reply from Gentle Patches
Hello Rachel,
Thank you for sharing your detailed feedback. We are sincerely sorry for the frustration and disappointment you have experienced with both our product and our refund process. This is absolutely not the experience we want to create for our customers.
We want to clarify that our weight management patches are a natural supplement designed to support metabolism and are not intended to be a prescription medication, which we try to make clear. However, we completely understand your frustration regarding the subscription charge and how the refund negotiations were handled.
We want to resolve this for you immediately and make things right. Please reach out to us directly at support@gentlepatches.com with your order details.
We will personally step in to bypass the standard partial refund offers and ensure you receive a full refund for the subscription charge without any shipping or restocking deductions.
We appreciate your patience and look forward to resolving this directly for you.
Best regards,
Gentle Patches Team
I’ve all ready lots 4 lbs in 2 weeks!!
I’ve all ready lots 4 lbs in 2 weeks!!! Hoping to keep it up to lose 25 by the end of my 3 months!!!
June 7, 2026
Unprompted review
Very helpfull great products and quick…
Very helpfull great products and quick to resolve problems well done to all of you
June 21, 2026
Unprompted review
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Started seeing results on my stomach…
Started seeing results on my stomach area the second day. I look at my body only once a week. I was very skeptical...but I now see results. Gentle Patches actualy works. Highly recommend Gentle Patches!!!
June 15, 2026
Unprompted review
I’ve been on these weight loss patches…
I’ve been on these weight loss patches and put on they don’t curd your appetite,my dr says they useless .
May 29, 2026
Unprompted review
I haven’t really observed any…
I haven’t really observed any difference in my appetite yet. I have been using the patches for 7 days today.
June 21, 2026
Unprompted review
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