Gentle Patches Reviews 

1,171
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,039 reviews, most reviewers were somewhat happy with their experience overall. Many customers reported positive outcomes from using the products, such as weight loss, reduced cravings, and increased energy, often noting the patches adhered well. Reviewers frequently praised the customer service for being responsive, helpful, and efficient in resolving order and refund issues. However, some people were dissatisfied with the product's effectiveness, reporting no noticeable changes or weight loss. A significant number of customers also experienced difficulties with customer service regarding refunds, order cancellations, or unauthorized charges, with several struggling to receive promised reimbursements or facing unexpected subscriptions.

What people talk about most

Product

Clients share ambiguous opinions on product, with some reviewers reporting positive experiences, noting that... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers expressing satisfaction,... See more

Order

Consumers find the ordering process to be ambiguous, with many reporting unexpected recurring orders and... See more

Customer service

People report ambiguous experiences with customer service, with many praising the great, excellent, and... See more

Refund

Reviewers highlight ambiguous aspects of refund, with some customers reporting difficulty in obtaining full... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've only been using patches for one week so no change noted yet. My one complaint is finding a place on my body it will stay stuck. The adhesive isn't very strong. Any area where my skin "moves" duri... See more

Rated 4 out of 5 stars

I'd Subscribed without realizing! Gentle Patches understood. Customer Service replied promptly with a few suggestions, all sorted in a short while. Just edited! 1 month later had to chase refund.

Rated 4 out of 5 stars

I am 81 and have not been able to lose any weight no matter what I do. I don't eat much, but not always the right things, but small quantities. I was anxious to get started and waited about a week an... See more

Company replied

Rated 5 out of 5 stars

The day after I received my Berberine Patches I placed the Gentle Patch on my bare skin. The first four days I placed new patches on my bare skin and didn’t experience anything new or different. On... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(1,171)

1,079 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

While placing the order

While placing the order, my pc crashed, I had provided everything including email, address, bank details etc and I couldn’t retrieve my order. My payment had gone through and after a week of no correspondence, I reached out via the support email explaining everything and providing proof of payment and what I had ordered. Within seconds of me sending the email, I received a response saying they had received my order and provided me with a tracking number advising that my purchase was on its way. They have been professional in every way with my query and provided me with information about its whereabouts. I have not received my order yet but given the level of service I am looking forward to seeing the results and hope to be providing an update.

June 11, 2026
Unprompted review
Rated 1 out of 5 stars

Beware of hidden subscription

The berberine patches didn't work. I even resorted to putting 2 on. No effect whatsover. Shocked to get an email telling me my next subscription was due. I never signed up for a repeat. I did cancel so only time will tell if they try to take payment.
Update: I did receive a confirmation email to confirm my cancellation was effective and no money was attempted to be taken.

June 20, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fast shipping

Fast shipping , which is always important. I just started my patches about 5 days ago. So far I haven’t noticed any difference. But im excited. I know something good is going to happen.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great Custom Support

On my first experience ordering Gentle Patches, I ordered the wrong package. I emailed Support right away asking for an order change/refund. After a few days, I was notified that a refund was coming my way. I have since, placed the correct order for me to test drive the product. Thank you Gentle Patches!!

June 13, 2026
Unprompted review
Rated 1 out of 5 stars

The order went to my Florida address

The order went to my Florida address. I’m not sure how. I’m now at my Michigan address and won’t be back in Florida until November. So I can’t make an opinion until then🤨🤨🤨

June 12, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

I ordered the patch out of curiosity.

I ordered the patch out of curiosity. My weight fluctuates and I needed something! The order came rather quickly. I used the patches as directed and noticed a change in my appetite. So I adjusted my subscription to have the patches come monthly, automatically. We'll see what happens with the weight moving forward. You should try them. Its a start in my weight loss process for me.

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

The worst Customer Service ever!

The first time I ordered from Gentle Patches I didn't receive the order. They showed me a picture of the package on my porch. It was a small plastic envelope and looked very light. It wasn't slipped under my doormat or a planter so I could only assume it was blown away. I asked for a refund, they refused.
Now I got an email saying that another order was sent for which I was charged. When I contacted them I was told that I had a subscription. I did get them to cancel the subscription but they refuse to refund me for an order I didn't place.
Gentle Patches has the worst customer service I have ever experienced. Use another company for GLP-1 patches.

June 14, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

The product does not work and it is not…

The product does not work and it is not risk free I bought three packages. I figured I would know if it worked in three months. After about 20 days, it was clear it didn’t work. Unbeknown you, you are signed up to a subscription. You have to contact them to cancel the subscription. They signed you up for. Once you try the product it turns out they don’t refund packages once opened. Only unopened packages.They advertise risk free. When you contact them for a refund. Before they will give you steps for a refund they want to give you a 30% refund on your order and you can keep all of that. Don’t stop there because if you still pursue the refund, they will then offer you a 50% refund on your order. If you continue to pursue the refund, they have a form for you to fill out. When I did that and didn’t hear from them, I pursued the refund again. Believe it or not they sent me an email saying “thank you for accepting our 30% refund.” I emailed back that I did not accept their 30% refund and asked that my remaining two packages be refunded. Forgot to mention you pay for the return postage and a $5 restocking fee. What a hassle. Don’t buy anything from these people.

June 9, 2026
Unprompted review
Rated 4 out of 5 stars

Quick response

My request was completed quickly & competently. Good to have interaction with a company who understands a users problems.

June 12, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

It works!

It truly is gentle and yet my cravings have stopped.
I tried GLP1 injections. They made me sick. Then I tried
Wegovy pills, low dose. Didn't work on me. Then I went to a higher dose and my heart was racing all night, so I had to stop. I really hope these continue to work. I am so happy to find them. Thank you for such a great product.

June 11, 2026
Unprompted review
Rated 1 out of 5 stars

Run Fast!!

Did not do anything for my appetite. Tried to get a refund and they make it so difficult. They make you pay for return postage then a restocking fee. Oh, they sure make it on time to send more useless patches and yes, same difficulty in trying to cancel. My recommendation, DONT waste your time!!!!!!

May 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look