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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the product, specifically noting a discrepancy between the advertised product type and the received product, and issues with the clarity of this information. Customers also found the website's description of the product type to be unclear. Some people were dissatisfied with the refund process, reporting that the company has a strict no-refund policy, which caused issues when the product received did not meet expectations. However, some reviewers were happy with the customer service, describing it as helpful, friendly, and responsive, with some even receiving assistance with their orders and refunds.

What people talk about most

Product

Consumers express strong dissatisfaction with the product, primarily due to misleading advertising. Many... See more

Website

People report negative experiences with the website, frequently describing it as a scam. Many customers were... See more

Customer service

Users describe ambiguous interactions with customer service. Some customers praise the support as... See more

Refund

Customers express significant dissatisfaction with the refund process. Many reviewers report that refunds are... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the fast,... See more

Based on these reviews

Rated 4 out of 5 stars

I thought it was a digital key but it was an account. It's fine with me I guess but they should write it down somewhere. I got the game in a few minutes even if the activation is kinda painful to do.

Rated 4 out of 5 stars

They are very good at dealing and responding directly and do a great job, but lose a star because they need a relatively long time.

Rated 4 out of 5 stars

Redeeming the code of my game took long but online chat was always available to help me. Good overall experience

Rated 4 out of 5 stars

Good site. It would help if the site provide some picture. To make it easier to understand the steps to follow to get the the game.


Company details

  1. Video Game Store

Written by the company

Digital store selling cheap downloadable console games with focus on Nintendo and PlayStation


Contact info

2.7

Poor

TrustScore 2.5 out of 5

239 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

SCAM

Scam site. Selling accounts to access games rather than giving digital download keys. If you want to buy cheap accounts there are many cheaper places to buy them, this site advertises them as legitimate downloads and then tries to fob you off with a shared account. STAY AWAY

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

A misunderstanding, still led to great service

Today I received great service. I ordered a game code to which was then given an account to be added to my system it was my misunderstanding. When I spoke to chat to get a refund, I spoke to Dale who was really helpful. Explain the situation and process my refund.

I may not have got what I wanted today from the service, but I may look into buying from them in the future.

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam site! STAY AWAY!

Went to their page for a Nintendo Switch game. They don't mention an account anywhere, only that you get a download code. As soon as I complete the transaction, they offer me an account (i did not see any of the details, in order to avoid voiding my refund). Their chat support declined me my refund.

June 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam!!

Scam!!! You pay and receive an account. You have to install that account on your device, but after a while Nintendo banned me from all online licences because it is fraude! Mailed to nintendo but it is permanent and they make no exceptiones. Don’t do it!!!

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

They are SCAMMERS!!

They are SCAMMERS!!! I tried to buy a PS plus subscription, claiming they will provide a redeemable code. then it turns out they will give you an account so you can set it up on your console !!! STAY AWAY from them and google should ban them from search results.

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! You will not receive a PSN code they will offer you to log into their account and share theirs! It’s ILLEGAL and ITS A SCAM!

AVOID THIS Website!

May 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid !!!! Bought a game and followed the…

Bought a game and followed the complicated installation process just for it to not work the next day. Requested a refund as the situation felt suspicious and was denied. Customer support contradicts itself and doesn’t offer much help. Avoid !!

May 12, 2025
Unprompted review
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Rated 1 out of 5 stars

DONT TRUST THEM!

If i could give these scammers 0 stars i would. A complete scam that risks your nintendo account being banned! Instructions are intentionally hard to make customers confused. And there's no refunds available!!

May 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service! The steps were clear, even though they seemed difficult at first. An extra account is added to your Switch, allowing you to transfer the game you purchased, along with any other available games.

April 30, 2025
Unprompted review

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