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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the product, specifically noting a discrepancy between the advertised product type and the received product, and issues with the clarity of this information. Customers also found the website's description of the product type to be unclear. Some people were dissatisfied with the refund process, reporting that the company has a strict no-refund policy, which caused issues when the product received did not meet expectations. However, some reviewers were happy with the customer service, describing it as helpful, friendly, and responsive, with some even receiving assistance with their orders and refunds.

What people talk about most

Product

Consumers express strong dissatisfaction with the product, primarily due to misleading advertising. Many... See more

Website

People report negative experiences with the website, frequently describing it as a scam. Many customers were... See more

Customer service

Users describe ambiguous interactions with customer service. Some customers praise the support as... See more

Refund

Customers express significant dissatisfaction with the refund process. Many reviewers report that refunds are... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the fast,... See more

Based on these reviews

Rated 4 out of 5 stars

I thought it was a digital key but it was an account. It's fine with me I guess but they should write it down somewhere. I got the game in a few minutes even if the activation is kinda painful to do.

Rated 4 out of 5 stars

They are very good at dealing and responding directly and do a great job, but lose a star because they need a relatively long time.

Rated 4 out of 5 stars

Redeeming the code of my game took long but online chat was always available to help me. Good overall experience

Rated 4 out of 5 stars

Good site. It would help if the site provide some picture. To make it easier to understand the steps to follow to get the the game.


Company details

  1. Video Game Store

Written by the company

Digital store selling cheap downloadable console games with focus on Nintendo and PlayStation


Contact info

2.7

Poor

TrustScore 2.5 out of 5

239 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Online Accounts only... bad exp

Online Accounts only...Not in the info. Thought i get game code. Got the game at the end after chat bot an difficult prozedure but not a good experience and a third Person on my switch Account. Pay 3 Bucks more on an other Sites plz

August 5, 2024
Unprompted review
Rated 4 out of 5 stars

Great help

Although, the first account which was sent to me didn't have the game i purchased on it. I contacted the support and it was quickly resolved. Will be buying again !

July 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Best experience with gaming by far

They are a very reliable company when it comes to second hand accounts/gaming. I had a problem with the account ONE time and it was immediately fixed and replaced, and now I have access to a rare game that's physical copies are extremely expensive! Thanks getagame!!

May 22, 2024
Unprompted review
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Rated 5 out of 5 stars

More games

It wasn’t stated in that I was buying an account but the support was super helpful and I got to download more games than I originally bought! So great value and they all work fine

May 9, 2024
Unprompted review
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Rated 4 out of 5 stars

Excellent support

Excellent support, fast and efficient. However, I encountered some issues during my purchases that prevented me from playing the games I bought, but they were quickly resolved by the support team.

April 20, 2024
Unprompted review
Rated 4 out of 5 stars

The games are cheap i like that cause…

The games are cheap i like that cause gaming is getting expensive
i had to wait a bit longer on the games due to some technical error but i got the games and the chat service was good to help out i will buy again with you guys thanks

April 9, 2024
Unprompted review
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Rated 1 out of 5 stars

Lack of transparency and bad customer support

Don't buy here. We were trying to buy a game for Nintendo Switch. No where in the description did it state that we weren't buying a key but rather an account. Only in the beginning of the activation guide was it clear that it was indeed an account with the game on. Despite us not activating the account the customer support didn't want to refund the game since "you can still install the game and play it". Very misleading description and bad service.

April 1, 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy here!

I refunded a game because i basically never received it. Now 2 months further I still haven't received the refund. The obviously fake support agent is telling me that they transferred it but my bank can't find anything. Definitely a scam

March 24, 2024
Unprompted review

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