Fantastic experience with Bezel. I bought a different new Rolex from Jomashop, and they sent it missing 4 very expensive Jubilee links. Bezel on the other hand has every watch they sell be sent for an... See more
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Review summary
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Reviews shaping this summary
I love working with bezel! I feel they really keep the customer first! I was going to buy a watch, when it was inspected, things didn’t quite add up, so I declined and all my money was sent immediat... See more
This was my first time buying a watch and Bezel made the entire process smooth and efficient. The watch was authenticated accurately and I received real time information from Bezel. The watch arrived... See more
I really felt confident making my purchase with Bezel considering the watch gets shipped there first with in house authentication. The watch itself was exactly as described and has been working great!... See more
Company details
- #10 of 44 best companies in Watch Store
About Bezel
Written by the company
About Bezel
Bezel is a marketplace for buying and selling luxury watches. Bezel gives you access to thousands of the most collectible watches from the world's most reputable dealers, curated for you daily.
Every watch sold goes through our rigorous, in-house authentication process so you can shop with 100% confidence.
Don’t see the exact timepiece you’re looking for? Reach out to our concierge team, and we will source it for you from our network of trusted sellers and collectors.
Get the Bezel app on the iOS App Store or visit us at getbezel.com.
Why we started Bezel
Buying a watch is exciting: celebratory, intoxicating, an archeological dig of style and history. But buying a watch is also hard – expensive, opaque, and the fossils are sometimes just rocks.
We love watches, and we wanted to build something that worked for watch lovers and for the uninitiated. You shouldn’t need to be grandfathered into an authorized dealer or spend hours browsing listings that may or may not be real just to find what you’re looking for.
So we built Bezel, a first-of-its-kind marketplace for luxury watches, to be beautiful and easy to use, to have thousands of the most sought-after watch styles of all time at your fingertips, and for each and every one of those to be expertly vetted and authenticated by experts.
Bezel is a marketplace for buying and selling luxury watches. Bezel gives you access to thousands of the most collectible watches from the world's most reputable dealers, curated for you daily.
Every watch sold goes through our rigorous, in-house authentication process so you can shop with 100% confidence.
Don’t see the exact timepiece you’re looking for? Reach out to our concierge team, and we will source it for you from our network of trusted sellers and collectors.
Get the Bezel app on the iOS App Store or visit us at getbezel.com.
Why we started Bezel
Buying a watch is exciting: celebratory, intoxicating, an archeological dig of style and history. But buying a watch is also hard – expensive, opaque, and the fossils are sometimes just rocks.
We love watches, and we wanted to build something that worked for watch lovers and for the uninitiated. You shouldn’t need to be grandfathered into an authorized dealer or spend hours browsing listings that may or may not be real just to find what you’re looking for.
So we built Bezel, a first-of-its-kind marketplace for luxury watches, to be beautiful and easy to use, to have thousands of the most sought-after watch styles of all time at your fingertips, and for each and every one of those to be expertly vetted and authenticated by experts.
⭐⭐⭐⭐⭐ 4.9 out of 5 Stars on the App Store
Written by the company
- Bezel is the top-rated marketplace the watch world can’t stop raving about
- 🧑💻 Connect with your concierge — a real person here to help you find your next watch ⌚ Shop thousands of the most collectible watches, curated daily 📦 Free fully-insured overnight shipping with every order 🔍 Free in-house authentication with every purchase 🚀 Buy, Sell, and Trade with confidence
Authenticity Guarantee
Every watch is hand Authenticated by our In-House Team of Experts
Everything you buy on Bezel ships to our facilities first for a thorough authentication carried out by our team of in-house watch experts. We believe that to truly guarantee authenticity, you must examine the watch in hand. Ensuring you’re always getting an authentic watch that is exactly as it was described at point of purchase is of the utmost importance. Leveraging decades of experience, our team of expert watchmakers and watch specialists meticulously inspects and certifies your watch-to-be, giving you peace of mind and confidence in your purchase. Apart from wanting to increase trust and safety in a historically opaque industry, we also want to ensure that buyers are 100% protected and guarantee that their watches will be accepted for service by the manufacturer, should they need it. If you’d like to learn more about our authentication process, check out: https://www.getbezel.com/post/authenticating-luxury-watches
Contact info
United States
- +1 (888) 483-3606
- team@getbezel.com
- getbezel.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 48 hours
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Got my watch fast and it’s real
Authentication was thorough and I got the watch fast and in the advertised condition
March 29, 2026
Great experience from beginning to end
Great experience from beginning to end. Would buy again on Bezel!!
April 5, 2026
After the sale is where the magic starts.…
I feel for anything it would just be an auction website. I wasn’t expecting very much. I have purchased from other sites before as well however, it’s the after purchase is where I really seen the difference. The authentication paperwork in the portfolio, including the receipt. The watch was wound and set to the proper time and date was unexpected. It was nice to be able to pull the watch and wear it.
April 5, 2026
Best place to find a watch at great…
Best place to find watches at great prices! Don't buy, BID! and be patient, not everyone wants to sell below market prices, but trust me, you will find it and pay under! took me three separate watch bids to get there.
April 4, 2026
Great customer service!
I have used Bezel as a buyer for the past 2 years. The attention to detail, the packaging, the communication, and customer service is top notch. All my watches were polished and cleaned before packaging.
April 3, 2026
The prices listed are dishonest. Not a real auction
The prices listed are dishonest. They are alleged "starting bids" on what are, l believe, sham auction prices in the sense that there are 'non-disclosed max bids' allegedly submitted by others. I asked about this "simultaneous overbid" and was specifically told " there must be someonevwith a max bid higher than yours so the system generates an overbid" request. However, this bid is completely non-disclosed, SO HOW CAN THIS BE AN AUCTION IF YOU ARE BIDDING AGAINST A BID YOU DON'T KNOW ABOUT? B.S. Everytime l bid on any watch, there was an overbid at exactly the same time/moment for more money, no matter what l bid, requesting l raise my bid. Therefore, the system is clearly "rigged" in the sense that there are hidden bids which l believe to be reserves, where you are bidding against a 'non-disclosed reserve' or company faux bid, designed only to get you to bid over the reserve. One look at ther "past auction sale prices" will disclose that the auction creates basically retail prices for all the watches, including non-reserve sales. There are zero auction "deals". These are retail market prices. What's worse, they advertise watches on the net at the "starting auction prices" to get you to look at their site. PATHETIC. DON'T FALL FOR THIS AND WASTE YOUR TIME. No BUENO FOLKS.
April 4, 2026
Unprompted review
Reply from Bezel
Hi Mark,
Thanks for submitting feedback on our auction product, we take things like this very seriously! I'd like to apologize for the confusion and I'm more than happy to clear up any concerns here.
I'd like to very much assure you that the system is not rigged and the information you received from your Bezel Concierge is correct. The reason your bid was quickly outbid is because there was another max bid already placed higher than your bid. The max bid functionality is designed to allow users to set their max willingness to bid and rely on the system to automatically keep them in the lead (up until the max price they set), without needing to manually bid incrementally. This allows a user to step away from the auction and focus on whatever else they need to focus on that day, knowing that the system will intelligently bid for them. We do not expose these max bids to other users because the goal of a max bid is to win the auction for that user for the best possible price, up to the price they set as their max.
This is a convenience offered to bidders by every major auction house and a table stakes feature for a modern auction product.
It sounds like we need to do a better job explaining what max bids are in the product, so I've passed that feedback on to our product & engineering teams!
If you have any other questions at all, please reach out to your Bezel Concierge. We built Bezel Auctions to make authenticated watch auctions available to all buyers, so we absolutely want to make sure you trust the auction process.
Best,
Team Bezel
Super easy
Super easy, and everything went exactly as promised. Flawless process and execution!
March 27, 2026
David is great. Sellers suck
David, the concierge that’s been helping me has been great. Unfortunately this rating is a reflection of the marketplace and not him. I’ve placed three orders in th last month that all ended up cancelled due to seller issue. Two were no longer in stock by the seller and one shipped to bezel without the advertised box and papers. Very frustrating experience.
April 3, 2026
Bezel offers peace of mind to buyers. I've made multiple purchases over the years
Shop.GetBezel.com offers peace of mind
March 23, 2026
Easy to find the watch I wanted
March 22, 2026
These guys are great and understanding
These guys are great and understanding. When I buy watches, I feel secure and safe. I like that they are super easy to contact Monday through Friday and they are flexible with delivery. They work very hard to please the customer and it does feel like a concierge service.
March 28, 2026
Best Customer Service
The concierge team of Carlos and Jack really made sure the process went smoothly and kept me informed along the way. They also accomodated me by shipping it to a fed ex point at my request because I would not have been able to sign for the package. The watch is authentic and they were so prompt in answering all questions making this process very smooth
March 28, 2026
I felt the process was very simple
I felt the process was very simple. The team made themselves available to answer my questions and make sure I got what I purchased.
March 27, 2026
Highly questionable
The auction descriptions need to be approved by the seller. Some items are scrutinized more than others and create an unfair situation.
March 19, 2026
Reply from Bezel
Hi Victor,
Thanks so much for your feedback! I've passed this on to our auction team to inform how they continue to evolve the product.
It's worth mentioning that all watches sold on Bezel, whether through the auction product or the broader marketplace, are sent to our in-house team for our rigorous authentication process. All watches must meet the Bezel standard for authenticity and performance before they are sent on to the buyer.
If you have any questions about a specific auction listing, our Concierge team is always available to answer any questions or fill in information you feel might be missing from the description.
Best,
Team Bezel
It’s ok but not great.
The experience was great, the process is good. What I didn’t like about it was the buyers premium for using financing.
March 26, 2026
Quick, Easy, and Smooth Transaction
The app is easy to use and the responsiveness of the Bezel team made the transaction fast and reliable. I will consider other purchases through this platform for sure.
March 26, 2026
Very good overall experience
Very good overall experience - straightforward purchase, shipping, etc. The only reason for not providing 5 stars is that the watch was advertised as coming with "papers & box" which I assumed was original; both the papers and the travel case were Bezel products, not original OEM. Other than that, recommend fully.
March 26, 2026
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