Fantastic experience with Bezel. I bought a different new Rolex from Jomashop, and they sent it missing 4 very expensive Jubilee links. Bezel on the other hand has every watch they sell be sent for an... See more
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Review summary
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Reviews shaping this summary
I love working with bezel! I feel they really keep the customer first! I was going to buy a watch, when it was inspected, things didn’t quite add up, so I declined and all my money was sent immediat... See more
This was my first time buying a watch and Bezel made the entire process smooth and efficient. The watch was authenticated accurately and I received real time information from Bezel. The watch arrived... See more
I really felt confident making my purchase with Bezel considering the watch gets shipped there first with in house authentication. The watch itself was exactly as described and has been working great!... See more
Company details
- #10 of 44 best companies in Watch Store
About Bezel
Written by the company
About Bezel
Bezel is a marketplace for buying and selling luxury watches. Bezel gives you access to thousands of the most collectible watches from the world's most reputable dealers, curated for you daily.
Every watch sold goes through our rigorous, in-house authentication process so you can shop with 100% confidence.
Don’t see the exact timepiece you’re looking for? Reach out to our concierge team, and we will source it for you from our network of trusted sellers and collectors.
Get the Bezel app on the iOS App Store or visit us at getbezel.com.
Why we started Bezel
Buying a watch is exciting: celebratory, intoxicating, an archeological dig of style and history. But buying a watch is also hard – expensive, opaque, and the fossils are sometimes just rocks.
We love watches, and we wanted to build something that worked for watch lovers and for the uninitiated. You shouldn’t need to be grandfathered into an authorized dealer or spend hours browsing listings that may or may not be real just to find what you’re looking for.
So we built Bezel, a first-of-its-kind marketplace for luxury watches, to be beautiful and easy to use, to have thousands of the most sought-after watch styles of all time at your fingertips, and for each and every one of those to be expertly vetted and authenticated by experts.
Bezel is a marketplace for buying and selling luxury watches. Bezel gives you access to thousands of the most collectible watches from the world's most reputable dealers, curated for you daily.
Every watch sold goes through our rigorous, in-house authentication process so you can shop with 100% confidence.
Don’t see the exact timepiece you’re looking for? Reach out to our concierge team, and we will source it for you from our network of trusted sellers and collectors.
Get the Bezel app on the iOS App Store or visit us at getbezel.com.
Why we started Bezel
Buying a watch is exciting: celebratory, intoxicating, an archeological dig of style and history. But buying a watch is also hard – expensive, opaque, and the fossils are sometimes just rocks.
We love watches, and we wanted to build something that worked for watch lovers and for the uninitiated. You shouldn’t need to be grandfathered into an authorized dealer or spend hours browsing listings that may or may not be real just to find what you’re looking for.
So we built Bezel, a first-of-its-kind marketplace for luxury watches, to be beautiful and easy to use, to have thousands of the most sought-after watch styles of all time at your fingertips, and for each and every one of those to be expertly vetted and authenticated by experts.
⭐⭐⭐⭐⭐ 4.9 out of 5 Stars on the App Store
Written by the company
- Bezel is the top-rated marketplace the watch world can’t stop raving about
- 🧑💻 Connect with your concierge — a real person here to help you find your next watch ⌚ Shop thousands of the most collectible watches, curated daily 📦 Free fully-insured overnight shipping with every order 🔍 Free in-house authentication with every purchase 🚀 Buy, Sell, and Trade with confidence
Authenticity Guarantee
Every watch is hand Authenticated by our In-House Team of Experts
Everything you buy on Bezel ships to our facilities first for a thorough authentication carried out by our team of in-house watch experts. We believe that to truly guarantee authenticity, you must examine the watch in hand. Ensuring you’re always getting an authentic watch that is exactly as it was described at point of purchase is of the utmost importance. Leveraging decades of experience, our team of expert watchmakers and watch specialists meticulously inspects and certifies your watch-to-be, giving you peace of mind and confidence in your purchase. Apart from wanting to increase trust and safety in a historically opaque industry, we also want to ensure that buyers are 100% protected and guarantee that their watches will be accepted for service by the manufacturer, should they need it. If you’d like to learn more about our authentication process, check out: https://www.getbezel.com/post/authenticating-luxury-watches
Contact info
United States
- +1 (888) 483-3606
- team@getbezel.com
- getbezel.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The item was even better than described…
The item was even better than described and arrived quickly in secure packing
April 9, 2026
Customer service with Carlos was…
Customer service with Carlos was excellent on every level, I look forward to working with you at Bezel once again!
April 13, 2026
Easy and smooth transaction
Easy and smooth transaction! Turn around was less then a week of me receiving it!
April 13, 2026
Auction process was amazing
Auction process was amazing. Concierge responded to all my questions about the purchasing process. Watch was delivered securely via FedEx. Wife and I were surprised at the high quality of the watch even though it was used. I will never buy another watch unless it’s with Bezel.
April 13, 2026
Excellent customer service
April 12, 2026
Quality service and good communication
Quality service, good communication, and a transparent buying experience. I had only read reviews online about Bezel before purchasing, but they made the process seamless and the watch I received was well-packaged, authenticated, and exactly as described.
April 11, 2026
Everything has been great
Everything has been great! I've bought 3 watches recently and each has gone very well. I had a little anxiety during the process the first time but the updates along the way are very helpful. This time was the first purchase that wasn't an auction. It was extremely easy!
April 11, 2026
Awesome Experience!
April 11, 2026
Bezel was great to work with
Bezel was great to work with. I appreciated their good communication, sale and shipping process, and most of all honesty. Buying a watch online made me nervous, but the experience with Bezel has changed that. If I need or want to purchase another watch, I will definitely look to them first.
April 11, 2026
Received watch fast and great…
Received watch fast and great communication every step of the way watch exactly as described
April 11, 2026
Dream Watch—Rolex Submariner
From the overall ease in selection and purchase to the customer service from the concierge team as well as the shipping process, everything was five star service. Thanks Bezel for helping me to get my dream watch, a Rolex Submariner!
April 9, 2026
The process was so easy
The process was so easy. Unfortunately when I got the watch I decided it wasn’t what I was looking for and decided to return it. It was my mistake, the watch was perfect and exactly what was advertised. The return process was seamless and now I have a credit to find the right watch.
April 10, 2026
Fun to bid on your favorite watch
Shopping experience was great pick the level of watch you want
April 10, 2026
You can trust Bezel!
You can trust Bezel. I have purchased two watches and both experiences were equally good. Great communication, trust via the authentication process, and just a smooth transaction. Love it.
April 9, 2026
Took a while but would do it again 100%
The whole process took a little longer than I was expecting. About 9 business days, which is nerve racking when making a large purchase of this nature. But the concierge team was extremely professional and responsive. The watch arrived just as expected after a multiple day authentication and I immediately took the watch to my local AD for a final look and everything was extremely trust worthy and legit. I would definitely use them again
April 2, 2026
Excellent experience with Bezel
I had an excellent experience with Bezel. As someone based in Romania, I found their platform very interesting and highly professional. Their authentication process gave me confidence when purchasing my watch, and the communication throughout the transaction was clear and transparent. Customer support was responsive and helpful, answering all my questions promptly. The entire process felt secure, smooth, and trustworthy. I highly recommend Bezel for anyone looking to buy luxury watches with peace of mind.
April 6, 2026
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