getboomba.com Reviews 175

TrustScore 2.5 out of 5

2.5

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, finding it unresponsive and unhelpful, often leading to unresolved issues with orders and returns. Customers frequently reported that the products were ineffective, particularly for larger breast sizes, and did not perform as advertised, failing to stick or provide adequate support. Additionally, many found the products to be overpriced, especially given their perceived lack of quality and functionality. Some people were dissatisfied with the company's return policy, which often prevented returns if the product box had been opened, even if the item was unused or faulty. Reviewers also mentioned long shipping times and receiving products that were not fit for purpose. Conversely, a small portion of people were satisfied with the product's quality and effectiveness, finding them to be a good solution for their needs, and praised the customer service for being helpful and attentive in certain situations.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While some customers praise the product, calling it... See more

Quality

People report ambiguous experiences with product quality. Many consumers praise the products, describing them... See more

Price

Reviewers highlight negative aspects of price, consistently expressing that the products are extremely... See more

Customer service

Consumers express significant dissatisfaction with customer service. Many reviewers describe the service as... See more

Order

Customers consistently note ambiguous experiences with order. Some reviewers report quick shipping and good... See more

Based on these reviews

Rated 3 out of 5 stars

Barely a passing grade, and it has nothing to do with their product. I would say a solid 2.5 but I'll round it up to 3 stars. Boomba's products are great as far as my experience has been. Un... See more

Rated 1 out of 5 stars

This bra does NOTHING but cover nips. I am a 34b and purchased for bachelorette and wedding dress. I followed instructions to a “t” and spent a good bit of time trying several positionings. It’s extre... See more

Rated 1 out of 5 stars

The package was annoyingly left outside, and I wasn't notified of delivery so didn't know it was there until days after... and the package had then gone. The most frustrating thing is that t... See more

Rated 1 out of 5 stars

After sales service diabolical. Think you're buying from an Australian company, not so. Unresolved returns issue since April 2025. Had to pay to return items to Hong Kong address even though company... See more


Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

175 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Barely a passing grade

Barely a passing grade, and it has nothing to do with their product. I would say a solid 2.5 but I'll round it up to 3 stars.

Boomba's products are great as far as my experience has been. Unfortunately, the company itself has left a bad taste in my mouth. My credit card was somehow flagged in their system due to physical and IP address irregularities so they requested I send a screenshot of my bank transaction, which, as an online business owner myself, I thought was odd. I have never been asked to do that before nor have I ever requested this of anyone as a retailer myself. It was claimed that it was to protect the customer. Sure, but it's also to financially protect the store. In my own experience, some credit cards get flagged for no known reason; I have even had a family member's card flagged in my store randomly when we both knew there was no problem and the card was used numerous times before. It is an imperfect system.

The above I can let go, it is inconvenient, yet I understand that fraud is rampant. BUT, I then noticed at the end of the email they sent me they were suggesting I was purchasing these bras (I bought one for myself and two for family members for a wedding celebration) for commercial purposes and they threatened to sue me and use the email they sent me as evidence. Quite inappropriate. When I complained about both the practice and email in my response to their suggestion, they shortly thanked me for the screenshot and stated my order would be shipped out while ignoring my complaint.

I see a company that is definitely self-interested but not so focused on the proper treatment of customers, which is oxymoronic when you think about it.

Excellent product, questionable practices.

July 27, 2025
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Rated 1 out of 5 stars

Absolutely DOESNT WORK

Absolutely DOESNT WORK. What a waste of money and it should be illegal to be able to sell such a misleading product. My inserts were ordered for the correct size but they simply don’t stick properly or stay on for more than 10mins. It’s all a lie about them not being able to shake it off their hand due to the strong glue, don’t believe these videos. I have contacted the brand to be told this:

“ Our BOOMBA Inserts are not a stand-alone product. They must be worn with snug, structured, and fitted garments with thick material to achieve the best results. We do not recommend them with silk/satin, thin, stretchy, loose, flowy or knitted clothes.” so basically wear something that will hold your boobs anyway and not half of the garments most of us own. When I have picked up on the fact none of this advertised they offered me to send me another pay if I pays £25. Scam!!

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Demi boost inserts very poor returns

Bought a pair of the sticky inserts (demi boost) to potentially use with my wedding dress. Despite not removing them from the plastic and just holding them up and seeing they will be too thick to use, I am unable to return them. Once you open the box to look at the colour and thickness of the product it can't be returned. Therefore I would not recommend buying from them, not worth the money or stress.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

I bought the inserts for a vacation to…

I bought the inserts for a vacation to Asia and I couldn’t be more pleased. They transformed how my existing bathing suits fit! Will be recommending them to my friends back home. I ordered in Dover, Delaware and the package arrived in 3 days with regular shipping that was free.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Don't recommend

Not very happy with these at all. Made sure to follow instructions to the T. Watched loads of videos and i am certain i was wearing the right clothing (non stretchy and with under support) and yet evey single time i tried they made me look wonky and flat. Does not boost and does not look natural. For the price im very unimpressed. Ive found super cheap stick on bras that work 100% better than this.
Just for reference. I tried the demi boost , invisible lift and the stick on backless one cant remember the name. All we're terrible. Im a double D.

July 11, 2025
Unprompted review
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Rated 4 out of 5 stars

Surprised they actually work

Surprised they actually work! I used them on a ship and they never moved even when I jumped into the water. Shipping took around 4 days, packaging is cute, took off one star because a little bit expensive but the quality is good.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

I have never experienced such good…

I have never experienced such good customer service before! I have a wedding coming up and I needed these asap. Not only did jeanine go above and beyond to help me locate a pair near me, they were also so patient with my questions. I had lots of questions and never felt rushed at all!

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

LOVE this product!

Used the demi boost for a stag in Vegas. Went from pool parties to club with me for 3 days straight and never let me down. LOVE this product!

July 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Delivery takes 3+ weeks because…

Delivery takes 3+ weeks because products are coming all the way from China. I didn’t realize this when placing my order. It’s been over 2 weeks and my order still hasn’t arrived. When I try to track it, the shipping company does not show a location for where my package is. I could not contact the Boomba customer service.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy Boomba shapewear—or anything…

Do not buy Boomba shapewear—or anything you might need to return.
I purchased my usual size in their shapewear to wear under my wedding dress, but it was far too big and offered zero compression. When I reached out to customer service to request a return, I was met with repeated pushback. Instead of honoring their posted return policy, they questioned why I wanted to return it and even asked for my personal body measurements—which felt invasive and completely unnecessary.

Despite the item meeting all the return conditions listed on their website, I was initially told the return couldn’t be processed. I sent a screenshot of their own return policy, and only then was I asked to submit photos of the item. After doing so, they finally approved the return—but only if I covered all the shipping costs.

In the end, it wasn’t worth the hassle. I can’t recommend Boomba and would urge others to shop elsewhere, especially if you’re looking for reliable fit or flexible return policies.

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

These inserts were ridiculously…

These inserts were ridiculously overpriced and useless. I used the size chart to order my correct size but they still lacked support for heavy dense breasts like mine. I followed the instructions, it’s not rocket science. They simply do not work. They then became full of lint and fuzz and no matter how i attempted to clean them the fuzz never came off. I contacted customer service and requested a refund which they do not give. They kept trying to give me 20% off a future purchase! If this purchase was not good, why on earth would I make another one?!! They simply do not stand behind their guarantee. I will never trust another instagram ad again

May 12, 2025
Unprompted review
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Rated 1 out of 5 stars

After sales service diabolical

After sales service diabolical. Think you're buying from an Australian company, not so. Unresolved returns issue since April 2025. Had to pay to return items to Hong Kong address even though company appears to reside in Australia. That package was returned to me! Endless email exchange with company asking for photos of products refusing to complete a simple refund as their product took so long to arrive. Do yourself a favour and AVOID. Buying local product from the chemist was 100% easier and more efficient.

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

Would never buy these for $70 dollars…

Would never buy these for $70 dollars again if I knew.

Look up double sided bra inserts or bra pad inserts on SHEIN with company name Rukun, for example, and so many of the exact product comes up for the between $2-$5…. 

How do I know? Because I bought them from SHEIN and then thought I would try Boomba and when I pit them side-by-side, low and behold, they are exactly the same product. Imagine being ripped off for $70 instead of paying between 2 to 5 dollars for the exact same product.

Complained to customer service and they were very generic, on two occasions and got nowhere for a refund.

Scam. Don’t get ripped off by the ‘marketing’. Save your money. Buy at Shein. Same product, 95% off!!!! 😕

June 1, 2025
Unprompted review
Rated 2 out of 5 stars

The advertise number of uses is over…

The advertise number of uses is over estimated by ALOT when you address this with them, they don’t take accountability. Shipping is lengthy. They try and charge you for “shipping insurance” saying that they are not responsible for lost packages in transit.They “reward” system is just for show. They expire after 180 days. They are expecting you to make a purchase every 180 days from their site? That is ridiculous.

June 3, 2025
Unprompted review
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Rated 1 out of 5 stars

It is an awful product

It is an awful product. I highly regret getting it - it doesn’t even stick. And they don’t accept returns. Highly encourage you to not waste your money.

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

I’m really disappointed with my…

I’m really disappointed with my experience with BOOMBA. I purchased several products, including the Ultra Boost Inserts, a sticky bra, and boob tape. Despite following all instructions, watching their tutorials, and wearing the recommended tight, structured clothing, none of the products worked. The inserts did not stay in place, the sticky bra peeled off at the top, and the boob tape came away from my skin within 20 minutes. All of the products were completely unusable.

I contacted customer service and provided everything they asked for — my bra size, photos of the clothes, and detailed explanations of the issue. Despite this, they repeatedly sent the same generic advice and refused to acknowledge that the products were faulty. I was offered a 50% discount on future purchases or a replacement pair — but only if I paid an extra fee.

They have refused to offer a refund, even though the products clearly did not work as advertised. I now have to escalate this through my bank and report them to Trading Standards for failing to follow UK consumer law.

Save yourself the stress and money — I wouldn’t recommend BOOMBA at all. Faulty products and a company that refuses to take responsibility.

June 3, 2025
Unprompted review

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