Coconut Reviews 

....just learning how to navigate the app/web so my score reflects my inexperience however I have struggled with understanding which function can be accessed within which platform

Happy with the service provided by the software.

Excellent simple to use app for MTD digital. Best bit is the absolutely fabulous support. I'm not tech savvy but Jeremy from the Coconut support team has been there at every hurdle swiftly offering clear, concise solutions in a calm and friendly manner.

I got Coconut early to prevent last minute stress when it came to submitting my first self assessment using this system. I used to write up my own books, from a self employment practice and two rentals. A book for each. Simple. My figures are 100% accurate. Now, with this system, I have spent literally months trying to reconcile my correct figures with what they say the figures should be. It’s not easy to understand or to explain.
The three separate income streams A +B+C should equal. Taking the figures from Coconut let’s say -£1,000 plus £2000, plus £3000, the answer should surely be £6000. That’s their figures. But no, when you add up the income steams using their figures, and head over to the taxes pages, to confirm income ( in this example) £6000, no it’s not. It’s £6770. The AI bot said to make a manual adjustment to correct it. Having spent months uploading every single thing, and getting the hang of this, I shouldn’t have to do a manual adjustment to get this software to add up correctly. I can’t trust it. It has many flaws. I am going to have to leave and start again with Xero.

BTW, you never speak to anyone. The email messages I have received are unfriendly and largely unhelpful. It takes days for them to respond- by which time I’ve moved on, I’m not still trying to reconcile this or that. Then you get a surly one liner, or a link to some non relevant video.

The AI bot is better than the human, but repeats instructions rather than seeing slight differences in requests for help. I’ve had enough. I’ll submit this return and start again with Xero. Waste of time, months and months of time, and money.

After years of struggling with QuickBooks as a self employed sole trader, I can confidently say that it was a frustrating experience. The platform felt overly complicated and cluttered, making it overwhelming to navigate, especially after they changed the layout. Just the thought of using it would cause me stress and cause me to have anger issues. However, discovering Coconut has been a game changer. Its simplicity and user friendly design make managing my finances a breeze for MTD, especially on the go with my phone. Transitioning from QuickBooks felt like moving from piloting a spaceship to now flying a single seater microlight airplane—much more enjoyable and manageable. The difference between the two is staggering!

The app is so easy to use and quick , a great experience , I would recommend this app to anybody , kind regards Paul

Coconut has a friendly vibe and I find the interface understandable and engaging. My main bank account is not yet able to link to my Coconut platform, however I know Coconut are working on this and meantime the transactions can be entered by me. A standout feature is my various income streams can all be accommodated within one single subscription - there are other MTD providers who don’t do this.

Easy to use and great support

Tried closing my account 3 times, with no response and my account has not been closed.
My free trial runs out tomorrow and I haven't managed to get through to anyone for weeks - only AI.

So far its been a really programatic setting up the free two year deal- Cocunut with Zempler
Supposed to be free but
now they are trying to take £159 ?
Via Direct Debit
Sam Jordan

The best bookkeeping account for sole traders! I recently signed up to coconut after a very frustrating experience with QuickBooks - who messed up my account upgrade, lost a lot of my data and provided little customer support. After a lot of trial and error with many platforms, I found coconut to be the most easiest and efficient to use for all sole traders. Highly recommend them.

As a sole trader I’ve used many accounting softwares in the past & coconut is by far the best, most straightforward & reliable. Being able to attach my receipts, so not having to keep the paper copy is a game changer for me. I am able to connect all bank accounts & assign transactions to business/personal, it’s also useful to see how much of a turnover & profit I’m making. Would highly recommend! Thank you Team Coconut

I found it quite difficult to navigate certain parts of the app to begin with but the online help guides are really handy, loses 1* because I am unable to pay for the self assessment version monthly and I can’t afford to pay for the year outright while my business is still early days and Christmas coming up etc

I wanted an accounting software which was easy to use for me personally which it was seems I only need money in money out software with the ability for receipts invoicing and now the dreaded MTD hahaha
Highly recommended if your a sole trader looking for the same as me

Made my accounting so easy and it’s digital just right for hmrc.
Value for money.

easy to use. geat help when there is a problem. price reasonsble

Great app, issues are dealt with fast if you contact them.

Very good app,Easy to use,Hassle free,No burden to keep invoices,Directly connects to your bank.