GetContrave Reviews 5,355

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease and speed of the process, from initial consultations to receiving medication, making the user experience very smooth and efficient. Many praise the staff, particularly nurse practitioners and doctors, for their helpfulness, knowledge, and personalized approach in addressing individual needs and concerns. The customer service is frequently described as good, with representatives being polite and responsive, ensuring a pleasant interaction. However, some people were dissatisfied with the product itself, experiencing side effects like increased blood pressure or finding it too strong, leading them to discontinue use. Additionally, a few reviewers noted issues with certain doctors who seemed rushed, unhelpful, or provided inaccurate information regarding the medication.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting it as professional, helpful, and friendly.... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and... See more

Product

Customers had ambiguous experiences with the product, with some expressing excitement and satisfaction,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the simplicity and ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was nervous about doing something like this, but it was so fast and easy! My doctor tried to get my insurance to approve a different medicine almost 2 months ago. Said if that didn’t work, call the... See more

Rated 5 out of 5 stars

My consult was with NP. Kathy Agiri. She was great. She really took the time to address my individual needs and made some recommendations. I appreciated her input. I am looking forward to starting th... See more

Rated 5 out of 5 stars

I loved the ease of the process. I used to get Contrave through my doctor who required me to go see him every month to receive my refill and had to deal with the pharmacy who made me call to get my or... See more

Rated 5 out of 5 stars

I really liked the Nurse Practitioner that I spoke with. We talked about the life changes that go along with taking Contrave and what some examples could be put into play even if it's 105 outside.


Company details

  1. Pharmacy

Information provided by various external sources

GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Hassle-free telehealth.

I like that the price for contrave was the price. No hidden fees. The medicine came quickly. The reps that I spoke to were manerable. They had my information went to it quickly and just assured me of what was to come next. I like the step-by-step information that you send via email about taking contrave. All in all, it was a productive experience. No hiccups or flaws. Just good customer service.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

The starting process went smoothly and…

The starting process went smoothly and was very easy. I found the website and questions simple to navigate. I also really appreciate the quick 72-hour response time!

December 14, 2025
Unprompted review
GetContrave logo

Reply from GetContrave

We’re so glad to hear everything went smoothly and felt easy to navigate. Thanks for sharing your experience, and we appreciate you trusting us to support you on your journey!

Rated 4 out of 5 stars

My Review of GetContrave

It was very easy to get a virtual appointment with the doctor. However, the first doctor I had an appointment with showed up 10 min late, by then I dropped off. I had to reschedule, and I was able to meet with a doctor and get approved.

November 29, 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Donnette, we’re glad you were ultimately able to connect with a doctor and get approved! We appreciate your patience with the scheduling hiccup and are always working to make the virtual appointment process as smooth as possible.

Rated 5 out of 5 stars

Easy fast process

Getting prescribed Contrave was a fast seamless process.

November 19, 2025
Unprompted review
GetContrave logo

Reply from GetContrave

We’re so glad to hear the process was fast and seamless! Thanks for sharing your experience and trusting us to support your health journey, Michael.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient, I appreciate not even having to have a scheduled appointment, and look forward to simplifying my prescription renewal compared to my own primary care.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and Easy

So quick and easy to set up an appointment and see if you are eligible for the medication. Answer a few medical history questions. Choose the physician and time that works with your schedule and your good to go.

October 10, 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Cindy, we're so glad to hear the process was quick and easy for you! Thanks for sharing your experience and trusting us to support your health journey.

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