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GetContrave Reviews 5,355

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TrustScore 4.5 out of 5

4.5

Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness and expertise, noting that they take time to address individual needs and provide detailed explanations. The customer service is consistently praised for being efficient, easy, and responsive, making the overall process smooth and pleasant. Many people appreciate the quick and seamless user experience, from initial consultations to receiving medication, and value the availability of online doctors for prescription approvals. However, some customers also noted issues with the product itself, with a few finding it too strong or experiencing side effects like increased blood pressure. Additionally, a small portion of people felt that some practitioners were rushed or uninformative, failing to adequately answer questions or discuss medical regimens.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting helpful and professional interactions.... See more

Service

Reviewers highlight positive aspects of service, often describing it as professional, helpful, and friendly.... See more

User experience

Users describe positive interactions with the user experience, often highlighting how simple and easy the... See more

Product

Customers had ambiguous experiences with the product, with some expressing satisfaction and recommending it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was nervous about doing something like this, but it was so fast and easy! My doctor tried to get my insurance to approve a different medicine almost 2 months ago. Said if that didn’t work, call the... See more

Rated 5 out of 5 stars

My consult was with NP. Kathy Agiri. She was great. She really took the time to address my individual needs and made some recommendations. I appreciated her input. I am looking forward to starting th... See more

Rated 5 out of 5 stars

I loved the ease of the process. I used to get Contrave through my doctor who required me to go see him every month to receive my refill and had to deal with the pharmacy who made me call to get my or... See more

Rated 5 out of 5 stars

I really liked the Nurse Practitioner that I spoke with. We talked about the life changes that go along with taking Contrave and what some examples could be put into play even if it's 105 outside.

Company details

  1. Pharmacy

Information provided by various external sources

GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

My Contract Experience

My experience with the Contrave process was a thorough, competent, time spent with professionals who made me comfortable throughout. I did not feel shamed by answering the questions concerning my weight, and my eating habits, honestly, instead of trying to hide what I know is not healthy. I would recommend trying this program, because I am excited to get started myself.

March 5, 2025
Unprompted review
Rated 2 out of 5 stars

Made me sick 😫

The company is great and i got my pills on time, buuuut unfortunately the pills did not agree with me and made me sick

January 29, 2025
Unprompted review
GetContrave logo

Reply from GetContrave

We're sorry to hear that the medication didn’t agree with you, Jade. Everyone’s experience is different, and we want to make sure you feel supported. We hope your telemedicine experience was positive overall, and if you'd like to chat more about symptom management or possible adjustments, our patient support team is happy to help. Feel free to reach out—we’re here for you! 💙

Rated 5 out of 5 stars

Great experience!

Easy to navigate website and scheduling an appointment with the practitioner was a breeze. I received several reminders about my appointment and had my call with NP Greenbush today. He was thorough, professional, and listened attentively. He provided practical solutions for my concerns. Thank you!

January 20, 2025
Unprompted review

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