"I would like to send a big thank you to Sarah and the team at Coverly. Last year as a small business getting up and running they helped me find the right policy for me. Always friendly, quick to repl... See more
Company replied
Coverly
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Signed up a few months ago - a process which took no more than 5 minutes, was very impressed. Then I recently had my MacBook stolen, the entire value of the laptop was refunded to my account in l... See more
Company replied
Could not believe how easy it was to get the cover I needed. I tried a few compare websites but when they directed me to other providers I was inundated with phone calls from companies wanting me to t... See more
Company replied
For the few months i have been with coverly they have been so helpful with everything i have had to make mid term adjustments with no extra cost involved. Unfortunately ive had to leave coverly but i... See more
Company replied
Company details
Information provided by various external sources
Sorry, we are no longer offering small business insurance as we are sadly closing. Don’t worry, you are still covered if you have an active policy Customers can contact us on 0808 169 8500 or email us at hello@getcoverly.com We would like to thank all the amazing businesses that joined Coverly and we will continue supporting you throughout the duration of your policy
Contact info
Weston Street, SE1 3ER, London, United Kingdom
- 08081698500
- hello@getcoverly,com
- getcoverly.com
People also looked at
Always an exceptional service
I always receive an exceptional service from Coverly, and get clear and helpful advice and answers to every single question I ask.
March 11, 2020
Unprompted review
Reply from Coverly
Hi Gael,
We are so pleased that you had such a great experience with us and thank you for leaving such a wonderful review!
-KL
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Excellent service and very straight…
Excellent service and very straight forward to organise the insurance
March 6, 2020
Unprompted review
Reply from Coverly
Hi Sean,
I am so please that you had a great experience with us. Thank you for leaving such a wonderful review.
-KL
Easy renewal and cheap
March 6, 2020
Unprompted review
Reply from Coverly
Hi Destiny,
Thank you for leaving us such a lovely review!
-KL
All good
All good, gave me the right cover for my very small business at a very good rate. No complaints from me
March 6, 2020
Unprompted review
Reply from Coverly
Hi Tracy,
Thank you for your review. We appreciate you taking the time to leave your review!
-KL
Reply from Coverly
Hi Andre,
Thank you for taking the time to give us your wonderful review. Have a wonderful weekend!
-KL
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Reply from Coverly
Hi Steve,
Thank you for your wonderful review. We hope you have an amazing weekend!
-KL
Great service from Sarah smooth and…
Great service from Sarah smooth and quick set up would recommend to anyone also chap for the policy’s I took out
February 20, 2020
Unprompted review
Reply from Coverly
Hi Bobby,
Thank you for your 5 star review! We are very fortunate to have Sarah in our customer service team - and we are so happy you had a great experience with us.
-KL
Really helpful and accessible service.
Really helpful and accessible service.
Highly recommend.
February 20, 2020
Unprompted review
Reply from Coverly
Hi Leanne
Thank you so much for your recommendation. It means a lot to us. We hope you have an amazing Friday and weekend to follow!
-KL
Was very impressed …
Was very impressed having rung round for quotes and been told that I would have to wait a few days that Coverly gave me an immediate response and an excellent premium.
Thoroughly recommend and will use again.
February 20, 2020
Unprompted review
Reply from Coverly
Hi Anthea,
I am so pleased that we were there to assist you immediately and you are happy with our speedy service and excellent premium. We really appreciate your review! We hope you have a lovely evening.
-KL
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Quick and easy.
February 20, 2020
Unprompted review
Reply from Coverly
Hi Adrian,
Thank you for taking the time to leave your review! Have an amazing day!
-KL
Reply from Coverly
Hi Mark,
Thank you for your amazing comments. We hope you have a great day!
-KL
Easy simple and above all fair.no idea…
Easy simple and above all fair.no idea what the claims process would be like hopefully the same ,and hope I never find out lol .
February 20, 2020
Unprompted review
Reply from Coverly
Hi There,
Thank you so much for your 5 star review! We hope you are having an amazing Thursday!
-KL
Brilliantly simple and easy
Brilliantly simple and easy, as soon as I had an issue I spoke to a member of staff on line and she sorted it there in then. Honestly couldn’t be happier. Thank you :)
February 17, 2020
Unprompted review
Reply from Coverly
Hi Rebecca,
Thank you so much for taking the time to leave such a wonderful review. We are so pleased that we were able to help you out. Our customer service team is always ready to assist and support our customers when needed. We hope you have an amazing Monday!
-KL
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From the minute I spoke to them they…
From the minute I spoke to them they were polite efficient and got me a good price for my liability insurance. All in all I find them very helpfull and not pushy. Thankyou.
February 7, 2020
Unprompted review
Reply from Coverly
Hi Kevin,
Your 5 star review is greatly appreciated. We have a very friendly customer service team who are always happy to chat to our customers and we are so pleased that you had a positive experience us.
-KL
A 5 star experience with secutity and
A 5 star experience with secutity and
Contentment to cover my needs.
February 6, 2020
Unprompted review
Reply from Coverly
Hi Frederick,
We are so grateful for your wonderful review. Thank you and we hope you have an amazing weekend!
- KL
Very user friendly interface
Very user friendly interface. Fair procedures and prices.
February 6, 2020
Unprompted review
Reply from Coverly
Hi There,
We are so pleased that you found our interface user friendly and our prices and procedures to be fair. Thank you - we appreciate your amazing review!
- KL
Made the whole experience so easy…
Made the whole experience so easy didn't pressurise into something i didn't want. Very happy. And great service from the lady i chatted with very easy going. Recommended.
February 6, 2020
Unprompted review
Reply from Coverly
Hi Mr Cracknell,
Thank you so much for taking the time to leave such a wonderful review! We are here to make insurance easier for you and I am so glad that was your experience with us.
- KL
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Great service easy to use website nice…
Great service easy to use website nice and straightforward
February 6, 2020
Unprompted review
Reply from Coverly
Hi Mr Parker,
Thank you very much for your amazing 5 star review! We hope that you have an amazing day!
- KL
Excellent service very fast and…
Excellent service very fast and straight forward and a good price 😁
February 6, 2020
Unprompted review
Reply from Coverly
Hi Robert,
Thank you so much for your 5 star review! We are so pleased that you found our service to be fast, straight forward and at a good price!
- KL
Not everything is shown at quote stage
Was easy to get a quote & the cost is very competitive but I could not find out until after I bought what the full cover was.
In the quote process it stated Product liability cover worldwide, but nowhere did it state it excluded USA/Canada, this was buried deep in the documentation sent after purchase. This restriction should be shown during the quotation process.
I am happy with the cover I got and will keep the policy, but I thought I had found a policy that covered everything I needed, rather than just a portion.
**Coverly have contacted me to clarify my review & I have updated my wording, they are also looking at changes to the quote system which is good customer service, but the USA/Canada exclusion stands, which I understand**
February 6, 2020
Unprompted review
Reply from Coverly
Hi Graham,
Thank you for taking the time to leave a review. We appreciate your feedback as we aim to make it simpler for our customers to understand their policies. We have looked into this for you and we plan to make this clearer for our customers in the future before purchasing a policy. If you have any questions or if there is anything else we can do to help, please ring us, or we are available on our chat via our website. We hope you have an amazing weekend!
- KL
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