Getcustomneonsigns Reviews 181

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I am extremely satisfied with my custom neon light! It is exceptional, and looks exactly like I thought it would! Thank you so much!

Rated 5 out of 5 stars

I have purchased a sign here before and get compliments on it all of the time. I decided it is time to transition from a 2D painted sign to an eye catching neon sign for the front of my restaurant. I... See more

Rated 5 out of 5 stars

While we've always wanted an authentic glass-blown neon sign, we were happy to have found this producer making LED-substitute "neon-like" signs at a much more affordable price point. We were impressed... See more

Rated 5 out of 5 stars

Whoever is in charge of communication did a fantastic job and kept me updated every step of the way without having to inquire. They were very detail oriented and extremely prompt in getting the order... See more

Company details

Written by the company

Getcustomneonsigns.com is your trusted factory-direct website, dedicated to providing high-quality, competitively priced LED neon signs. Renowned for our efficient production and delivery speed, we can deliver products to you in as fast as 3-5 days. We understand the need for speedy delivery, and thus, we maintain high efficiency. Not only that, but we also offer reliable quality assurance and comprehensive after-sales service. Our products undergo strict quality control to ensure perfection upon arrival. We provide a two-year warranty and a professional after-sales team ready to support and assist you, ensuring worry-free purchasing. If you have any questions, please don't hesitate to contact support@getcustomneonsigns.com. Our goal aligns with yours - to provide you with the best value for Light-up neon signs to illuminate your space. We understand that customer choice and trust are the foundation of a lasting business, and customer satisfaction is our top priority. Therefore, your choice means our commitment to trust. Choosing us means choosing reliability and quality. We look forward to working with you to provide you with the highest quality LED neon sign products and services!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

181 reviews

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Rated 5 out of 5 stars

Great Quality & Fast Shipping

Cheapest rate I found, very responsive, great sign and super fast shipping! We had our logo custom made and were very happy with our purchase! Also loved that the sign was light enough to hang with command strips! Would order one again!

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome
It was a custom sign for my son’s business. It actually did more than I expected. The brightness levels are crazy on high. The settings are perfect when you don’t need that much. The logo was spot on

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Very smooth transaction

Very smooth transaction. Sign turned out really nice and just in time for Christmas. It was for my daughters lash studio and turned out to be her favorite gift!
Came packaged very well and was easy to mount.

December 25, 2022
Unprompted review
Rated 5 out of 5 stars

High quality work - beautiful sign!

High quality work - the sign turned out looking better than I anticipated! They are very helpful and accommodating in designing your custom sign. Price is much lower than a traditional neon sign but it looks just as good if not better with out all the noise gas-filled neon signs make and the supporting structure is much cleaner looking.
Definitely recommend them.

January 21, 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love my sign

I absolutely love my sign! And my sister was exceptionally pleased.
I submitted my custom order and they got right to work. Other quotes were for 3x-4x the price that custom neon signs quoted me. This company was More than willing and happy to keep within my budget. It was a purchase that most definitely made my Christmas a happy one! (Other quotes were in the thousands for the same design but just 1 size bigger.
Everyone needs to know that it might get pulled at customs, making you need to pay a fee to have it delivered. They refunded me but in US dollars..... i live in Canada so there's a balance still owing to me. One of the mounting pegs has a screw thats too small and loosly jingles inside the peg. No big deal there and over all, the item it looks great, my sister loves it!
I suggested maybe offering to take pics during the process to make it more personal! Cute idea! Don't you think so?!?
Fantastic and helpful crew, always responded with an hour during the work week. Great customer service!
Thanks guys.

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

Custom sign for parents

Ordered a custom sign for my parents garage bar (BARage) and they love it. The customer service was amazing and very responsive. Highly recommend!

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Husband LOVES his custom sign

I got my husband a sign for Christmas that he can use for his traveling show and it's great! The quality is fantastic and the light is awesome. He plugged it in immediately and he was really impressed. Really happy I made this purchase! Worth every penny!

December 17, 2022
Unprompted review
Rated 1 out of 5 stars

Very small

Very small. Was told is was 2x5 and no where near that..wish i could get a refund or please contact me.

January 13, 2023
Unprompted review
Rated 1 out of 5 stars

Way smaller sign than shown: buyer beware

Horrible sign. Wayyyyy smaller than I paid for and was shown/told I was getting. It is barely 14” tall - and was shown MUCH larger. Very disappointed. Wish I could get a full refund for this product - can’t even put up at my business. :(

January 2, 2023
Unprompted review

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