get eSIM travel Reviews 

1,952
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 197 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent user experience, finding the service easy to use and install across various countries. Many appreciate the competitive pricing compared to other options, noting good network connectivity and reliability. People often describe the purchasing and activation process as seamless, leading to uninterrupted internet data during their travels. However, some people were dissatisfied with product functionality, experiencing issues where the eSIM did not work or had frequent disconnections. Several reviewers also noted complexities with activation, particularly on certain operating systems, or encountered difficulties getting the service to start initially. A few other people also felt that the app could improve by being more user-friendly for installation or settings management.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the ease and speed of setup,... See more

Service

Customers had ambiguous experiences with service, with many praising the good connection and reception in... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing frustration due to eSIMs not... See more

Price

Reviewers mention positive feedback about price, often highlighting that the service offers good value and is... See more

Application

People report ambiguous experiences with the app, with many finding it user-friendly and easy to install and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Connection has been great in every country I've visited so far, also really good price. Only taking one star because I was double charged once for one of the eSims I purchased.

Company replied

Rated 4 out of 5 stars

It worked relatively well in Angola... sometimes we lost network. The only downside was the eSIM we bought for an iPhone 16 Pro that never worked.

Company replied

Rated 4 out of 5 stars

A very good experience using data in Moroco. The only part that should be improved is the activation. Should be more intuitive or with more instrucción.

Company replied

Rated 4 out of 5 stars

Buying the package, installing and activation was seamlessly. I have a problem with the statistics, that I cannot see when and for what my GBs where used

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.8

All reviews

(1,952)

283 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The chip works very well

The chip works very well, but I recommend that you restart your phone the first time you use it.

July 3, 2026
get eSIM travel logo

Reply from get eSIM travel

We're so glad to hear our chip is working well for you! We truly appreciate your helpful tip about restarting the phone. That's valuable advice for new users. Thank you for sharing your positive experience! Safe travels ✈️

Rated 5 out of 5 stars

Coverage

Great assistance.
Less pré answer please when we start automatic chat.

July 9, 2026
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Reply from get eSIM travel

We're glad to hear our assistance was great! We appreciate your feedback regarding our chat and will review it. Safe travels ✈️

Rated 5 out of 5 stars

over all good service and reception

over all good service and reception, thank you!

July 8, 2026
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Reply from get eSIM travel

We're truly happy to hear you received good service and reception. Thank you for your wonderful feedback! Safe travels ✈️

Rated 5 out of 5 stars

Excellent !

July 1, 2026
get eSIM travel logo

Reply from get eSIM travel

We appreciate you so much for your wonderful review! We're delighted to hear that you had an excellent experience with our service. We truly appreciate your support and look forward to helping you stay connected on your future travels. ✈️

Rated 5 out of 5 stars

Easy To Use

It was straight forward and aside from a delay in service. I had access to data for a decent price.

July 6, 2026
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Reply from get eSIM travel

We're happy to hear you found our service straightforward and the pricing fair. We appreciate your feedback regarding the delay. We are always working to improve our service delivery. Safe travels ✈️

Rated 1 out of 5 stars

Did not get network at all in china for…

Did not get network at all in china for my last purchase..had to contact customer care.. I did what was advised…next day new sim given worked only for 2hrs or so…my entire 30gb I think i had purchased was a waste.

June 30, 2026
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Reply from get eSIM travel

We're sorry to hear that your experience did not meet your expectations. We've reached out to you by email to review your case in more detail. We truly appreciate you taking the time to share your feedback, as it plays an important role in helping us improve our service and the experience we provide to our customers.

Rated 1 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

We're sorry to hear that your experience did not meet your expectations. We've sent you an email to better understand what happened and see how we can assist.

Rated 2 out of 5 stars

Without service most of the time

Without service most of the time, it was impossible to do calls from whatsapp and most of the time service with low connection.
I use the chat on the application, did what they propoused and it not help. To ask a new esim I needed to send an email and wait their feedback

June 19, 2026
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Reply from get eSIM travel

We're sorry to hear that your experience did not meet your expectations. We've sent you an email to better understand what happened and see how we can assist. Your feedback is very important to us and helps us continue improving our service.

Rated 5 out of 5 stars

the setup was very easy and fast

the setup was very easy and fast. In matter of minutes I made it to work. I will use it always when I travel abroad again.

June 26, 2026
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Reply from get eSIM travel

We're so glad to hear that the setup was easy and fast for you! It's wonderful to know that our service will be your go-to for future international travels. Thank you for your kind words. Safe travels ✈️

Rated 1 out of 5 stars

Didnt work at all I want a refund for…

Didnt work at all I want a refund for how terrible the service I got

July 2, 2026
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Reply from get eSIM travel

We're sorry to hear that your experience did not meet your expectations. We've sent you an email regarding your case. Thank you for your feedback, and we sincerely apologize for the inconvenience.

Rated 5 out of 5 stars

Perfect

Perfect. Easy installation and good internet speed.

May 31, 2026
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Reply from get eSIM travel

We're so happy to hear you found the installation easy and are enjoying good internet speeds. Thank you for your positive feedback! Safe travels ✈️

Rated 5 out of 5 stars

Cheap

Price value is a bit cheaper than other esim apps. They can offer more data for a cheaper price.

June 27, 2026
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Reply from get eSIM travel

We appreciate your feedback on our pricing and data offerings. We are always working to provide competitive options. Safe travels ✈️

Rated 5 out of 5 stars

Great ux

Great ux, simple, cheap, great product

June 27, 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your fantastic review! We're delighted to hear that you found our service simple, affordable, and easy to use.
We appreciate your support and look forward to being part of your future travels. ✈️

Rated 1 out of 5 stars

Activated my eSIM before the flight

Activated my eSIM before the flight. When arrived eSIM didn’t work. Never connected.
Still waiting a reply from support

June 21, 2026
Unprompted review
get eSIM travel logo

Reply from get eSIM travel

We’re sorry to hear about your experience. We have already responded to your support request via email. Please kindly check your inbox, including your spam/junk folder, as our email may have been filtered there.

Rated 5 out of 5 stars

The eSIM worked flawlessly during my…

The eSIM worked flawlessly during my trip to the Cape Verde Islands.
It would be nice however if eSIM activation was uncoupled from installation. I made the mistake of installing it more than a week before my trip and ended up having to purchase another.

June 7, 2026
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Reply from get eSIM travel

We're glad to hear our eSIM worked well for your trip to Cape Verde! We appreciate your feedback regarding the activation process and will consider it for future improvements. Safe travels ✈️

Rated 1 out of 5 stars

waste of money

waste of money. slower internet ever

June 19, 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback. We are sorry to hear that your experience with our internet service was unsatisfactory due to slow connectivity. We value your input greatly and have sent you a direct email to better understand what happened and to explore possible solutions.

Rated 5 out of 5 stars

Easy to use - best value

Easy to use, best price value, stable mobile service - well done

June 18, 2026
get eSIM travel logo

Reply from get eSIM travel

We are so glad you found our service easy to use and a great value! Thank you for your wonderful feedback. Safe travels ✈️

Rated 5 out of 5 stars

Everything went smoothly from the…

Everything went smoothly from the purchase to the installation. Great prices too.

June 9, 2026
get eSIM travel logo

Reply from get eSIM travel

We're so glad to hear everything went smoothly from purchase to installation! Thank you for your kind words. Safe travels ✈️

Rated 4 out of 5 stars

A very good experience using data in…

A very good experience using data in Moroco.
The only part that should be improved is the activation. Should be more intuitive or with more instrucción.

June 15, 2026
get eSIM travel logo

Reply from get eSIM travel

We appreciate your feedback regarding your data experience in Morocco. We understand your point about activation and are always looking for ways to make it more intuitive. Safe travels ✈️

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