get eSIM travel Reviews 

1,974
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, reviewers had a great experience with this company. Customers consistently praise the eSIM for its ease of purchase, setup, and installation, often describing the process as seamless. Many found the eSIM worked reliably with good coverage and no issues during their travels. Reviewers also frequently highlight the competitive and fair pricing compared to other providers. However, some customers reported significant issues, with certain eSIMs never working or experiencing frequent disconnections and lack of data access. A few reviewers also found activation complex, especially on iOS, or noted app limitations such as missing data usage statistics or fixed data amounts.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the eSIM easy to purchase, set up,... See more

Service

Consumers find service to be ambiguous, with many reviewers reporting reliable service, good coverage, and... See more

Product

Customers consistently note ambiguous experiences with product, with many finding the eSIM to be convenient,... See more

Price

Reviewers mention positive feedback about price, often highlighting that the prices are competitive,... See more

Application

People report ambiguous experiences with the app, with many finding it user-friendly, easy to install,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It’s really good and convenient to use the SIM card all over Europe. I was just a bit worried because, upon arriving at airports when switching countries, the internet takes a little while to start wo... See more

Company replied

Rated 4 out of 5 stars

The experience was very good and the eSIM worked very well. The only drawback is that Iphone only accept 2 eSIMs at a time and to use the internet I need my regular eSIM and the eSIM Travel both conne... See more

Company replied

Rated 4 out of 5 stars

A very good experience using data in Moroco. The only part that should be improved is the activation. Should be more intuitive or with more instrucción.

Company replied

Rated 4 out of 5 stars

It worked relatively well in Angola... sometimes we lost network. The only downside was the eSIM we bought for an iPhone 16 Pro that never worked.

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.8

All reviews

(1,974)

283 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not that good

Not that good, especially indoors. Minimal to no signal at all. Not value for money

April 7, 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience and for your honest feedback, though we are truly sorry to see that our eSIM service did not meet your expectations. We value your input greatly and have already sent you a direct email to further understand the issues you faced and to explore potential solutions. We hope to connect with you there to make things right. 😊

Rated 5 out of 5 stars

Worked as it should

Worked as it should

April 11, 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! We're delighted to hear that our service worked well for you. We appreciate your positive review! 😊

Rated 2 out of 5 stars

The eSIM doest’t works in Macau neither…

The eSIM doest’t works in Macau neither in Hong Kong.
I should be reimbursed in 90% of the cost

April 4, 2026
get eSIM travel logo

Reply from get eSIM travel

We are truly sorry to hear about the difficulties you experienced with your eSIM in Macau and Hong Kong. We have proactively sent an email to you to understand your concerns in more detail and to work towards a solution. Please check your inbox (and spam folder) for our message. Your feedback is very important to us as we continuously strive to improve our services. 👍

Rated 4 out of 5 stars

Very good use

Very good - pratical use

March 25, 2026
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Reply from get eSIM travel

Thank you for your positive feedback! We're delighted to know you found our service very good and practical. We appreciate it! 😊

Rated 5 out of 5 stars

Amazing experiencie.

It was a perfect expirience, perfect price and service.

March 21, 2026
get eSIM travel logo

Reply from get eSIM travel

We're so glad we hit all the marks for you! We truly appreciate your review. Safe travels✈️

Rated 5 out of 5 stars

Easy to install

Easy to install, easy to use.

March 21, 2026
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Reply from get eSIM travel

Perfect! That's exactly what we aim for. Glad you found it so easy. 😊 Thanks a lot!

Rated 1 out of 5 stars

First eSIM was for 60 days - the extension

First eSIM was for 60 days. No problem. I wanted to extend for another 30 days. This is where problems started. I did not go for an extension - but uploaded a new eSIM and now it has cut out. I have been trying to change settings but not sucessful. I dont know what to do actually.

March 20, 2026
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Reply from get eSIM travel

We regret to learn about your connectivity problems. An email with guidance has been sent to you to assist in resolving this. Please take a look, and we thank you for your patience as we work to fix this.

Rated 5 out of 5 stars

Great experience

Great experience, everything worked perfectly. Competitive prices if you buy with promo codes.

March 20, 2026
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Reply from get eSIM travel

We're glad you enjoyed your experience and that everything worked perfectly for you. We appreciate you mentioning our competitive prices with promo codes. Thanks for your feedback! Safe travels ✈️

Rated 5 out of 5 stars

Worked beautifully and was easy

Worked beautifully and was easy

March 15, 2026
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Reply from get eSIM travel

We're happy to hear that the experience was easy for you. Thank you for your positive feedback. We appreciate it. Happy exploring's 🌍

Rated 1 out of 5 stars

ERROR IN PAY

I was improperly charged, an extra charge on my invoice card

March 11, 2026
get eSIM travel logo

Reply from get eSIM travel

We’re sorry to hear about this situation. We’ve sent you an email to better understand what happened and assist you further. Please check your inbox (and spam folder). If you have any additional questions, don’t hesitate to contact us. We’ll be happy to help. 🌍

Rated 5 out of 5 stars

Easy to get esim

March 7, 2026
get eSIM travel logo

Reply from get eSIM travel

We’re glad to hear you found the eSIM easy to get! 😊 Thanks for sharing your experience. We hope to be part of your next trip too.✈️

Rated 4 out of 5 stars

Nice mobile App and fair price

Nice mobile App and fair price, but the Network coverage was not great

March 13, 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! We’re happy to hear you liked the app and found our prices fair. Regarding the network coverage, it can sometimes vary depending on the area you’re in. We appreciate your comments, as they help us continue improving our service. 🌍

Rated 1 out of 5 stars

The server was always disconnecting

The server was always disconnecting and it rarely connected to 5G. I 100% regret buying this ESIM. We were out of service soooo many times!!! I do not recommend “get eSIM travel”.

March 1, 2026
Unprompted review
get eSIM travel logo

Reply from get eSIM travel

We’re sorry to hear about your experience. This is not the service we aim to provide. We’ve sent you an email so we can better understand what happened and see how we can assist you. Your feedback is very important to us.

Rated 5 out of 5 stars

Very good signal

Very good signal , and easy to install

March 3, 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your review! We’re really happy to hear that you found the installation easy and that the signal worked well for you. We truly appreciate you choosing get eSIM Travel and hope to support you again on your future trips. ✈️

Rated 5 out of 5 stars

Muito util!

Muito util e já usei diversas vezes!

March 1, 2026
Unprompted review
get eSIM travel logo

Reply from get eSIM travel

Agradecemos muito pela tua confiança! Ficamos felizes por saber que já utilizaste o serviço várias vezes e que continua a ser útil nas tuas viagens. 😊

Rated 5 out of 5 stars

It did a good job for me

It did a good job for me. I recommand

February 1, 2026
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Reply from get eSIM travel

We’re glad to hear it worked well for you! 😊 Thank you for your recommendation. We hope to be part of your next trip too. ✈️

Rated 5 out of 5 stars

No problem easy work!

No problema easy work!

February 22, 2026
get eSIM travel logo

Reply from get eSIM travel

Glad to hear everything worked smoothly for you! 😊
Thanks for sharing your experience. We hope to support you again on your next trip. ✈️

Rated 3 out of 5 stars

Not so good in Sri Lanka

Quick and intuitive installation on Android and on iOS it's a bit more complex and without much help or guide lines.
We were in Sri Lanka and often lost network (mobile data) due to what I believe was poor network quality.

February 8, 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your feedback. We’re sorry to hear that the network performance in Sri Lanka didn’t fully meet your expectations. We’ve sent you an email to better understand the situation and review what may have happened. Your input is very important to us and helps us improve our service. 🌍

Rated 5 out of 5 stars

E-SIM worked perfectly well in Andorra

E-SIM worked perfectly well in Andorra. Excellent price. Great client service.

January 25, 2026
Unprompted review
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience! 😊 We’re delighted to hear the eSIM worked perfectly in Andorra and that you were happy with the price and our support. It’s great to know we could contribute to a smooth trip. ✈️

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