About 6 months after we got our bed frame, we were having some back issues. We emailed the customer support team and George responded within a day. He was professional and kind, responding with empath... See more
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We are known for our high quality craftsmanship of 100% solid wood bed frames. Offering a leading 11 year guarantee alongside the widest range of customisable bed options in the world. As an advocate of sustainability, we are also helping re-forest the lower Lower Imenti Forest in Kenya.
Barn 3-5, Wharf Way, LE2 9UT, Leicester, United Kingdom
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George & Lenni were extremely helpful, kind and efficient. 100% recommended

Reply from Get Laid Beds
Lewis was extremely helpful in figuring out an issue with a missing package. The company offered to replace the missing parts on one of the two beds I had ordered, even though the shipping company was at fault. This was my second purchase from Get Laid Beds, and I highly recommend their products. The handmade wooden beds are well made, easy to assemble and beautiful to look at. I love supporting an environmentally friendly business that offers quality products at fair prices.

Reply from Get Laid Beds
Fantastic service, I already ordered a bed from them before, which was well made and the team at time of delivery were wonderful and assembled it in no time.
Just ordered from them again for some under-bed storage and they bumped me up the delivery schedule free of charge after a quick call with Chris because they had a slot open up, would have been an expedited delivery that cost more normally, thanks Chris!

Reply from Get Laid Beds
Elisha was the most helpful! I got personalized help with pick out out the best bed frame for me for a very oddly shaped mattress haha. This purchase is a godsend because I had no idea where I was going to find a quality frame to fit the size. I am so thankful for Elisha and all the help! Thank you!

Reply from Get Laid Beds
Haven’t ordered yet but really appreciated the ease of the WhatsApp customer service chat & Spencer is a superstar!!

Reply from Get Laid Beds
Customer service was amazing delivery guy set it up. It was quick and efficient. I highly recommend five stars.

Reply from Get Laid Beds
I phoned Customer Service to find out the distance between the slats in the bed I was planning to order. Lewis was quick to answer my call and was very helpful in calculating the distance to help me determine if additional slats were needed to comply with my mattress's warranty. He made sure I had what I needed.
Because I have had good experience with a previous bed purchased from Get Laid Beds, especially in terms of quality, I expect to be pleased with the bed I just ordered.

Reply from Get Laid Beds

Reply from Get Laid Beds
Arrived, unboxed and started assembling. The slats were too short, had to disassemble and re-box. What a waste of 2 hours. What happened to measure twice, cut once...

Reply from Get Laid Beds
Corresponded with Steven from the UK regarding options for king-size beds and delivery in the United States. Steven offered assistance and recommendations for specific products. His support was grey appreciated.

Reply from Get Laid Beds
Customer service was quick, efficient, and concise. My shipping problem was dealt with in minutes. Steven's helpful attitude is unbeatable in a world of phone trees and AI. This was a pleasure.

Reply from Get Laid Beds
I phoned Get Laid Beds before placing an order for a bed and mattress, because I was concerned that my area in Cornwall is not covered by the options of delivery to chosen room or assembly. Chris was extremely helpful, and suggested a solution which I was very happy with. I’m delighted that my order will be delivered to my chosen room. I placed my order with Chris, and I’m looking forward to taking delivery of my new 3’6’ bed and mattress - dimensions which are rarely available, but which will suit my space perfectly. Chris could not have been more helpful, and my experience of ordering with Get Laid Beds is 100% positive. Thank you Chris!

Reply from Get Laid Beds
Great customer service from the team at Get Laid Beds. Spencer and Grace guided me through the process of choosing the right wood and a mattress which was all very helpful. Thank you.

Reply from Get Laid Beds
I had a few questions, Steven from customer service was super fast, clear, patient, and offered alternatives when a specific customisable adjustment was not possible.

Reply from Get Laid Beds
Very quick response on my questions! Helpful and amazing service from miss Grace!

Reply from Get Laid Beds
What made this a good experience is the patience that Spencer I asked him for information for him to be very direct about it I also asked him to please send me an email confirming our discussion and he was very attentive and very very friendly and I found it a most five-star experience

Reply from Get Laid Beds
I had some questions on wood types.. Spencer responded promptly and professionally..great help.. ty much

Reply from Get Laid Beds
Lewis was great on the phone helping me navigate how to place a custom order and any follow up questions I had. Would recommend this company for customer service alone, excited to receive our bed.

Reply from Get Laid Beds
We had several questions about specifications of a bed frame to make sure it met the warranty requirements of our mattress. Lewis did a great job answering our questions, providing resources, and responded incredibly quickly. Thank you, Lewis!

Reply from Get Laid Beds
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