Amazingly fast service. Friendly and Professional service. Very easy to get through the whole process. I would highly recommend for anyone in my situation with no family doctor this is your answer for... See more
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I was so thankful that my daughter received help for her cough. Dr. Takla responded quickly and was very courteous and professional. He prescribed an antibiotic and it was sent to our pharmacy. Amazin... See more
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Quick, easily accessible, simple to use. Great care, with excellent knowledge provided re my primary concern. Felt it is a great tool for folks both with and without family doctors. Of course es... See more
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They usually do not take too long to get back with some information and I am able to have my prescriptions sent to my pharmancy the same day. Just wish we did not have to list the other prescription... See more
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Company details
Written by the company
With Maple, you can now see a doctor anytime, 24/7. Online consultations with Canadian-licensed doctors and nurse practitioners for medical advice & treatment.
Contact info
Canada
- getmaple.ca
4.7
Excellent
9K reviews
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The NP was very informative and was…
The NP was very informative and was able to help with my prescription renewals. She called to better understand my health issues so that was much easier for me.
May 22, 2026
Reply from Maple
Thanks for your feedback, Alan. We're so happy you enjoyed using Maple and were able to get your prescription so easily.
Great experience
The process was easy to figure out. The wait time was short. The NP was professional and thorough. Great experience at the comfort of my home. I was notified quickly that the NP was waiting for me.
May 22, 2026
Reply from Maple
Thanks for your feedback, Chantal. We're so happy to be able to help people access healthcare whenever and wherever they need it. Sending healthy wishes.
The quick response times I was seen…
The quick response times I was seen within an hour of putting my request in. The information that was provided to me was easy to understand, and was received in a timely manner. The NP On Call was kind and courteous. She offered easy to understand advice.
May 22, 2026
Reply from Maple
Thanks for the review, Michelle. We're so glad you could get the care you need quickly and easily on Maple.
Easy and fast communication
Easy and fast communication. Hopefully my ailment goes away soon.
May 20, 2026
Reply from Maple
Thanks for the review. We're so glad you could get the care you need quickly and easily on Maple.
The NP actually listened to me.
May 20, 2026
Reply from Maple
We love to hear this, Ronda. Thanks for taking the time to share your experience with us.
doctor was thoro and to the point .
May 20, 2026
Reply from Maple
Thanks for taking the time to write us a review. We're very happy to hear you enjoy using Maple.
It's my first time using this service
It's my first time using this service. It is amazing. Well worth the monthly prescription. Nice peace of mind that I can get a doctor whenever I need it. Especially with anxiety and being scared to go to a physician in person. This was the good bridge for safety and getting what I need to feel comfortable and well
May 19, 2026
Reply from Maple
Thanks for the review, Ziddy. We're so glad you could get the care you need quickly and easily on Maple.
Walaa was so very helpful and…
Walaa was so very helpful and understanding, it was a pleasure to have her look after us. Thank you very much.
May 19, 2026
Reply from Maple
We love to hear this, Elaine. Thanks for taking the time to share your experience with us.
I had a simple problem
I had a simple problem, resolved via virtual care. saved a lot of driving and waiting around.
May 19, 2026
Reply from Maple
This is great to hear, Barbara. Glad we could be there when you needed us.
MAPLE is the way to go!
Very easy to book and have an online appt. In less than 30 minutes I had what I needed. Kelsey did a great job
May 19, 2026
Reply from Maple
Thanks for letting us know, Lorne. We're so glad you got the care you needed.
So thankful
I was so thankful that my daughter received help for her cough. Dr. Takla responded quickly and was very courteous and professional. He prescribed an antibiotic and it was sent to our pharmacy. Amazing service. Could not be without it. Highly recommend Maple and its doctors
May 19, 2026
Reply from Maple
Thanks for taking the time to write us a review. We're very happy to hear you enjoy using Maple.
Reply from Maple
Thanks for the review, Kristhina. We're so glad you could get the care you need quickly and easily on Maple.
The NP I spoke with was very helpful…
The NP I spoke with was very helpful and understanding
May 19, 2026
Reply from Maple
We love to hear this, Sylvina. Thanks for taking the time to share your experience with us.
Avoid for Dermatology
Fine for routine things. Absolutely avoid for Dermatology. Did a course of accutane administered by Dr. Solomon - relapsed shortly thereafter. Started a second course with Dr. Solomon again and updated lab results were minimally out of range with confounded results (was sick) - no feedback, no dialogue, just a closed ticket and "stop medication and go figure out what's wrong with your liver with your family doctor" which felt like a way to just drop me as a patient entirely.
Talked to another derm who noted the dosage for the previous course was likely materially insufficient (explaining the relapse), immediately put me back on the medication at a lower dose with a plan to retest (something I'd suggested in my Maple consultation to no avail), and said none of the levels are genuinely concerning or would warrant a pause.
Absolutely callous. Letting patients entrust their care to you for a 5-6+ month course of a serious drug and then dismissing them with closed tickets and no consultation is incredibly frustrating.
I'm assuming there's enormous volume, no patient continuity, and no incentive to work with patients with any nuance because it slows things down. Maybe Maple seems "easier" but buyer beware...go to a real doctor or DermCafe or, really, anywhere else instead. Never using this service again.
May 19, 2026
Unprompted review
Reply from Maple
Hi Nabhan, thank you for bringing this to our attention. We take concerns about quality of care and practitioner behaviour very seriously.
Our Medical Affairs team is dedicated to addressing any issues and making sure every patient gets the professional, respectful care they deserve.
Please reach out at getmaple.ca/contact-us/ and ask to speak with our team. We'd like to hear more about what happened so we can look into it properly and take any necessary action.
I was able to be treated fast and at…
I was able to be treated fast and at home. The NP was thorough and helpful. Will use Maple again if needed.
Thank you
May 19, 2026
Reply from Maple
Thanks for the review, Dianne. We're so glad you could get the care you need quickly and easily on Maple.
Leg pain
Very pleased with how quickly I was connected with a Doctor! A prescription was provided
May 18, 2026
Reply from Maple
We love to hear this, Harriet. Thanks for taking the time to share your experience with us.
Reply from Maple
This is great to hear, Angela. Glad we could be there when you needed us.
Very efficient and professional
Very efficient and professional. Perfect experience when you have something minor and don’t want to go to an ER for an issue.
May 17, 2026
Reply from Maple
Thanks for your feedback Jennifer. We're so happy you enjoyed using Maple and were able to get care.
I got connected with a dr.right away…
I got connected with a dr.right away and got the problem solved
May 17, 2026
Reply from Maple
Thanks for letting us know, Georgina. We're so glad you got the care you needed.
Reply from Maple
We love to hear this, Seth. Thanks for taking the time to share your experience with us.
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