Mindful health has been a great resource while I have been in between health coverage. It is easy to use and I have appreciated speaking with the expert care team and my doctors. They also have quick... See more
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Review summary
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Agnes was spectacular. She went above and beyond and communicated with me every step of the way. She has been the best customer support I've received from Mindful thus far. 10/10 job by her.
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The platform is stable and user-friendly. Being able to join a session from a quiet corner of your home removes the stress of a commute and the "waiting room anxiety" that often comes with traditional... See more
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Easy to use platform that allows you to seek diagnosis and treatment for ADHD with just a few clicks or taps. I’m a private design consultant and I travel a lot for work, and my care team makes... See more
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Company details
Written by the company
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Contact info
United States
- getmindfulhealth.com
4.8
Excellent
483 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Percy is great
Percy helped me deal with pharmacy issues while getting my medication. She did a great job.
June 24, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Excellent service
Excellent service; promptly helped me and provided updates throughout.
June 29, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Although I’ve only been using it for a…
Although I’ve only been using it for a couple months it’s easy to use with clear communication.
June 23, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mindful has been very helpful
Mindful has been very helpful in every way possible. The sessions with my provider are always great whenever I have questions or need assistance with any concerns I may have. Customer service is the best too.
June 25, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
The customer service at Mindful is…
The customer service at Mindful is always so kind and helpful!
June 24, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Can't Beat Mindful On Your Team
Mindful went out of their way to call over several days across several pharmacies to find my medication and its availability. Before when I would call, I would get vague answers but with Mindful's persistence, I finally got my meds. I was pretty despondent but Mindful's ability to push for a resolution has given me hope again.
June 24, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
She was very helpful in getting my…
She was very helpful in getting my problem solved
June 22, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Agnes Provided an Excellent Customer Service experience
Excellent Customer Service experience to resolve any issues with pharmacy stock of medication, follow-ups to ensure medication has been picked up, and assistance in setting the next appointment with my provider. Specifically, Agnes ensured that I had all the support I needed to feel taken care of as a customer. This created feelings of brand loyalty, easy access to support as needed, outreach from CX (This is a huge win for your company). And it shows that the company values customer experience and that their reps offer beneficial support to the customer.
June 22, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Yan was very helpful
June 21, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
They have always helped me and…
They have always helped me and responded to issues in a timely manner! Been with them for years now!!
June 1, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mary was very quick to answer all of my…
Mary was very quick to answer all of my questions. She solved all of my problems so quickly and even explained to me what steps to take in the future. Mary made it all very easy and I appreciate that
June 19, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I LOVED how easy it was to work with…
I LOVED how easy it was to work with Kim! She instantly knew what I needed and got me set for a next day appointment.
I love using your online service, it’s always so smooth, probably because of the great people that you employ!
June 18, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Great support !
Every support person I dealt with through my process was extremely communicative and helpful. Although I had issues with my own pharmacy and insurance company the team was able to make those struggles easier.
May 26, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Very quick and got me what I need…
Very quick and got me what I need immediately. Greatly appreciated!
June 17, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Allen is rockstar
Allen is rockstar. So helpful and kind. Great company and great guy.
June 17, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mindfully Done With Tact
My provider, Dr. Shonda Taylor, is so helpful and just an all around sweetheart. She asked all the right questions, and unlike my other provider, actually cared about my past experience and how I thought it should have been handled differently with another provider I had before her. Mindful/Done. actually does care about those of us who struggle and need help staying on course with tasks we must complete to keep our lives moving in a progressively positive and fulfilling direction. They helped me secure what I needed, even when it was quite difficult to do so in my new home state. They relentlessly pursued a solution to the many hiccups that occurred after my consultation as well. This is one of the best there is online!!! Going through a move and losing a job to do it, meant I lost insurance coverage and other providers that were in my previous state. I wouldn’t go anywhere else while in a transition. And I might just stick with them even when my job’s health insurance kicks in.
June 14, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Thank you
Thank you, Lin, for your excellent support and for helping ensure a smooth transfer of care. I really appreciate your professionalism and kindness. Highly recommended!
June 17, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Customer service is always quick and…
Customer service is always quick and efficient.
June 16, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Caring and responsive staff
Caring and responsive staff - very appreciative of their support.
June 14, 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
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