MotoPress Reviews 

They were very helpful, patient and efficient.

While updating a WordPress website that was built using various MotoPress Hotel Booking plugins, my experience with the MotoPress team and their Extended Support package was invaluable!

The updates and testing involved quite a few technical steps, particularly around Stripe payments (which I had never touched before) and making sure everything was working correctly after the updates.

Andre's guidance helped me work through the various stages and gave me the confidence to move forward with the updates and testing.

As someone managing the website but with limited technical knowledge, I honestly don't think I would have made it through the process without their support. Being able to get help from someone with the right technical knowledge made a real difference, especially when it came to testing the payment process end to end.

The help and patience shown throughout, was superb and I'd highly recommend the MotoPress Extended Support package to anyone who needs extra guidance with a more involved update or technical issue.

Fast and professional support!
I had an issue with a calendar display caused by font settings after an update, and the MotoPress support team (shoutout to John Davis) helped me resolve it quickly and efficiently. They provided clear instructions and were extremely helpful. Great plugin and reliable customer service!
Best Regards,
Tomek, Hotel Orbita

I don't usually purchase extended support for plugins and apps, but Motopress really delivers.

Our support tech was Andre and his handling of our issue was excellent!

We recently added another website to our portfolio running the Hotel Booking plugin. We required some changes to be made to the way certain items were displayed. For each instance of change MotoPress support were able to very quickly help us with a simple method to make these changes. We were also able to identify other methods from their extensive help section on their website.

We have found their customer service to be excellent and they have always found us a solution.

Very well done!

The customer service helped me to solve the problem that I experienced. They were helpfull and kind, also quite fast. Happy with the provided service.

I purchased an all-in plugin package, expecting it to be a one-time purchase. After one year, they charged me again without any prior notice, as if a subscription for WordPress plugins was automatically required.

When I tried to download the plugins I had already purchased, I found that I no longer had access. I contacted customer support, but unfortunately, I was treated in a very rude and unprofessional manner.

The plugins themselves are well made and technically good, but the way the company handles customers feels like a typical example of aggressive subscription-based business practices. A good product deserves good customer service and transparency, and unfortunately, that was missing in my experience.

Purchased the Hotel Booking PriceLabs Integration addon expecting minimum stay requirements to sync — this is explicitly described in their own product FAQ and in PriceLabs' documentation for this integration. After 3+ months, support confirmed minimum stay sync was never built and isn't planned. This same issue was flagged in their own community forum over a year prior. For any property manager, dynamic pricing without minimum stay control isn't usable during peak season. Refund was refused citing a 30-day policy, despite the product not matching its own description.

But Motopress team after two months updated the feature for us. We finally can use it.
Thanks specially to John

I am highly satisfied with MotoPress. Their plugins work perfectly and offer great flexibility for WordPress sites. What stands out even more is their customer support. Whenever I faced an issue or had a question, the team was prompt, professional, and incredibly helpful. Highly recommended.

The team at Motopress have always been very good at helping me out and sorting plugin problems for me. It's nice to know that there are people at the other end of the computer who can take the time to help solve issues. Makes me feel like a valued customer.

I have contacted MotoPress support several times, and each time I received a fast, attentive, and helpful response.

I am not a developer, but I use MotoPress for my small B&B website and have found it straightforward to set up and manage. Whenever I have a question or encounter a problem, I feel confident that the support team will assist me and explain everything clearly.

Reliable software and an excellent support team. Highly recommended.

Great support ! So professionnal ! Thank you Andre!

Andre's assistance and prompt response made my experience.

They are very helpful and the system is very great!, thank you!

I had an issue with hotel booking calendar and syncrotization because I hadn’t updated the application correctly. The MotoPress team, and Andre in particular, were very efficient in identifying the issue and providing me with a solution.

Hotel Booking seemed like the best solution for our project, and that’s definitely proven to be the case.

I had just two minor adjustments I needed help with, so I reached out to support, and they found a solution for me.

I therefore recommend this solution to anyone who needs to set up a bed-and-breakfast booking service.

Thank you very much, André, for your outstanding support and professionalism 🙏
It was truly impressive how you handled and resolved the issue so efficiently. Your expertise and dedication made the whole experience smooth and stress-free. I really appreciate your help 🙏 amazing work!

I’ve had an excellent experience with the MotoPress Hotel Booking support team. I encountered a very annoying issue and opened a support ticket. Eugene was incredibly I’ve had an excellent experience with the MotoPress Hotel Booking support team. I encountered an issue that was related to the hosting provider and a small bug in the software. They were both handled in the same ticket. Eugene was incredibly responsive and handled both issues.
I would recommend the plug-in.

I purchased the MotoPress Hotel Booking plugin for my B&B with 5 rooms, expecting it to help manage bookings across platforms like Booking.com.

The plugin does support iCalendar synchronization, but what is not clearly communicated is that this is not real-time synchronization. In practice, updates happen with delays (e.g. every 15 minutes), which creates a real risk of double bookings for multi-room properties.

For a small accommodation business, this limitation is critical and makes the plugin difficult to use reliably in a real-world environment. This important aspect should be much clearer before purchase.

In addition, when I raised my concerns and requested a refund, support was not helpful in finding a practical solution. Instead, the response focused mainly on why the refund would not be granted, rather than addressing the usability issue for my specific case.

While the plugin may work for very simple setups, I would not recommend it for properties that require reliable, near real-time synchronization across multiple booking platforms.

I believe more transparency about the limitations of iCalendar sync would help customers make a better-informed decision.

You better PRAY that it can actually do what you want it to do. Because if not, there is NO REFUNDS. And when you say what you understood it could do, they RUDELY state that it never could and no refund can be given. This is the most WILD company I have ever seen. The only people who won't refund for something like this is someone who knows its terrible... Had so much hope for them, but the plugin is insanely slow, and doesn't do half of what you think it can do.