MotoPress Reviews 

680
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for providing prompt and exceptionally helpful assistance, often going the extra mile to successfully resolve complex technical problems. Many people note that the digital products are highly reliable, straightforward to install, and offer great flexibility for managing their professional online websites. However, some customers also noted significant frustrations regarding rigid refund policies, subscription terms, and unhelpful responses when seeking proper issue resolution. A few reviewers experienced unexpected difficulties with software access and felt that specific functional limitations should be communicated much more clearly beforehand.

What people talk about most

Customer service

People report positive experiences with customer service, frequently highlighting fast, professional... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt assistance, clear... See more

Product

Users describe ambiguous interactions with product features, as some consumers praise the reliable plugins,... See more

Website

Consumers find website to be ambiguous regarding plugin access and features, as people experience both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have contacted MotoPress three times over the last few years for help. We have a unique application where we manage bunk bookings for a ski house with 60 bunks. Andre has helped me to customize Hot... See more

Rated 5 out of 5 stars

Excellent plugin to use and very easy to setup. The top thing is excellent customer support service. Thanks to the team and especially Eugene from customer support. Best of luck team.

Rated 5 out of 5 stars

I run a tourist accommodation and use the MotoPress Hotel Booking plugin. I had a very technical issue with a multilingual plugin (TranslatePress) that was not translating email links correctly.... See more

Rated 5 out of 5 stars

Hotel Booking seemed like the best solution for our project, and that’s definitely proven to be the case. I had just two minor adjustments I needed help with, so I reached out to support, and the... See more


Company details

  1. Software Company
  2. also in
  3. Software Vendor
  4. Vacation Rental
  5. Website Designer

Written by the company

MotoPress is a team of experienced WordPress professionals that has been building plugins and themes (software and design) for WordPress CMS since 2013. The mission of MotoPress is to give companies and personal projects flexibility and specific software they need to successfully build online business with a user-friendly content management system of WordPress.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

680 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(680)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent Support – Thank you Andre!

I had a fantastic experience with MotoPress support. Andre was incredibly friendly, professional, and truly helpful. He not only solved my problem quickly but also did so with an attitude that made me feel valued as a customer.
This level of service is rare nowadays and deserves to be recognized. Thanks again for the excellent support – keep up the great work!

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I’m really happy with the technical support I received. The Motorpress team was super kind, answered all my questions, and guided me through the whole setup process until my booking engine was running perfectly. I honestly couldn’t have asked for better support!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great and quick support

Great and quick support, they are always happy to help when I have any kind of questions regarding their plugins and theme I purchased.

August 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Customer Support in Minutes

I have a deadline to the client of the project, within a few hours. I'm really glad, they extended a few seconds customer support to connect me and resolved my issue in few minutes. That's awesome and great work! Kudos to the team!

August 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with MotoPress. A special thank you to Andre for his incredible patience and support—he truly went above and beyond to assist me until my issue was fully resolved. Andre is a fantastic representative and a true asset to the team. The overall support from the MotoPress team was commendable. Keep up the great work!

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great tools, great support!

I've never worked with Motopress or a booking system before, and I have to say... I completely underestimated the scope, which isn't even apparent at first glance. The complexity behind it. Insane!

At first, it was a little difficult to navigate the system, but once you understand the concepts, it's easy and intuitive to use.

What I have to particularly praise is the support! So friendly and helpful, and above all, patient!

I'm absolutely thrilled!

July 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I’ve had an excellent experience

I’ve had an excellent experience with the MotoPress Hotel Booking support team. I encountered two separate bugs and opened two support tickets. They were incredibly responsive and handled both issues quickly and professionally. Their support led to two plugin updates, which shows how seriously they take user feedback. On top of that, their communication was kind, respectful, and helpful throughout. Honestly, this is the best plugin support I’ve ever dealt with. Highly recommended!

June 9, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service!

I had problem with a plugin associated with the hotel booking and as it turned out it was my fault , but Andre on the help line was most helpful and solved the problem very quickly . I can't praise the help desk highly enough.
Good product, good service.

May 9, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look