MotoPress Reviews 

680
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for providing prompt and exceptionally helpful assistance, often going the extra mile to successfully resolve complex technical problems. Many people note that the digital products are highly reliable, straightforward to install, and offer great flexibility for managing their professional online websites. However, some customers also noted significant frustrations regarding rigid refund policies, subscription terms, and unhelpful responses when seeking proper issue resolution. A few reviewers experienced unexpected difficulties with software access and felt that specific functional limitations should be communicated much more clearly beforehand.

What people talk about most

Customer service

People report positive experiences with customer service, frequently highlighting fast, professional... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt assistance, clear... See more

Product

Users describe ambiguous interactions with product features, as some consumers praise the reliable plugins,... See more

Website

Consumers find website to be ambiguous regarding plugin access and features, as people experience both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have contacted MotoPress three times over the last few years for help. We have a unique application where we manage bunk bookings for a ski house with 60 bunks. Andre has helped me to customize Hot... See more

Rated 5 out of 5 stars

Excellent plugin to use and very easy to setup. The top thing is excellent customer support service. Thanks to the team and especially Eugene from customer support. Best of luck team.

Rated 5 out of 5 stars

I run a tourist accommodation and use the MotoPress Hotel Booking plugin. I had a very technical issue with a multilingual plugin (TranslatePress) that was not translating email links correctly.... See more

Rated 5 out of 5 stars

Hotel Booking seemed like the best solution for our project, and that’s definitely proven to be the case. I had just two minor adjustments I needed help with, so I reached out to support, and the... See more


Company details

  1. Software Company
  2. also in
  3. Software Vendor
  4. Vacation Rental
  5. Website Designer

Written by the company

MotoPress is a team of experienced WordPress professionals that has been building plugins and themes (software and design) for WordPress CMS since 2013. The mission of MotoPress is to give companies and personal projects flexibility and specific software they need to successfully build online business with a user-friendly content management system of WordPress.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

680 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(680)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

I had some problems with WPML…

I had some problems with WPML integration, that makes my web not working properly. I have a lifetime membership and they solved the problem so quickly. Now is fixed and working perfect!! Thank you so much John!!!

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great support

Great support, I had a problem with the payment - and it was not related to the plugin - and they solved it on chat support.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Andre was Great

Had a couple of issues with my website, logged a support ticket and the instructions were pretty clear on what I needed to do to get back up and running. I was back and forwards for a few days but Andre was really helpful and got everything fixed in the end.

April 2, 2025
Unprompted review
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Rated 5 out of 5 stars

MotoPress is by far the best!

I've tried many WordPress appointment booking plugins, and MotoPress is by far the best! My business has very unique needs, and no other plugin I tested even came close to what I was looking for. MotoPress not only met my expectations but exceeded them!
I had a few hiccups on my end, but their team of experienced WordPress professionals was incredible. They quickly helped me resolve my issue and even went the extra mile to customize the plugin to match our company's branding. The program offers plenty of step-by-step videos that make setup a breeze, and their customer service is truly AWESOME!
If you're looking for a reliable, flexible, and well-supported booking plugin, MotoPress is the way to go. Highly recommend!

March 26, 2025
Unprompted review
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Rated 1 out of 5 stars

Motopress neglect maintenance and support for their products.

Two years ago, I decided to purchase their WordPress Demo Builder plugin, which promised unlimited site usage. However, after buying the unlimited license, I encountered a limitation of 500 sites, which is an unfair policy. At that time, the company had not provided any updates or bug fixes for the plugin. Fast forward to now, and I find the plugin completely unusable. Based on my experience, I cannot recommend purchasing any plugins from this company, as they seem to neglect maintenance and support for their products.

February 5, 2025
Unprompted review
MotoPress logo

Reply from MotoPress

Hello there, we've checked your payment history and found out that the plugin license expired in November 2023, which means you haven't been able to receive further plugin updates since then. We do provide regular plugin updates and support while the plugin license is active.
As for the number of license activations, terms of use have been changed recently indeed. You now have up to 500 websites to active the plugin license on, which should be more than enough for regular users and even studios. As we can see you've activated the license on 5 websites only, which means you've still got 495 more available websites to active the license on.
If you renew the license, you will get recent plugin updates and support and be able to activate the license on 495 more websites.

Best regards,
MotoPress team

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Rated 5 out of 5 stars

For someone with little to no knowledge…

For someone with little to no knowledge about how to maintain a website or dealing with issues specifically with motopress products, I can in full confidence say I trust the support team. Eugene guided me through issues with my website and over a period of almost a week of back and forth email exchanges he helped me figure out my Hotel Booking plug-in was outdated, guided me step-by-step through the process to update it and verified everything was legit after the update. I really appreciated Eugene's patience and knowledge of how to regulate the issue. Thank you again Eugene you're a rockstar! I'm being dramatic but I'm really truly grateful.

January 23, 2025
Unprompted review

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