Joe answered my pre-order questions...I needed to know if there wld be support offered if I had questions re: Word--formatting, etc. No help is available via Microsoft directly, so Joe's info convince... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A typical SCAM site. I ordered MS Publisher 2021 but they sent me MS Office Pro Plus 2021 and claimed that they ran out of Publisher licenses so they upgraded me free of charge. I know by 1st hand exp... See more
I contacted Getsmoffice today and was delighted to be helped by John Zarandin. He was fantastic and solved my problems when I told him I had "lost" Office. John with my permission, took control of my... See more
Bought Microsoft Office 2016 through Getmsoffice UK. That was the easy bit... Due to Microsoft's unbelievably bad customer service, it took three days to finally get it working on my machine. Thanks t... See more
Total scam
Total scam. Run out of licenses! What a joke. Don’t waste your money.
Worts experience on the net EVER!
Giving you stars! Are you joking?
This is my worst experience on the net ever!!!!!!!
24 hours have now passed since i fully paid my product Microsoft World 2024. The keykode (25 signs) was invalid and gave me no product, just the message ¨TokenStateScrapped¨. I get no help from you, not on mail, not on phone, not on chat. Please send me a valid code or give me mymmoney back. My order nr is #11001117101UK
Christian Peters
I messed up when I installed software…
I messed up when I installed software from GetmsOffice. It was entirely my fault, but when I asked GetmsOffice for guidance, a swift reply email included the step by step 4 page procedure I needed to follow to sort it out. The support has been complete and exceptional. And I will heartily recommend GetmsOffice to friends and colleagues.
PURCHASED IN ERROR
I was concerned as I had made a purchase and then discovered it was for just a USB stick
No software, that was an extra, total confusion. As the advert did not mention anything about software, it just showed the picture of a USB and I assumed it was a preloaded item.
I eventually on your chat explained to EMRE what had happened, and she diligently
worked out what had happened and then helped me to understand the error.
I was offered a free 30 trial of Truly Office and downloaded the prog
It is not what I want - after trying it.
I will contact Emre to purchase the prog I want and hopefully, it too will be a download as that for me was simple.
Thanks, Emre your a gem
Regards
malc
Very patient supporter
Emre from the Software group was so patient with me and very quick to respond to my problems.
Quick + helpful!
Emre was very quick to get back to me and was helpful and efficient with solving my issue.
I had a tricky situation involving my…
I had a tricky situation involving my elderly operating system, and Eric helped me solve it, quickly and cleanly.
Very easy to activate after the advice…
Very easy to activate after the advice given
Trouble locating the code
I was having trouble locating the email with the code to download the MS office after purchasing it. Reached out for help via the live chat and Eric very kindly and promptly assisted me on this. Grateful for his patience and help!
Had an issue with a software I…
Had an issue with a software I purchased 3 years ago and they were incredibly helpful, never gave up and went out of their way to solve the problem.
I've rarely seen such a dedicated support and helpful staff!!
Thank you guys!
The end product is brilliant the only…
The end product is brilliant the only thing I would say is cut down on the amount of emails. at the end of the day I'm happy. Ian x
Great company. Highly recommended.
Just read a bad review about a user being supplied with a key for Professional Plus instead of the requested Publisher. The same thing happened to me in 2019 and the purchased key is still working fine 5 years later!!!
I have used this company 3 times now and would definitely recommend it.
Technical issue with excel 2021
Great and fast response technical support from Eric. Problem solved.
Great experience dealing with Eric
Great experience dealing with Eric, he is the customer officer. Amazingly fast response with professional recommendation.
Immaculate Service
Fast and accurate response and assistance provided by Eric! Excellent service!
Eris was helped me a lot
Due to my own fault I was having…
Due to my own fault I was having problems installing my purchase, but thanks to Emre it is now installed and working perfectly. I would definitely recommend this company and their very helpful staff
Anne was the support assistant at…GetMSOffice
Anne was the support assistant at GetMSOffice and expedited the problems I was having with a product - after some magic it all worked. Excellent help.
Bill Hill
Microsoft 0, Getmsoffice Uk 1
Bought Microsoft Office 2016 through Getmsoffice UK. That was the easy bit... Due to Microsoft's unbelievably bad customer service, it took three days to finally get it working on my machine. Thanks to Anna and the support team at Getmsoffice UK who where able to use their techy tricks to get around the issues and get me up and running.
A typical SCAM site
A typical SCAM site. I ordered MS Publisher 2021 but they sent me MS Office Pro Plus 2021 and claimed that they ran out of Publisher licenses so they upgraded me free of charge. I know by 1st hand experience that this is a scam because it has happened to me two other times on other web sites. Once you install the license, it will work for a short while then stop working. If you contact Microsoft they will tell you that the licenses are pirated/illegal. I have requested a refund and notified my credit card company of the fraud. DO NOT FALL INTO THE SAME TRAP!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








