GetmsOffice UK Reviews 674

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Joe answered my pre-order questions...I needed to know if there wld be support offered if I had questions re: Word--formatting, etc. No help is available via Microsoft directly, so Joe's info convince... See more

Rated 1 out of 5 stars

A typical SCAM site. I ordered MS Publisher 2021 but they sent me MS Office Pro Plus 2021 and claimed that they ran out of Publisher licenses so they upgraded me free of charge. I know by 1st hand exp... See more

Rated 5 out of 5 stars

I contacted Getsmoffice today and was delighted to be helped by John Zarandin. He was fantastic and solved my problems when I told him I had "lost" Office. John with my permission, took control of my... See more

Rated 5 out of 5 stars

Bought Microsoft Office 2016 through Getmsoffice UK. That was the easy bit... Due to Microsoft's unbelievably bad customer service, it took three days to finally get it working on my machine. Thanks t... See more

3.4

Average

TrustScore 3.5 out of 5

674 reviews

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Rated 1 out of 5 stars

Worts experience on the net EVER!

Giving you stars! Are you joking?
This is my worst experience on the net ever!!!!!!!
24 hours have now passed since i fully paid my product Microsoft World 2024. The keykode (25 signs) was invalid and gave me no product, just the message ¨TokenStateScrapped¨. I get no help from you, not on mail, not on phone, not on chat. Please send me a valid code or give me mymmoney back. My order nr is #11001117101UK
Christian Peters

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

I messed up when I installed software…

I messed up when I installed software from GetmsOffice. It was entirely my fault, but when I asked GetmsOffice for guidance, a swift reply email included the step by step 4 page procedure I needed to follow to sort it out. The support has been complete and exceptional. And I will heartily recommend GetmsOffice to friends and colleagues.

January 8, 2025
Unprompted review
Rated 4 out of 5 stars

PURCHASED IN ERROR


I was concerned as I had made a purchase and then discovered it was for just a USB stick
No software, that was an extra, total confusion. As the advert did not mention anything about software, it just showed the picture of a USB and I assumed it was a preloaded item.
I eventually on your chat explained to EMRE what had happened, and she diligently
worked out what had happened and then helped me to understand the error.
I was offered a free 30 trial of Truly Office and downloaded the prog
It is not what I want - after trying it.
I will contact Emre to purchase the prog I want and hopefully, it too will be a download as that for me was simple.

Thanks, Emre your a gem
Regards
malc

October 31, 2024
Unprompted review
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Rated 5 out of 5 stars

Trouble locating the code

I was having trouble locating the email with the code to download the MS office after purchasing it. Reached out for help via the live chat and Eric very kindly and promptly assisted me on this. Grateful for his patience and help!

June 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Had an issue with a software I…

Had an issue with a software I purchased 3 years ago and they were incredibly helpful, never gave up and went out of their way to solve the problem.
I've rarely seen such a dedicated support and helpful staff!!
Thank you guys!

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great company. Highly recommended.

Just read a bad review about a user being supplied with a key for Professional Plus instead of the requested Publisher. The same thing happened to me in 2019 and the purchased key is still working fine 5 years later!!!

I have used this company 3 times now and would definitely recommend it.

April 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Due to my own fault I was having…

Due to my own fault I was having problems installing my purchase, but thanks to Emre it is now installed and working perfectly. I would definitely recommend this company and their very helpful staff

January 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Microsoft 0, Getmsoffice Uk 1

Bought Microsoft Office 2016 through Getmsoffice UK. That was the easy bit... Due to Microsoft's unbelievably bad customer service, it took three days to finally get it working on my machine. Thanks to Anna and the support team at Getmsoffice UK who where able to use their techy tricks to get around the issues and get me up and running.

December 2, 2023
Unprompted review
Rated 1 out of 5 stars

A typical SCAM site

A typical SCAM site. I ordered MS Publisher 2021 but they sent me MS Office Pro Plus 2021 and claimed that they ran out of Publisher licenses so they upgraded me free of charge. I know by 1st hand experience that this is a scam because it has happened to me two other times on other web sites. Once you install the license, it will work for a short while then stop working. If you contact Microsoft they will tell you that the licenses are pirated/illegal. I have requested a refund and notified my credit card company of the fraud. DO NOT FALL INTO THE SAME TRAP!

December 1, 2023
Unprompted review

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