Getmyboat Reviews 

468
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being amazing, helpful, and personable, making interactions very enjoyable. Many found the overall service excellent, appreciating the ability to customize charters and the great communication. The user experience is frequently highlighted as seamless and easy, from searching to booking, making the process straightforward and convenient. However, some customers noted occasional difficulties with the booking process, experiencing issues like unexpected price changes or demands for additional cash after initial quotes. A few also found the process clunky or rigid, with some encountering issues with pricing or booking availability. Additionally, some reviewers mentioned that prices could be high.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, professionalism, and... See more

User experience

Customers had positive experiences with the user experience, often describing it as easy and convenient,... See more

Service

Customers consistently note positive experiences with service, often praising the professionalism and... See more

Booking process

Users describe ambiguous interactions with the booking process, with many customers finding it easy,... See more

Price

People report ambiguous experiences with price, with some reviewers finding great prices and transparent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Its literally the AirBnB of boats. I love the fact that I dont have to do all the work of owning a boat, but get to use one whenever I feel like it. Whats easier, buying a $100,000 boat and paying tho... See more

Rated 5 out of 5 stars

The staff that Getmyboat has is truly amazing. I ran into an issue that I caused & when I called for help I always got an answer & whoever I spoke with was extremely kind. I was truly dreading trying... See more

Rated 5 out of 5 stars

Very enjoyable ride for the whole family with Captain Shane! My only suggestion would be that he doesn’t go to the cove with all those annoying little black bugs. Otherwise, he was a wonderful capta... See more

Rated 5 out of 5 stars

We recommend a boat tour with Captain Christian through the NC intercoastal waterways. He is very personable and knows where the sand bars and title pools are found. His boat can navigate the shallowe... See more


Company details

  1. #2 of 2 best companies in Boat Rental Service

Written by the company

With Getmyboat, you can rent a boat with or without a captain, anywhere in the world. Turn your next event, vacation, or weekend into something special and make it a boat day!

Boating Together, Everywhere

Written by the company

We're on a mission to share the joy of boating with the world, and to empower everyone to make new memories on the water. So we connect you with the world's best boat owners and captains, backed by an award-winning customer service team, for safe and stress-free boating. Want to host an on-the-water birthday party? A sunset sail for your proposal? A yacht for you and your bachelorettes? The possibilities are endless.

Award-Winning Customer Support

Available 24/7, All Around the World

Our Customer Experience team is available around the clock and always ready to assist with anything you might need. Reach out to us any time by email at support@getmyboat.com, or by phone at +1 (818) 927-2148.

Contact info

Make it a Boat Day

The world's biggest and best boat rental and yacht charter marketplace

4.4

Excellent

TrustScore 4.5 out of 5

468 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(468)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super easy, Excellent experience

Super easy to use the app. We got the perfect boat for 7 of us to go offshore to scatter my mom’s ashes in the Gulf of America. Everyone enjoyed the experience that also included photo ops with a pod of dolphins. The boat was well kept, and the host was extremely helpful getting familiar with the boat before we departed

April 20, 2026
Rated 5 out of 5 stars

30 person catamaran experience!

I was stressed about choosing the right boat and provider for a 30 person boat day. Getmyboat made it easy to collect quotes and determine the best fit for our group. The payment process was easy and the messaging functionality worked perfectly. I would absolutely recommend others.

April 20, 2026
Rated 1 out of 5 stars

No Go for Getmyboat.com

After waiting for 45 minutes and 3 phone calls to "24/7 support", Walter George emailed me the Captain's number. After 2 voicemails to Captain Andre Pilon, he finally calls back and says that he had no confirmation of my charter. I received 2 emails and a text message with complete details and my credit card had been charged in full 3 weeks prior. Captain said he could arrive in 30 minutes which put us at over an hour and a half of waiting. Horrible customer service and didn't appreciate the Captain telling me I had to listen. Choose another charter company.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

I have used this app several times and always had a positive experience. Will continue to use them in the future for all my boating needs.

April 6, 2026
Rated 5 out of 5 stars

Easy to use

Easy to use, great communication, safe transactions plenty of products to choose from! Overall, Getmyboat is the best app that helps you have a great experience on the water!

March 16, 2026
Rated 5 out of 5 stars

We had a group of 10

We had a group of 10, brought food and drinks with us. Captain Kurt was awesome, knowledgeable and very friendly. Will do it again!

March 2, 2026
Rated 5 out of 5 stars

42’ Catamaran in La Cruz…

The rental process was very easy and reliable. We added on food and beverage which was outstanding in taste and top notch service! Our group loved our day on the 42’ catamaran! Thank you

February 23, 2026
Rated 5 out of 5 stars

This was a great experience for us

This was a great experience for us! Getting the boat was so easy. The boat was perfect for our group of 8. we had excellent directions and suggestions as to where to go. Returning the boat was also very easy.

February 23, 2026

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