Its literally the AirBnB of boats. I love the fact that I dont have to do all the work of owning a boat, but get to use one whenever I feel like it. Whats easier, buying a $100,000 boat and paying tho... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The staff that Getmyboat has is truly amazing. I ran into an issue that I caused & when I called for help I always got an answer & whoever I spoke with was extremely kind. I was truly dreading trying... See more
Very enjoyable ride for the whole family with Captain Shane! My only suggestion would be that he doesn’t go to the cove with all those annoying little black bugs. Otherwise, he was a wonderful capta... See more
We recommend a boat tour with Captain Christian through the NC intercoastal waterways. He is very personable and knows where the sand bars and title pools are found. His boat can navigate the shallowe... See more
Company details
- #2 of 2 best companies in Boat Rental Service
Written by the company
With Getmyboat, you can rent a boat with or without a captain, anywhere in the world. Turn your next event, vacation, or weekend into something special and make it a boat day!
Boating Together, Everywhere
Written by the company
- We're on a mission to share the joy of boating with the world, and to empower everyone to make new memories on the water. So we connect you with the world's best boat owners and captains, backed by an award-winning customer service team, for safe and stress-free boating. Want to host an on-the-water birthday party? A sunset sail for your proposal? A yacht for you and your bachelorettes? The possibilities are endless.
Award-Winning Customer Support
Available 24/7, All Around the World
Our Customer Experience team is available around the clock and always ready to assist with anything you might need. Reach out to us any time by email at support@getmyboat.com,
or by phone at +1 (818) 927-2148.
Contact info
Menlo Park, United States
- +1 (818) 927-2148
- support@getmyboat.com
- getmyboat.com
Make it a Boat Day
4.4
Excellent
468 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reliable Service
Great options were presented. Really good customer service when needed. Everything went as planned with the boat trips we purchased.
February 23, 2026
Outstanding experience with Captain…
Outstanding experience with Captain Denver! Made my husbands birthday extra special!
February 23, 2026
Wonderful!
Jose was awesome! We had a great day on the water. The boat was gorgeous, communication was excellent, 10/10!
February 23, 2026
Great service at a great price
February 16, 2026
This is the way to go!
This is the way to go! It's so much better to have your own boat than being crammed onto another with 50 people you diont know! Very affordable and a great experience!
February 9, 2026
it was a great boating experience
it was a great boating experience, however they said they would have snorkeling gear but they did not.
January 19, 2026
The wonderful Captain and his daughter
The wonderful Captain and his daughter. Great team, they worked together to make our trip very enjoyable. We were able to watch the sunset. Left my watch onboard and he actually met us to return it.
January 12, 2026
Easy to get a boat
January 19, 2026
Great easy service, transparent communication
We enjoyed the experience and ease of use!
August 25, 2025
The Captain didnt know anything about…
The Captain didnt know anything about the area - he rarely used to drive a boat so at the end it was a very bad experience
January 2, 2026
Unprompted review
We had a wonderful day from the start…
We had a wonderful day from the start with a perfect pick up, they took us to some beautiful spots, remote islands, amazing caves, snorkeling and unforgettable places even enjoying good homemade snacks and à very friendly crew.
100 % recommended
December 15, 2025
Edison was incredible
Edison was incredible. He made sure we had a perfect time island hopping. His team was fantastic and very polite. The lunch was great and the views were amazing. What a great experience. Thank you
December 15, 2025
Terrible Experience with GetMyBoat and…
Terrible Experience with GetMyBoat and Anabela
Our group of eight traveled from the U.S. to Cape Town, South Africa for the first time in December. I booked a yacht through the GetMyBoat app for a four-hour cruise on Sunday, December 21, starting at 1:00 PM. Anabela, a representative, assisted me via the app to secure the booking.
While in South Africa on Monday, December 15, Anabela informed me that their annual inspection was scheduled for Friday, December 19, and they needed a certificate to set sail. She said she would confirm by Friday if the cruise could proceed. I thanked her for the update.
Friday came and went without any communication. On Saturday, December 20, I messaged her twice via the app asking for an update—no response. Late that night, I received an email titled BOOKING CONFIRMED, stating our trip was confirmed for Sunday, December 21, with eight people. We were excited and scrambled to prepare.
On Sunday, we booked two Ubers for the 1 hour 15-minute trip to the address listed (165 Beach Road). One Uber even stopped so we could pick up food, snacks, and alcohol. When we arrived, the address turned out to be a hotel with no further instructions. Confused, we started calling GetMyBoat support. Eventually, one person reached a representative, who apparently contacted Anabela. I then received a message from her apologizing for the lack of response and informing me they did not receive the certificate and would only get it Monday at lunch. She offered to reschedule or refund—at 1:15 PM on the day of our cruise.
There was no empathy or acknowledgment of the inconvenience. Our entire Sunday was ruined, and we had to book two more Ubers back to our villa. We were leaving South Africa the next day, so rescheduling wasn’t an option. This experience wasted time, money, and a significant part of our trip.
Horrible experience with Anabela and GetMyBoat. I would not recommend.
December 21, 2025
Unprompted review
Great Experience!
I had an issue with a double booking, and your customer service team was on top of it. The owner of the boat had great communication with me and overall it was an excellent experience. Can’t wait to do it again!
November 15, 2025
Tiffany and Ricardo were amazing!
Tiffany and Ricardo were amazing to work with. My group had a fantastic time and the service was exceptional. Would definitely book with them again!
November 16, 2025
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