Getmyboat Reviews 

468
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 152 reviews, reviewers overwhelmingly had a great experience with this company, often praising the amazing and helpful staff who made their outings enjoyable and seamless. Customers frequently highlighted the excellent service, noting that captains were personable, knowledgeable, and accommodating, ensuring a great time for everyone. Many found the platform easy to use, with a straightforward booking process that contributed to an overall amazing experience. However, some people mentioned issues with the booking process, experiencing unexpected price changes or boats not being available as advertised. A few other people also felt that prices were a little high, or encountered situations where they were dissatisfied with the perceived value or transparency, leading to dissatisfaction with the company's responsibility.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, professionalism, and... See more

User experience

Customers had positive experiences with the user experience, often describing it as easy and convenient,... See more

Service

Customers consistently note positive experiences with service, often praising the professionalism and... See more

Booking process

Users describe ambiguous interactions with the booking process, with many customers finding it easy,... See more

Price

People report ambiguous experiences with price, with some reviewers finding great prices and transparent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Its literally the AirBnB of boats. I love the fact that I dont have to do all the work of owning a boat, but get to use one whenever I feel like it. Whats easier, buying a $100,000 boat and paying tho... See more

Rated 5 out of 5 stars

The staff that Getmyboat has is truly amazing. I ran into an issue that I caused & when I called for help I always got an answer & whoever I spoke with was extremely kind. I was truly dreading trying... See more

Rated 5 out of 5 stars

Very enjoyable ride for the whole family with Captain Shane! My only suggestion would be that he doesn’t go to the cove with all those annoying little black bugs. Otherwise, he was a wonderful capta... See more

Rated 5 out of 5 stars

We recommend a boat tour with Captain Christian through the NC intercoastal waterways. He is very personable and knows where the sand bars and title pools are found. His boat can navigate the shallowe... See more


Company details

  1. #2 of 2 best companies in Boat Rental Service

Written by the company

With Getmyboat, you can rent a boat with or without a captain, anywhere in the world. Turn your next event, vacation, or weekend into something special and make it a boat day!

Boating Together, Everywhere

Written by the company

We're on a mission to share the joy of boating with the world, and to empower everyone to make new memories on the water. So we connect you with the world's best boat owners and captains, backed by an award-winning customer service team, for safe and stress-free boating. Want to host an on-the-water birthday party? A sunset sail for your proposal? A yacht for you and your bachelorettes? The possibilities are endless.

Award-Winning Customer Support

Available 24/7, All Around the World

Our Customer Experience team is available around the clock and always ready to assist with anything you might need. Reach out to us any time by email at support@getmyboat.com, or by phone at +1 (818) 927-2148.

Contact info

Make it a Boat Day

The world's biggest and best boat rental and yacht charter marketplace

4.4

Excellent

TrustScore 4.5 out of 5

468 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(468)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

Loved GetMyBoat for my Bachelorette trip out in Chicago!

Used GetMyBoat for a day out in Lake Michigan in Chicago for my Bachelorette and had the best time! The boat owner and captain were super friendly and made the renting and our day on the water super fun I would definitely recommend them to anyone and would definitely go again

August 4, 2025
Rated 5 out of 5 stars

Wonderful day on the lake

Wonderful day on the lake! Scott was amazing! Highly recommend renting from him. He communicates well, on time, friendly, and considerate. Will definitely be using his services again!

August 4, 2025
Rated 5 out of 5 stars

Captain Morgan was Amazing!

Captain Morgan was amazing and allowed us to totally customize our charter to do all the things that we wanted to do! On top of that, he was just an awesome human being with a ton of knowledge to share.

August 4, 2025
Rated 5 out of 5 stars

Amazing staff

The staff that Getmyboat has is truly amazing. I ran into an issue that I caused & when I called for help I always got an answer & whoever I spoke with was extremely kind. I was truly dreading trying to reach out for assistance regarding the matter but when I did I was left in awe of my experience. I wish I had names to thank people specifically but the team here is so amazing.

August 4, 2025
Rated 5 out of 5 stars

We had a fabulous time

We had a fabulous time! Booking went extremely smooth, priced very fair and had an awesome time with our captain. Would definitely book again

July 21, 2025
Rated 5 out of 5 stars

It was a great experience

It was a great experience. I am 83 and I rented the pontoon when my 62 year old son/wife and grandkids ( in their 30’s) came to visit. I live at Traditions at Solana (the old folks home) and thought a picnic on White River sounded like fun. The owner of the boat is an amazing man who was so nice and made it very easy to rent the boat and gave us interesting information about white River. It’s a great experience for an older person to share with their children and grandchildren.

July 28, 2025
Rated 1 out of 5 stars

Total scam of a website

Total scam of a website. They allow "captains" to list whatever boats they want and show full availability. Then after you pay the "captain" does a bait and switch and says the is not available. They offer another boat that is smaller AND more expensive. Then when you contact customer service for getmyboat they say they can refund you in 5-10 business days....so now I'm out $1500 for that time or keep sifting through a bunch of scammy captains.

August 4, 2025
Unprompted review

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