Getmyboat Reviews 

468
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the amazing and helpful staff, including captains and hosts, for being personable, knowledgeable, and accommodating. Many people highlight the exceptional service and seamless user experience, finding the platform easy to search, use, and book. Reviewers appreciate the convenience and often express intentions to rebook, enjoying overall wonderful experiences. However, some customers noted issues with unexpected charges or situations where prices changed or different boats were offered. A few others also experienced sloppy booking details or unhelpful and unprofessional conduct.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers describing them as kind, friendly, and... See more

User experience

People report positive experiences with user experience, often describing it as easy, convenient, and... See more

Service

Reviewers mention positive feedback about service, with many customers reporting excellent and exceptional... See more

Booking process

Consumers find the booking process to be positive, with many describing it as easy, seamless, and reliable... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding great value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff that Getmyboat has is truly amazing. I ran into an issue that I caused & when I called for help I always got an answer & whoever I spoke with was extremely kind. I was truly dreading trying... See more

Rated 5 out of 5 stars

Its literally the AirBnB of boats. I love the fact that I dont have to do all the work of owning a boat, but get to use one whenever I feel like it. Whats easier, buying a $100,000 boat and paying tho... See more

Rated 5 out of 5 stars

Very enjoyable ride for the whole family with Captain Shane! My only suggestion would be that he doesn’t go to the cove with all those annoying little black bugs. Otherwise, he was a wonderful capta... See more

Rated 5 out of 5 stars

We recommend a boat tour with Captain Christian through the NC intercoastal waterways. He is very personable and knows where the sand bars and title pools are found. His boat can navigate the shallowe... See more


Company details

  1. #2 of 2 best companies in Boat Rental Service

Written by the company

With Getmyboat, you can rent a boat with or without a captain, anywhere in the world. Turn your next event, vacation, or weekend into something special and make it a boat day!

Boating Together, Everywhere

Written by the company

We're on a mission to share the joy of boating with the world, and to empower everyone to make new memories on the water. So we connect you with the world's best boat owners and captains, backed by an award-winning customer service team, for safe and stress-free boating. Want to host an on-the-water birthday party? A sunset sail for your proposal? A yacht for you and your bachelorettes? The possibilities are endless.

Award-Winning Customer Support

Available 24/7, All Around the World

Our Customer Experience team is available around the clock and always ready to assist with anything you might need. Reach out to us any time by email at support@getmyboat.com, or by phone at +1 (818) 927-2148.

Contact info

Make it a Boat Day

The world's biggest and best boat rental and yacht charter marketplace

4.4

Excellent

TrustScore 4.5 out of 5

468 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(468)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience; would use again

September 1, 2025
Getmyboat logo

Reply from Getmyboat

Thank you for choosing Getmyboat, Journey. Come back and make it another boat day with us soon!

Rated 1 out of 5 stars
Getmyboat logo

Reply from Getmyboat

Hello Giorgi, We appreciate you bringing this to our attention. We take feedback like this seriously and had our team look into the situation. After speaking with the boat owner and reviewing the details, we learned that the additional charges were from a smoking fee, as smoking is not permitted on board, as well as a repair fee for damage that occurred during the rental. We hope this provides clarity on the charges and why they were applied.

Rated 5 out of 5 stars

Easy and excellent

The Getmyboat Website and APP are easy to search and use. We have always had quick responses and excellent service using Getmyboat. I have recommended Getmyboat many times!

August 25, 2025
Rated 5 out of 5 stars

Great charter

Alyssa our charter captain was awesome. She went out of her way to make our experience better. Will definitely book a charter through Tony and this company again!

August 18, 2025
Rated 5 out of 5 stars

We recommend a boat tour with Captain…

We recommend a boat tour with Captain Christian through the NC intercoastal waterways. He is very personable and knows where the sand bars and title pools are found. His boat can navigate the shallowest of waters, a great benefit when you’re going through the marshes.

August 18, 2025
Rated 5 out of 5 stars

Great experience

Great experience! The app is easy to use and there were many options and price points available. Our captain was top notch, kept us in the loop and made sure we all had a great time. Highly recommend.

August 18, 2025
Rated 5 out of 5 stars

Will be using again!

Had a great experience, easy app and the boat was perfect

August 11, 2025
Getmyboat logo

Reply from Getmyboat

We appreciate you taking the time to share your experience with us, Charles! Come back and make it another boat day with us soon!

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