Noosh Reviews 392

Great hose for my girlfreind luxry and so comfy, she says

These stockings ripped within one month of normal wear, which is completely unacceptable for a product marketed as durable. What’s even more frustrating is the deceptive marketing around the “100-day warranty.” It gives the impression of long-term protection, but in reality it’s only 30 days, which is essentially the same as the standard return window.

I would not have purchased these had the warranty terms been presented honestly. Poor quality and misleading advertising — not worth the price. Also customer service is automated and not helpful at all.

I still have not received my order #335927.
The order was places 12/17/2025.
Item Description
TOAST - FLEECE-LINED TIGHTS - OPAQUE - Noir / L/XL $36.00
Minnesota State Tax:
$2.89
Hennepin County Tax:
$0.06
Golden Valley City Tax:
$0.53
Transit Improvement (Hennepin Co):
$0.21
Metro Area Transportation:
$0.32
Metro Area Tax For Housing:
$0.11
Shipping:
$6.00
Total:
$46.12
Shipping Address:
Susan Nordby
8101 29TH AVE N
NEW HOPE, Minnesota 55427
United States

The purchase was easy and although I had to exchange for a different size , the whole process was easy as well

Customer service is THE BEST. Had an issue with a delivery (believed to be stolen) and I received a response - from a person - within 30 minutes. On a Friday afternoon. I received supportive instructions on confirming the loss, did that and emailed them back. This time they responded in 10 minutes with positive feedback and an immediate solution that would not cost us a cent. I have several of their products already and love their hosiery. The company clearly matches the caliber of the products they make. 5 stars.

Good quality and service. Will buy again.

Customer service was super responsive when there was a small problem. I would order from this company again in a heartbeat.

Your customer service is great. I was having a fit trying to return an item that did not fit. When your CS got my message they handled it perfectly. 😘

The tights are absolutely comfortable and durable and feel wonderful! The staff is very helpful. They listened to my issue and handled it personally without throwing an “it is our policy” standard language at me. I really appreciate that. It is hard these days to find a company that treats customers well and Noosh staff stand out.

I believe this company will treat their customers well. It stands by their customer’s purchasing power. The products are of great quality. My stockings are amazing the way they fit and feel and they are the best feeling only one could imagine. And it’s true you could even sleep in them. They are weightless and benign gravity, if you know what I mean!!!

The opaque tights rip on first try. They will replace them, but they continue to rip. The cheapest quality I’ve ever tried on. Avoid.

Very comfortable, wonderful product! They feel like a dream!!

In this winter snow and ice, your products are great! Keeps the old body warm in col conditions!

Placed my order in November. Very quickly received a notification for tracking. The tracking showed that a label had been created for the shipment. The tracking remained that way for quite some time. I reached out to the Noosh customer service who got back to me in a timely manner. They set up a new order with new tracking and I received that order. Upon trying on the tights I ordered, while following the directions that came with the product, the tights ripped immediately across the top of the thigh. I contacted customer service and was advised to submit a return/exchange form, which I did, and reordered the same pair. The exchange pair of tights never came. Once again a label was created and has not moved for almost two months. I contacted customer service again and they told me they would send out another pair, but at that point I don't want the product any longer. They told me I needed to confirm my address, which has not changed since the original order placed in November. I told them this. Nothing was ever sent. I told them I wanted a refund. They told me they can't do that until I receive the replacement order and complete a return form. I have not received anything and I threw out the ripped pair. This experience has been incredibly frustrating and I will not recommend this company to anyone. Customer Service may have been super responsive, but now I am out $28 for a pair of tights that are supposed to be wonderful but ripped immediately, and then never received a replacement pair to which customer service claims "should still be coming." It's been almost three months since I placed my original order and I have no tights, lost $28 on this purchase, and no longer wish to do business with this company. Their logistics, fulfillment center, and shipping need major work and TLC.
**UPDATE: After leaving this review, Noosh finally refunded me my money on my original order, and issued me a $50 gift card (even though I have no interest in their products after my experience). I'm happy to have received my refund after almost four months of back of forth and issues. Unfortunately, it took leaving this review for them to act. I understand they are a small company and every review makes or breaks business, but this was my honest experience with them, and I will not sugar coat or lie about it. Their response to this review is inaccurate at best. Acting like they didn't even read the full review and as if I already hadn't submitted a claim, it is all explained in my experience and review. The product was defective and cheap, AND their logistics, fulfillment, and shipping are big players in their dissatisfying experience for me.

Or ordered two pairs of sheer tights and one pair of fleece tights. The black sheer tights ripped the first time I put them on. The fleece tights started getting little pulls the first time wearing them. They kept catching on my wedding rings and fabrics. One month after getting them (and only the wears) I got a run in the foot.

The tights I bought were amazing! I bought them for 4 people as Christmas gifts and everyone loved them. I had an issue with one of my tight deliveries, I contacted them, received a response immediately and I received my much awaited tights! Amazing!

Wonderful product
Great fit
Will buy many more

Easiest return process ever. Sent them an email. They gave me the link to a portal almost immediately. Didn’t require me to return anything and offered a range of replacement options. 10/10 process.

I had an issue with one of the products I received in an order, plus I needed to exchange the other items. Seems like a hassle but the amazing customer service team made it a breeze! They went above and beyond to uphold the Noosh name and warranty and I will certainly order again!

These are the best tights I’ve ever owned. I’m so glad I made that impulse purchase on IG in the middle of the night. Very soft and lay very nicely on the waist. I purchased four pair I’ve only worn 2 and so far I know I’m going to purchase more! I’ve told all my girlfriends they have ti try them!