I've never loved tights before Noosh! I saw an ad for Noosh and was intrigued by how beautiful they looked and that they had a comfortable waistband. I ordered one and absolutely fell in love, and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered three pairs of tights during their holiday sale but only two arrived in the mail. I reached out to Noosh Support and immediately got a response and full a resolution within 24 hours. They we... See more
The tights are absolutely comfortable and durable and feel wonderful! The staff is very helpful. They listened to my issue and handled it personally without throwing an “it is our policy” standard l... See more
Customer service is THE BEST. Had an issue with a delivery (believed to be stolen) and I received a response - from a person - within 30 minutes. On a Friday afternoon. I received supportive instructi... See more
Company details
- #12 of 27 best companies in Underwear Store
- #62 of 138 best companies in Women's Clothing Store
About Noosh
Written by the company
Nude is not one color. There’s no such thing as one size fits all. Support should not be suffocating. And the products we wear? They should move with us. Enhance us. Celebrate who we are. And not squeeze us (literally) into a mold established by an outdated industry that hasn’t changed in decades. Because we prefer out of the box & deserve outstanding. We have big plans to continue challenging & reinventing bodywear products. We want to focus on that sweet spot where purpose, function & comfort meet your shape, shade & style.
Contact info
8 the Green Street, Suite A, 19901, Dover, United States
- Hello@getnoosh.com
- getnoosh.com
4.1
Great
392 reviews
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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I was really impressed with Noosh…
I was really impressed with Noosh tights from the moment I put them on. They are soft and light. I've tried other online brands and these tights are superior in every way. They don't cut into you and they stay up. Highly recommend!
December 13, 2025
Unprompted review
Great so far
Have only wore the opaque style so far. Bought four different styles. Really liked the opaque style. Great fit, feel and look. No runs or snags either. No complaints yet, but still three other styles too try. Wife approved also, so give these hose a try guys.
December 25, 2025
These are falsely advertised as rip…
These are falsely advertised as rip resistant. The material is so incredibly cheap & as soon as I put my newly purchased pair on for the first time, they ripped immediately in multiple places.
December 1, 2025
Reply from Noosh
Hi Kayla,
We're sorry to hear about your experience, and we truly appreciate your feedback.
We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!
As a returning customer, you should be aware that our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
The communication from Noosh support is…
The communication from Noosh support is top notch! They run an incredible business. I will be a returning and long term customer.
December 31, 2025
Unprompted review
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Reply from Noosh
Hi Lori,
We're sorry to hear about your experience, and we truly appreciate your feedback.
Like many online retailers, we rely on shipping carriers to deliver our products, and when their service falls short, it unfortunately affects the experience we can offer. Your order was picked up by Fedex, and it appears to have been lost in transit.
That said, unlike many stores—and even though this situation is not caused by us—we never leave our customers to deal with carriers on their own. Whenever a package is delayed or missing, we immediately take responsibility.
After reviewing your case, it appears that your order was delivered yesterday. I would like to apologize for the delay with the shipping and have already sent you a gift card to apologize for the inconvenience.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
Comfiest tights ever
Comfiest tights ever. Customer service is amazing. Truly. I just wish the tights really could last more than 1-2 wears for me without running. They sent me replacements, but I cannot get them to last even by handwashing them.
November 27, 2025
Reply from Noosh
Hi Meganne,
We're sorry to hear about your experience, and we truly appreciate your feedback.
What you’re describing sounds like a product defect—we’re so sorry that happened. We’re proud of the durability of our products—less than 3% of customers return for a refund! Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.
After looking into your case, we noticed that the damaged product was our Play Gloss. It's more sheer, much softer, and requires a little more caution, but is one of our bestsellers, as most of our customers love the sheerness, comfort & resistance to ladders. We are constantly experimenting with the optimal balance of style, comfort, and durability, and each of our products is unique.
Unlike others, we do not focus solely on maximizing durability, as we want our tights to be your second skin, rather than being bulletproof.
I asked the team to refund your Play Gloss purchase and provide you with a gift card so you could try other products to find the best one for you. We would be thankful if you would give us another chance, and we are confident that once you have found your Noosh, you will never look back.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
Fantastic
They were prompt, friendly and resolved my issue. I’m a customer for life with this kind of product and service!
December 25, 2025
Unprompted review
Great product ruined by bad delivery
As they have asked me twice to review, I will go ahead. I have not received either parcel. I was hoping to have these for Christmas Eve, Christmas, and Boxing Day outfits. The 2-5 business day estimate doesn't take into account the fact that they use cheap last mile delivery drivers. It's been 9 business days, of which the parcels have actually been in my home city for 5. If these do not arrive by NYE, the whole lot goes back and I won't order from Noosh again.
December 16, 2025
Reply from Noosh
Hi Susan,
We're sorry to hear about your experience, and we truly appreciate your feedback.
Like many online retailers, we rely on shipping carriers to deliver our products, and when their service falls short, it unfortunately affects the experience we can offer. Your order was picked up by Fedex, and it appears to have been lost in transit.
That said, unlike many stores—and even though this situation is not caused by us—we never leave our customers to deal with carriers on their own. Whenever a package is delayed or missing, we immediately take responsibility.
After reviewing your case, it appears that the carrier lost your package. We have already sent you a replacement along with a gift card to apologize for the inconvenience.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
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I’ve never received my order.
December 18, 2025
Reply from Noosh
Hi Kathryn,
We're sorry to hear about your experience, and we truly appreciate your feedback.
Like many online retailers, we rely on shipping carriers to deliver our products, and when their service falls short, it unfortunately affects the experience we can offer. Your order was picked up by Fedex, and it appears to have been lost in transit.
That said, unlike many stores—and even though this situation is not caused by us—we never leave our customers to deal with carriers on their own. Whenever a package is delayed or missing, we immediately take responsibility.
After reviewing your case, it appears that the carrier lost your package. We have already sent you a replacement along with a gift card to apologize for the inconvenience.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
Keeps me warm but a hole in the toe is disappointing
So... for the most part, I love these tights. I love how warm they feel, and how strong the fabric is, especially around the calves and thighs. My big problem, however, is that the feet of the tights are NOT made with the extra padding. As such, I've worn these tights maybe three times and now there's a hole in the toe of one of the feet. For as much money as I paid to have these tights, it's disappointing that there's already a hole in them. It's also disappointing that the insulated tights don't have insulation down into the feet, which probably would prevent this problem in the first place. As it is, I'll wear them until the hole gets too big, but I doubt I'll buy another pair.
December 15, 2025
I bought 2
I bought 2, one for myself and one for my sister. The one for myself had a run, so I tried to return it but they didn't have my size so I got a L instead. Then about 2 weeks later they said they didn't have a L either and just refunded me so I'm still hoping the other one for my sister for Christmas doesn't have a run and I'm out a pair.
December 8, 2025
Reply from Noosh
Hi Christine,
We're sorry to hear about your experience, and we truly appreciate your feedback.
I’m really sorry that we didn’t have Play Shimmer available in your size for an exchange. Despite our preparations for the holiday season, shiny styles tend to sell out very quickly during this time, and Play Shimmer was no exception. While we were expecting a restock in early January, we didn’t want to keep you waiting without your item or your money, so we went ahead and issued a refund.
We truly don’t want this to be your lasting experience with Noosh. Play Shimmer is expected to be back in stock this week, and I’ve just shared a gift card with you. We’d be so grateful if you’d consider ordering again and giving it another try—we’re confident you’ll love it.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
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Really terrific tights!!
December 15, 2025
Amazing customer service and I also…
Amazing customer service and I also love the products. I specifically was interested in the darker options for the fleece lined sheer leggings and was not disappointed. Even when I needed to return two pairs they were prompt with their help/responses so that I could exchange them.
December 12, 2025
Great customer service!
Love my new tights! When my package wasn’t making any progress in the tracking, their customer service made things right and sent me a new one. I received it without delay or issues! I highly recommend Noosh and will be ordering again.
December 15, 2025
I have purchased 4 pairs of tights and every one so far has run.
I have not received the refund for the ripped tights
December 17, 2025
Reply from Noosh
Hi,
We're sorry to hear about your experience, and we truly appreciate your feedback.
We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!
Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.
You did not mention in your review that every single pair you had a problem with was promptly resolved and replaced by us.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
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Stood by their word
Stood by their word. Tights super soft but got a tear
December 19, 2025
Unprompted review
Noosh made it Right. Order lost and Reshipped
Originally my Order was not received and I had reached out several times. The use of AI for responses was challenging but I get it. Trying to reduce cost to keep prices low. After I did my review and emailed, Noosh did make it right and reshipped my order.I appreciate their response and their desire to make it right even if it was a carrier issue. I just want it to be a little bit easier to follow up and it could be because of the holidays I will order again
December 12, 2025
Reply from Noosh
Hi,
We're sorry to hear about your experience, and we truly appreciate your feedback.
Like many online retailers, we rely on shipping carriers to deliver our products, and when their service falls short, it unfortunately affects the experience we can offer. Your order was picked up by USPS, and it appears to have been lost in transit.
That said, unlike many stores—and even though this situation is not caused by us—we never leave our customers to deal with carriers on their own. Whenever a package is delayed or missing, we immediately take responsibility.
After reviewing your case, it appears that the carrier lost your package. We have already sent you a replacement along with a gift card to apologize for the inconvenience. You will receive an email with both following the holiday.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
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