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Review summary

Created with AI, based on recent reviews

Considering 350 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the comfort, durability, and luxurious feel of the items. Many people praise the quality of the products, noting their ability to elevate outfits and withstand daily wear. The customer service is frequently described as exceptional, with consumers appreciating the quick responses, personalized solutions, and willingness to resolve issues. However, some customers experienced issues with their orders, including non-receipt of items or delays. A few other people also felt that the response time from customer service was sometimes slow or unhelpful, particularly when dealing with returns or replacements for defective products. Some reviewers also noted that the quality of certain products, like shimmer tights or maternity fleece-lined tights, was not as good as expected, with some items ripping easily or not fitting correctly.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising the high quality and durability of... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality and durability of... See more

Customer service

Consumers generally find customer service to be positive, with many praising its exceptional, stellar, and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise fast shipping, easy... See more

Response time

People report ambiguous experiences with response times. Many customers praise the quick and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've never loved tights before Noosh! I saw an ad for Noosh and was intrigued by how beautiful they looked and that they had a comfortable waistband. I ordered one and absolutely fell in love, and... See more

Rated 5 out of 5 stars

I ordered three pairs of tights during their holiday sale but only two arrived in the mail. I reached out to Noosh Support and immediately got a response and full a resolution within 24 hours. They we... See more

Rated 5 out of 5 stars

The tights are absolutely comfortable and durable and feel wonderful! The staff is very helpful. They listened to my issue and handled it personally without throwing an “it is our policy” standard l... See more

Rated 5 out of 5 stars

Customer service is THE BEST. Had an issue with a delivery (believed to be stolen) and I received a response - from a person - within 30 minutes. On a Friday afternoon. I received supportive instructi... See more


Company details

  1. #12 of 27 best companies in Underwear Store
  2. #62 of 138 best companies in Women's Clothing Store

About Noosh

Written by the company


Nude is not one color. There’s no such thing as one size fits all. Support should not be suffocating. And the products we wear? They should move with us. Enhance us. Celebrate who we are. And not squeeze us (literally) into a mold established by an outdated industry that hasn’t changed in decades. Because we prefer out of the box & deserve outstanding. We have big plans to continue challenging & reinventing bodywear products. We want to focus on that sweet spot where purpose, function & comfort meet your shape, shade & style.

Contact info

4.1

Great

TrustScore 4 out of 5

392 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love Noosh

I took a chance ordering from Noosh after seeing their ads on Instagram. I am really happy with the decision because I like the quality of the products, the customer service, and the warranty policy. I have nothing but good things to say.

December 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Cleary the best panties and stocking ever

Cleary the best panties and stocking, panty hose ive ever worn. Before you think eh too expensive. I too thought the same thing until I caved and finally tried. Man im so glad I did. The most comfortable, soft, highest quality ive ever worn. Worth ever single penny. Don't walk run and get these. I promise you wont be sorry. Im so rough on mine. These past the test. Id always snag then at work. Not anymore.

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY THESE TIGHTS

I thought these tights were really great...at first. Then about 3 or 4 uses in (that's THREE or FOUR times, not WEEKS, not MONTHS, just 3 or 4 TIMES) they started to bag around the ankles. Horribly. They completely stretched out and again I have barely used them. It's been over a month and so they gave me a "gift card" for an amount that is LESS than the cost of a new pair of tights. What kind of bullshit business is this? If they do not refund me, b/c this is a malfunctioning item(S), Im going to call my credit card company and ask them to reverse the charges.

As an update to the response, a 30 day warranty on a 35 dollar pair of hose is ridiculous. They should last for at least a year. And you gave me a $35 gift card?? That won't even cover the purchase price (forget shipping!) for 1 pair of your hose

December 20, 2025
Unprompted review
Noosh logo

Reply from Noosh

Hi,
We're sorry to hear about your experience, and we truly appreciate your feedback.

Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.

Your original order was placed on 10/23, and you reached out to us on 12/20 regarding the tights feeling stretched. This is almost two months after your purchase and beyond our standard warranty timeframe. That said, we always want our customers to feel supported. As a one-time courtesy, we went ahead and issued you a gift card for the amount you paid for your original item so you can place a new order.

I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.

Yours truly,
The Noosh team

Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company! I usually buy their tights and they are amazing! Literal butter soft! This time I got their warm toast tights and they were a little tight. They probably would "fit" per the measurements, I just wanted them a little looser since I hate really tight clothes. So it's more my fault. They are already sending the replacement! They set up the return within 10 minutes and I dropped it off at ultra and that was it. Super easy! I can't wait to wear them this winter!
Edit: I got the replacements last week. They shipped them as soon as I sent mine back. They are perfect! A little long since I'm short lol so that's a me problem when I wanted them not as tight. So they fit perfectly on my waist. I also don't have to worry about any holes since they're a little loose on my feet which is great for me! I throw on a pair of socks over them and they stay perfect! Love these! I already wore them all. Thank you!

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible Customer Service

I ordered three pairs of tights during their holiday sale but only two arrived in the mail. I reached out to Noosh Support and immediately got a response and full a resolution within 24 hours. They were amazing to work with. Good customer support creates repeat customers. I will definitely buy from them again.

December 21, 2025
Unprompted review
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Rated 1 out of 5 stars

I have not received the package

I have not received the package. Estimated delivery was 12/19. Tracking number does not provide any information

December 14, 2025
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Reply from Noosh

Hi Genna,
We're sorry to hear about your experience, and we truly appreciate your feedback.

Like many online retailers, we rely on shipping carriers to deliver our products, and when their service falls short, it unfortunately affects the experience we can offer. Your order was picked up by USPS, and it appears to have been lost in transit.

That said, unlike many stores—and even though this situation is not caused by us—we never leave our customers to deal with carriers on their own. Whenever a package is delayed or missing, we immediately take responsibility.

I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.

Yours truly,
The Noosh team

Rated 1 out of 5 stars

Ripped immediately

I bought two new pair of tights that immediately ripped putting them on. I wore one pair all winter last year that just recently ripped on the toe so I needed a new pair for this year. Unfortunately the quality does not seem the same this year. I purchased a pair that ripped as I put them on. I ordered a replacement hoping it was a fluke, unfortunately those ripped again too after wearing for roughly 30 minutes

December 14, 2025
Noosh logo

Reply from Noosh

Hi Mallory,
We're sorry to hear about your experience, and we truly appreciate your feedback.

What you’re describing sounds like a product defect—we’re so sorry that happened. We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!

Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.

Our team will contact you to ensure you receive replacements for all damaged items.

I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.

Yours truly,
The Noosh team

Rated 1 out of 5 stars

Gloss tights sized wrong The gloss tights were sized too small

The gloss tights were sized too small. Not happy with the weak quality. Threw them away. DISAPPOINTED

December 4, 2025
Noosh logo

Reply from Noosh

Hi Martin,
We're sorry to hear about your experience, and we truly appreciate your feedback.

What you’re describing sounds like a product defect—we’re so sorry that happened. We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!

Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.

Our team will contact you to ensure you receive replacements for all damaged items.

I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.

Yours truly,
The Noosh team

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Rated 5 out of 5 stars

Reputable company stand behind their product

I must have gotten a defective pair that a hole was created and the company stood up to the plate and gave me a full refund and offered to give me another pair of the play sheer tights.
They are very stand up organization standing by their product

December 19, 2025
Unprompted review

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