Selkie Hair Reviews 

121
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers love how the natural shampoo and conditioner leave their hair feeling soft, shiny, and deeply cleaned without harsh chemicals. People frequently mention that the eco-friendly, water-free powder formula reduces plastic waste while delivering fantastic results for various hair types. Furthermore, consumers appreciate the helpful customer service and the convenience of the subscription process. Some reviewers were not happy with the product, noting that it made their hair feel sticky, heavy, or difficult to brush through. A few consumers also mentioned that the lack of traditional lather required them to use a large amount of product to feel clean.

What people talk about most

Product

Clients share satisfaction with the product, noting that it leaves hair soft, shiny, and manageable.... See more

Quality

People report positive experiences with quality, noting that the shampoo and conditioner leave hair feeling... See more

User experience

Customers consistently note ambiguous experiences with user experience, highlighting both convenience and a... See more

Customer service

Users describe positive interactions with customer service, highlighting warm, friendly, and excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent customer service. Product really works! Less washes per week(less greasy for longer) and thicker hair noticed by my hairdresser and multiple friends after around 6 months. Have recommende... See more

Rated 4 out of 5 stars

I had a problem with my subscription. I some how had two accounts. I problem was soon sorted. I was told when my next delivery would be.

Rated 4 out of 5 stars

Absolutely love the product itself, I find the shampoo so cleansing yet nourishing! I just wish it went a little further - as sharing between two of us, I tend to run out within 1.5 weeks or so and am... See more

Rated 4 out of 5 stars

My honest review after using for 3 months (fine, straight hair). I didn't like it at first but grown to love it. It just took some time for my hair to get used to the formula. Now that it has, my ha... See more


Company details

  1. Hair Product Store

Written by the company

Next-generation sustainable and refillable haircare. Innovative powder-to-liquid shampoo and conditioner with over 98% natural ingredients.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(121)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely shampoo and conditioner

Really great products. They smell really lovely and they were easy to use. Mixing the powder with water in the bottles was enjoyable and easy. A great alternative to standard shampoo and conditioner that aren’t very sustainable.

April 3, 2024
Unprompted review
Selkie Hair logo

Reply from Selkie Hair

Thanks for your review Daisy! So pleased you love our sustainable alternative 💛

Advertisement
Rated 5 out of 5 stars

Finally a Shampoo that works for my fine hair

As soon as I saw this on Instagram I knew I needed to try this because I'd wanted to ditch the supermarket rubbish but had not gotten on with shampoo bars and there weren't many other options out there.
I was very impressed with the mixing process and it 100% made me feel like a scientist (Ha!).

I have fine hair that gets weighed down by usual moisturising shampoo (turns super greasy) and then dry if I use any other kind but I found from my first Selkie use my hair felt bouncey, fuller and less frizzy.

Overall I am super happy with Selkie and would highly recommend!

P.S Hope you bring out more hair care as you grow! Keep up the great work Team Selkie

April 1, 2024
Unprompted review
Selkie Hair logo

Reply from Selkie Hair

Thanks so much for your review Thea, we are so happy that you're loving your results! Absolutely, we aim to have a full range of sustainable, natural hair products. Watch this space! 💛

Rated 5 out of 5 stars

Amazing product!!

Amazing product!!!

I have been using this product for a while now and it is fantastic. My hair feels great and I recently got a hair cut and my hairdresser had told me I had new hair growth! The product also goes a very long way, I don’t feel like I have to use a lot.

I am recommending to absolutely everyone.

March 1, 2024
Unprompted review
Selkie Hair logo

Reply from Selkie Hair

Thank you so much for sharing your review Sophia! That's amazing that you've had new hair growth 💛 So glad you love it and thank you for spreading the word ☺️

Rated 5 out of 5 stars

I love this product

I love this product, i have been using variety of products to help me control my hair fall but nothing showed me good results but Selkie has changed my hair texture and I can see the changes in my hair length as well. I would definitely recommend this new Gen natural hair product for a must try!!!

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product. Have been trying to find the right shampoo and conditioner for ages and finally found it! My hair felt amazing just after the first use and others have even noticed the difference! Excited to order my subscription!

January 13, 2024
Unprompted review
Selkie Hair logo

Reply from Selkie Hair

Thank you so much for your review Fionnuala! We are so happy you love how it makes your hair feel 💛

Advertisement
Rated 5 out of 5 stars

What a fantastic new product

What a fantastic new product
My hair has never been in this condition
Give it a few weeks to adapt but well worth it

January 14, 2024
Unprompted review
Selkie Hair logo

Reply from Selkie Hair

Thank you so much for your review Karen 💛 We're so pleased it's made your hair feel in great condition ☺️

Rated 5 out of 5 stars

Great for travelling!!

I bought this as I’m currently travelling and I wanted something that I could bring along (that wasn’t bloody travel size!)

First time using it felt amazing and I woke up the next day with super fresh hair that felt like it had been really cleaned for the first time.

I’ve now used it for a few weeks and even my boyfriend has noticed a change which is saying something!!

I started with the one off but will be signing up for subscription when I’m back from my travels 💗💗 (unless maybe they start to ship to South America 😍)

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Love the idea and ordered straight…

Love the idea and ordered straight away! I have been looking for a sustainable alternative to my usual shampoo and conditioner but did not want to compromise on quality. I am loving the products so far - it is easy to mix up and gives just as good (if not better!) results as my salon hair care at a fraction of the price. Will be using the subscription going forward!

December 16, 2023
Unprompted review
Selkie Hair logo

Reply from Selkie Hair

Thank so much for this feedback Sarah! We're so pleased that Selkie is providing these results for you, and saving you money! ☺️

Advertisement
Rated 5 out of 5 stars

Amazing products

Amazing products, something I’ve never tried before, but it made my hair feel so clean, shiny and healthy. Really great concept, totally recommend !!

December 23, 2023
Unprompted review
Rated 5 out of 5 stars

GAME CHANGING PRODUCT & BUSINESS

I am genuinely so impressed with this business. Not only is the customer service amazing, but the product itself is unlike anything I have ever tried before. My hair feels more luscious than ever, and it’s amazing to know that I am removing single use shampoo and conditioner bottles from my routine. It’s such a simple switch and the results are truly impressive. Customer for life!!

December 22, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look