Smirky Reviews 96

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

As a returning customer who has bought 3 different pieces in the past. I was disappointed in the time it took to work on this piece considering I paid extra for the artwork to be expedited…I still lov... See more

Rated 3 out of 5 stars

The first proof was truly awful, the depiction of my husband was extremely unflattering (and its my favourite photo so its lovely in real life). They made several changes over several emails so I can... See more

Rated 5 out of 5 stars

UPDATE: I received my order and I love how it came out in the frame. It’s a beautiful and meaningful piece! I ordered my second one! They’re amazing folks from customer service to illustrators who... See more

Rated 5 out of 5 stars

No complaints so far! Sent in my order, few business days later received my proof, had one edit to make on my stepdaughters hair, few days later received second proof which was 100% the way I asked! T... See more

Company details

Information provided by various external sources

Smirky creates custom illustrated portraits of your kids and babies!


Contact info

3.7

Average

TrustScore 3.5 out of 5

96 reviews

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Rated 5 out of 5 stars

Great experience

Great experience! The Customer Service team is responsive and answered questions quickly regarding some special requests with my orders. The portraits are stunning and I'm so happy with them! I've already ordered a new portrait that we're giving to my father-in-law as a birthday present.

July 8, 2021
Rated 5 out of 5 stars

Amazing

Amazing artist, very professional customer service. Answered all my questions and concerns in a timely manner. I’ve commissions three out work that is for and can say with honesty that I will be commissioning more.

April 9, 2021
Rated 5 out of 5 stars

I got a portrait of my son from when he…

I got a portrait of my son from when he was 8 months. I love that I received a draft and the option to ask for adjustments before approving the final drawing. The quality was AMAZING! We just ordered a second portrait for my sons grandmother of her two grandchildren for Mother’s Day!

April 9, 2021
Rated 5 out of 5 stars

My second order is as good as the first! Love it!

UPDATE: I received my order and I love how it came out in the frame. It’s a beautiful and meaningful piece!

I ordered my second one! They’re amazing folks from customer service to illustrators who are by the way so talented and been so patient with my always changing mind! Quick response from customer service and the delivery doesn’t take long from the approval! I’m receiving mine tomorrow and super excited! I’m definitely ordering again for gifts and such! Thank you guys!

March 11, 2021
Rated 1 out of 5 stars

Would not recommend

After 3 attempts, none of the pictures resembled my nephews. I was told it wouldn’t be possible to get a refund, after chasing and waiting several weeks I finally got a refund. Would not recommend.

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

It was my first time using the Smirky…

It was my first time using the Smirky site and was hesitant. I had put my information in to purchase and then was second guessing my picture and what I had picked.. a representative contacted me ..she was so kind and knowledgeable. It made me very confident and looking forward to my purchase arriving.

March 4, 2021

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