As a returning customer who has bought 3 different pieces in the past. I was disappointed in the time it took to work on this piece considering I paid extra for the artwork to be expedited…I still lov... See more
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The first proof was truly awful, the depiction of my husband was extremely unflattering (and its my favourite photo so its lovely in real life). They made several changes over several emails so I can... See more
UPDATE: I received my order and I love how it came out in the frame. It’s a beautiful and meaningful piece! I ordered my second one! They’re amazing folks from customer service to illustrators who... See more
No complaints so far! Sent in my order, few business days later received my proof, had one edit to make on my stepdaughters hair, few days later received second proof which was 100% the way I asked! T... See more
Company details
Information provided by various external sources
Smirky creates custom illustrated portraits of your kids and babies!
Contact info
New York City, United States
- support@getsmirky.com
- getsmirky.com
Easy peazy lemon sleazy
Easy peazy lemon sqeazy. Everything from loading picture to selecting styles to order and payment took less than 5 minutes. Amazing. Discount code was even better than expected. Bravo
Great experience
Great experience! The Customer Service team is responsive and answered questions quickly regarding some special requests with my orders. The portraits are stunning and I'm so happy with them! I've already ordered a new portrait that we're giving to my father-in-law as a birthday present.
I love it I just wish the print had her…
I love it I just wish the print had her name on top I never had that option!?
The picture is absolutely amazing and…
The picture is absolutely amazing and the edits we made promptly and were on point. I did not give it 5 stars because the frame did not arrive in good shape. It was all separated at the corners.
I want a refund I do not want your…
I want a refund I do not want your product. The images are completely wrong
The customer service has been good
The customer service has been good, I was just a little disappointed in the end proof... it looks good, just feel like they didn’t make the picture look a lot like my son overall.
Beautiful concept drawing from original…
Beautiful concept drawing from original photo.
Amazing
Amazing artist, very professional customer service. Answered all my questions and concerns in a timely manner. I’ve commissions three out work that is for and can say with honesty that I will be commissioning more.
I got a portrait of my son from when he…
I got a portrait of my son from when he was 8 months. I love that I received a draft and the option to ask for adjustments before approving the final drawing. The quality was AMAZING! We just ordered a second portrait for my sons grandmother of her two grandchildren for Mother’s Day!
So unique and fun!
So unique and fun!! Definitely recommend and would totally get another! It was delivered pretty quickly too.
Great product and communication
The communication has been great and love the results so far. Product is everything I expected and the artist has communicated wonderfully to make sure it is to my specifications
The most courteous customer service I…
The most courteous customer service I have experienced in a very long time. Michael was so accommodating. This was my second order but won’t be my last.
Can’t wait to get the product!!!☀️☀️ It…
Can’t wait to get the product!!!☀️☀️ It looks amazing!! So fun!!
My second order is as good as the first! Love it!
UPDATE: I received my order and I love how it came out in the frame. It’s a beautiful and meaningful piece!
I ordered my second one! They’re amazing folks from customer service to illustrators who are by the way so talented and been so patient with my always changing mind! Quick response from customer service and the delivery doesn’t take long from the approval! I’m receiving mine tomorrow and super excited! I’m definitely ordering again for gifts and such! Thank you guys!
Would not recommend
After 3 attempts, none of the pictures resembled my nephews. I was told it wouldn’t be possible to get a refund, after chasing and waiting several weeks I finally got a refund. Would not recommend.
It was my first time using the Smirky…
It was my first time using the Smirky site and was hesitant. I had put my information in to purchase and then was second guessing my picture and what I had picked.. a representative contacted me ..she was so kind and knowledgeable. It made me very confident and looking forward to my purchase arriving.
I’m on my third proof and so far they…
I’m on my third proof and so far they look terrible. My wife looks like a Neanderthal man in the proofs. Hoping it gets fixed soon.
Super cute and creative twist to a…
Super cute and creative twist to a portrait. Loved our result.
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