Wellue Reviews 373

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, finding them to work as advertised and provide peace of mind for health monitoring. People appreciate the quality and functionality of various devices, including O2 rings, CPAP units, and blood pressure monitors, noting their effectiveness and ease of use. The customer service is frequently praised for being efficient, responsive, and providing excellent support, often replacing faulty units without hassle. However, some customers experienced issues with product accuracy, with devices occasionally providing inconsistent readings or failing to work correctly after a short period. A few other people also felt that some products had poor battery life or defective charging ports, and in some cases, received used or faulty items. There were also concerns about customer support in some instances, with reports of slow responses or difficulties in resolving issues.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many praising the accuracy and reliability of devices such as... See more

User experience

Users describe positive interactions with user experience, often highlighting the ease of use and convenience... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as exceptional,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering direct is easy and fast and always a good bit less expensive than Amazon. We use the finger monitor to track a health issue and the ring style is much more useful than the end of finger clip... See more

Company replied

Rated 4 out of 5 stars

We bought a blood pressure wrist monitor. Turned up, worked fine - for 4 days (seems pretty accurate). Now will never give a reading. Contacted them - they purport to respond within one business day.... See more

Company replied

Rated 4 out of 5 stars

I purchased the Resvent iBreeze CPAP unit together with the Dynamic ECG Recorder ER1-LW. I received both items in good condition (well securely packed) including all items as advertized and sales agr... See more

Rated 4 out of 5 stars

I like the product. Works as advertised. Unfortunately order processing was very slow. It arrived late. Also, they process payments through PayPal. I personally don't use PayPal but recieved scam PayP... See more

Company replied


Company details

  1. #13 of 19 best companies in Medical Equipment Manufacturer
  2. #1 of 1 best companies in Family Service Center
  3. #19 of 24 best companies in Home Health Care Service
  4. #28 of 34 best companies in Medical Supply Store

Written by the company

Wellue was founded in 2013, specializing in developing electronic devices with medical-grade accuracy and consumer-friendly. Our mission is to bring peace of mind by finding an easy and intelligent way to deliver health data to patients and clinicians. Wellue focuses on a number of blood oxygen monitor, ECG monitor and handheld ultrasound type products,etc. Our products include various vital signs monitoring equipment and fitness and health-related products and are exported to more than 40 countries and regions around the world.


Contact info

4.1

Great

TrustScore 4 out of 5

373 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I was positively impressed by the support

I was positively impressed by the outstanding level of support. I had a faulty device and technical support helped me to troubleshoot and lately to replace the device. All happened in a timely fashion and in a few days the new device was shipped to my address.
I find the devices from Wellue very competitive in prices and good performances. Unfortunately they tend to fail in time, so I have more defective devices than good one, but even so I continue to buy from them as being the best source for price and performance.

October 22, 2025
Unprompted review
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Reply from Wellue

Thank you for your kind words! We’re glad our support team could help and truly appreciate your honest feedback and continued trust in Wellue.

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Rated 5 out of 5 stars

Good customer service

My first review was a one star that it did not work. Surprisingly they reached out to me and replaced it!

October 7, 2025
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Reply from Wellue

We’re sorry to hear that. Our support team will reach out to you shortly to assist with the problem.

Rated 5 out of 5 stars

Although I am a little slow learning…

Although I am a little slow learning the settings, I have been able to confirm my German Shepherd’s pregnancy. I thick I counted 8-9 embryos too! My only concern is a Vet ( the sire’s owner) told me “the low quality ultrasound will harm the babies”. I am a retired nurse who worked in an ultrasound department for 7 years. I am unaware of harm to embryos from ultrasound. Can you provide any feedback?

September 30, 2025
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Reply from Wellue

Congratulations on confirming your German Shepherd’s pregnancy! When used according to the instructions, home ultrasound devices operate at very low power and are not known to harm embryos. Kindly contact us at support@getwellue.com if you have any concerns.

Rated 5 out of 5 stars

Love the O2 ring

I had to go on oxygen for exertion, but needed a way to know what was considered exertion for my lungs. The O2 ring solved my problem. It allows me to track my O2 level and keeps its charge for a very long time. It also comes in handy at pulmonary therapy, as my gel fingernail polish sometimes affects the reading of my O2 level. So grateful for this product!

October 7, 2025
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Rated 1 out of 5 stars

Lost my order took 2 wks horrible…

Lost my order took 2 wks horrible response

October 6, 2025
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Reply from Wellue

We’re very sorry for the delay and any inconvenience caused. We will contact you directly to resolve the issue and ensure your order is delivered as soon as possible.

Rated 5 out of 5 stars

Quick delivery and great service

Got the wrong pieces, great service to send it back. Got the correct ones now and they work perfect.

September 29, 2025
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Reply from Wellue

We’re sorry for the inconvenience. We will contact you directly from support@getwellue.com to provide the return address and assist with your refund.

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Rated 3 out of 5 stars

I liked its portability but i assume…

I liked its portability but i assume blood pressure may be a bit off and maybe off with ecg readings. I do like its actually convenient. I personally like the products and will would be ok with further buying them.

September 29, 2025
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Reply from Wellue

Thank you for your feedback! We’re glad you find the product convenient and appreciate your support. Our support team will contact you to provide further assistance.

Rated 3 out of 5 stars

I bought this for Travel

I bought this for Travel. I was trying it out right after I got it to see if it was going to be right for me. It’s not unfortunately. During the night it started beeping at different times I don’t know why but it be five times1 night. Waking me up every time to see what was happening. It does have a battery that last 4 1/2 hours, but I had it plugged into the house electric so there was no reason for it to beep to tell me it was running low on power. I requested a return with refund and I’m waiting to hear back what they tell me. I’ll update a review after that.

September 28, 2025
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Reply from Wellue

We're sorry for that. Our support team has reached out to you regarding this issue. We’ll assist you in resolving it as soon as possible.

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Rated 1 out of 5 stars

We have been experiencing…bad disconnections in the middle of the night

We have been experiencing disconnections in the middle of the night. Even with 3 different phones that are left charging and screen on 18' away from our dad's bed. The alarm feature is the reason we purchased, but only works if youre connected to the ring.

October 2, 2025
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Reply from Wellue

We’re truly sorry to hear about your experience. Our support team will reach out to you shortly to assist. You can also contact us directly at support@getwellue.com — we’ll make sure your issue is properly resolved.

Rated 4 out of 5 stars

Ordering direct is easy, fast, lower cost

Ordering direct is easy and fast and always a good bit less expensive than Amazon. We use the finger monitor to track a health issue and the ring style is much more useful than the end of finger clip. Unfortunately we have had the device slip off a few times and actually lost one because of that. It gets used a lot and provides peace of mind.

October 2, 2025
Wellue logo

Reply from Wellue

Thank you for your feedback! We’re glad to hear the ring-style monitor is helpful and provides peace of mind. We appreciate your note about it slipping — we’ll take this into consideration for future improvements.

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Rated 1 out of 5 stars

Very not accurrate

Having bought 3 Wellue Rings and loved them I bought this watch. It is very not accurate. The Systolic is 20-25 to low and the diastolic is 15-20 to low.

September 28, 2025
Wellue logo

Reply from Wellue

We’re sorry to hear about the issue. Please check your inbox for an email from our support team (support@getwellue.com). We’ll provide detailed instructions and usage tips to help improve the measurement accuracy.

Rated 1 out of 5 stars

Very disappointing - never received the product

Very disappointing. I have not yet received the product and is even more disappointing to see this email asking to review the product

September 29, 2025
Wellue logo

Reply from Wellue

We’re sorry you haven’t received your order. Our support team support@getwellue.com has contacted you to arrange a replacement—please reply to confirm your address so we can resend it soon.

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