Wellue Reviews 373

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, finding them to work as advertised and provide peace of mind for health monitoring. People appreciate the quality and functionality of various devices, including O2 rings, CPAP units, and blood pressure monitors, noting their effectiveness and ease of use. The customer service is frequently praised for being efficient, responsive, and providing excellent support, often replacing faulty units without hassle. However, some customers experienced issues with product accuracy, with devices occasionally providing inconsistent readings or failing to work correctly after a short period. A few other people also felt that some products had poor battery life or defective charging ports, and in some cases, received used or faulty items. There were also concerns about customer support in some instances, with reports of slow responses or difficulties in resolving issues.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many praising the accuracy and reliability of devices such as... See more

User experience

Users describe positive interactions with user experience, often highlighting the ease of use and convenience... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as exceptional,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering direct is easy and fast and always a good bit less expensive than Amazon. We use the finger monitor to track a health issue and the ring style is much more useful than the end of finger clip... See more

Company replied

Rated 4 out of 5 stars

We bought a blood pressure wrist monitor. Turned up, worked fine - for 4 days (seems pretty accurate). Now will never give a reading. Contacted them - they purport to respond within one business day.... See more

Company replied

Rated 4 out of 5 stars

I purchased the Resvent iBreeze CPAP unit together with the Dynamic ECG Recorder ER1-LW. I received both items in good condition (well securely packed) including all items as advertized and sales agr... See more

Rated 4 out of 5 stars

I like the product. Works as advertised. Unfortunately order processing was very slow. It arrived late. Also, they process payments through PayPal. I personally don't use PayPal but recieved scam PayP... See more

Company replied


Company details

  1. #13 of 19 best companies in Medical Equipment Manufacturer
  2. #1 of 1 best companies in Family Service Center
  3. #19 of 24 best companies in Home Health Care Service
  4. #28 of 34 best companies in Medical Supply Store

Written by the company

Wellue was founded in 2013, specializing in developing electronic devices with medical-grade accuracy and consumer-friendly. Our mission is to bring peace of mind by finding an easy and intelligent way to deliver health data to patients and clinicians. Wellue focuses on a number of blood oxygen monitor, ECG monitor and handheld ultrasound type products,etc. Our products include various vital signs monitoring equipment and fitness and health-related products and are exported to more than 40 countries and regions around the world.


Contact info

4.1

Great

TrustScore 4 out of 5

373 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

bought a device 3 weeks ago and it is…

bought a device 3 weeks ago and it is not shipped yet ! looks very dodgy and I didnt know this is Chinese website ! and all products come from china !

October 13, 2025
Unprompted review
Wellue logo

Reply from Wellue

We’re sorry for the delay and understand your concern. Our support team will contact you soon to provide a solution and assist with your order. Thank you for your patience.

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Rated 5 out of 5 stars

Excellent!!!

Bought 3 products after researching for weeks. O2 ring, wireless bp/ekg monitor and oxygen concentrator. I've been thoroughly impressed with all 3. The O2 ring works flawlessly and better than expected as does the bp/ekg monitor. The app for these is great with proper information recording. The oxygen concentrator works great and is much quieter than the concentrators I've rented previously. Shipping was quick and prices are more than fair.

September 28, 2025
Rated 4 out of 5 stars

blood pressure watch

Bought the blood pressure watch. The website implies the watch also measures blood oxygen level but it does not. Blood pressure measurement well.

September 28, 2025
Wellue logo

Reply from Wellue

Thank you for your feedback. Please contact us at support@getwellue.com, and we’ll provide you with detailed instructions on how to use the watch and its functions.

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Rated 1 out of 5 stars
Wellue logo

Reply from Wellue

Sorry to hear you haven’t received your full order. We’ve contacted you to arrange a reshipment. Please check your inbox (and spam folder) for an email from support@getwellue.com and confirm your address.

Rated 5 out of 5 stars

O2 Ring Review…

Ordering experience was very easy but tracking of shipment wasnt provided. Furthermore, had a email conversation with support team was answered well.

As for the O2 ring although I order the old model (4S sampling rate) by mistake but the old model also works well and Im happy with it.

September 28, 2025
Rated 5 out of 5 stars

Excellent service

Ordered directly from the company in China. There was a delay at customs, unlike another other customer services experience from other companies Wellue did all the could to sort it! Communicated regularly,took responsibility and even gave me a 10% discount highly recommended great customer care.

September 28, 2025
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Rated 5 out of 5 stars

The Wellue ER1-LW Dynamic ECG Recorder…

The Wellue ER1-LW Dynamic ECG Recorder is my latest purchase from the Wellue range. Their products consistently provide reliable, essential health data that I depend on. The ECG Recorder gives me confidence in monitoring my heart health between cardiologist appointments, and I regularly share the reports with my doctor.
After many months of weekly readings, the recorder developed a fault. Following a courteous email exchange, Wellue promptly replaced the device. I'm thoroughly pleased with both the product and Wellue's excellent customer support.

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

The ad said 3 to 4 days shipping

The ad said 3 to 4 days shipping. It took over 4 weeks.
The readings are all over the place. When checked against my finger tip oximeter, it was always off. I constantly get low readings and alarms. Would not recommend this product.

September 25, 2025
Wellue logo

Reply from Wellue

We’re sorry for the long shipping delay and the issues you experienced. Readings can vary due to movement or fit, but we’d like to check your device to ensure it’s working properly. Please contact us at support@getwellue.com with your order number so we can help resolve this for you.

Rated 5 out of 5 stars

High quality products

Hi, I would like to say that all these Wellue products are really of high quality, and at a very affordable price. That has convinced me to purchase different products from them in the past, and assume I will continue to do so...

September 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Good Customer Support

Our original boots were faulty. But after working with the customer support team, they were able to ship us a new set of boots!
This pair work great, and we really appreciate the prompt support. Absolutely would recommend to a friend!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

The best so far

Goods received in Good condition. Double box.
Tried CPAP w 02 Ring, sleep much better. Going to purchase another set of mask. They even provide mask template for ownself measure to get accurate size.

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

my check me + broke and wouldn't…replace or fix.

my check me + broke and wouldn't function after 3/12
I contacted them several times, and it was tea and sympathy. I want a machine that works or my money back. I had chest pain two weeks ago, and I never knew what was causing it. they are useless and do not honour their guarantee. I will never buy from them and would urge people to buy German instead.
this is wellvue's response, I have had at least 8 of these responses, yet they still do nothing. their response is to try to show to the public that they are a caring company, they are not. this is their response.Wellue logo
Reply from Wellue
4 days ago
We’re sorry to hear this. Please email wellue with your order details. If the product is faulty and still under warranty, we can assist with repair or replacement. I have done this on every occasion, they do nothing, so if your product breaks, this is the response you will get.

August 8, 2025
Unprompted review
Wellue logo

Reply from Wellue

We’re sorry to hear this. Please email support@getwellue.com with your order details. If the product is faulty and still under warranty, we can assist with repair or replacement.

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Rated 5 out of 5 stars

Best BPMonitor for home and travel

Wellue never disappoints! This is already my second device from them, and I’m planning to buy the SpO₂ Ring next. The blood pressure monitor is compact, easy to use, and delivers professional-level accuracy. I love that it also records ECG, has a strong battery, plenty of memory, and syncs perfectly with the Wellue app powered by AI. Truly a top-quality product — I’m 100% satisfied!

September 3, 2025
Unprompted review
Rated 4 out of 5 stars

Blood pressure watch - approximately OK readings

I had high hopes with blood pressure monitoring watch, having the Wellue ECG monitor which seemed to perform well. The first blood pressure watch I received seemed to have inflated readings, the company however promptly replaced it with another watch, which is more accurate and consistent(BP readings are within 10% - upwards, both Sys and Dia of proper medical arm cuff monitor)

September 2, 2025
Unprompted review
Wellue logo

Reply from Wellue

We’re sorry to hear about your experience. Please contact our support team support@getwellue.com so we can assist you further.

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