G FUEL Reviews 4,401

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the product's quality, noting that the flavors are enjoyable and provide sustained energy without a crash. Many appreciate the variety of flavors available and the option to try smaller stick packs before committing to a full tub. However, some people were dissatisfied with the customer service, describing it as unresponsive and unhelpful, with some reporting issues with order tracking and resolution. Additionally, a recurring concern among consumers is the slow and inconsistent shipping times, with some orders taking weeks to arrive or experiencing significant delays without communication from the company.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting the variety of flavors, good... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy and had no errors... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers express frustration with... See more

Quality

Users describe positive interactions with quality. Customers frequently praise the quality and amount of... See more

Customer service

People report negative experiences with customer service, often describing it as non-existent or unhelpful.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve recently tried about 8 different flavors in the past month or two and am happy with the transition from energy drinks. I’m 35 and have drank energy drinks, mostly Monster since my teens. I don’... See more

Rated 4 out of 5 stars

I've always enjoyed the products. My roommate always got heartburn though, so we're hoping the reformulated stuff doesn't and are giving that a try. I avoid using the app though bc it's slow and buggy... See more

Rated 4 out of 5 stars

I enjoy the flavours a lot but due to the caffeine amount I only usually have one time a week tops. But apart from this issue I'm a big fan and will continue to buy their products. I hope they will ma... See more

Rated 4 out of 5 stars

my order came damaged but it was solved quickly and i got resent my order. the shipping is very expensive to canada but i ended up getting it during a bogo deal, i got “kamehameha” and “pewdiepie’s yu... See more


Company details

Written by the company

G FUEL is sugar-free, gluten-free, and packed with tons of antioxidants and b-vitamins


Contact info

3.4

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 3% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Pricey, but good.

Pretty good when it comes to the flavors and stuff, but I wish it took CAD too, since I live in Canada. I can pay upwards of 80 bucks for just two 40 scoop tubs.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Good service, great product!

Shipping is relatively quick, even to Canada. Prices are good, with frequent deals or coupon codes.

As for the product itself, I've tried four flavors of G Fuel at this point, and they're all delicious. If mixed with sparkling water, they really give the impression of being an energy drink, while being a tad less unhealthy and sugary. I intend to keep buying G Fuel as a complete replacement for coffee and energy drinks going forward.

December 11, 2024
Unprompted review
Rated 3 out of 5 stars

I recently ordered the 64.99 MHA…

I recently ordered the 64.99 MHA Collectors box. I was really excited to receive this and try out the new stainless steel shaker cup. However when I received my package it was missing the Gfuel and stainless steel cup. I was obviously extremely disappointed and the instructions for the customer service led me to believe that this would not be resolved quickly. I submitted my request regardless as I had paid for a product and do expect to receive what I paid for. I did end up getting a response the next day and after my response I received a resolution the following day. They said that the missing items would be shipped out and that I should receive the missing items tracking info soon. I've yet to receive any further information. I'm hopeful that I will get this soon I understand that this is the holiday season so I'm patiently waiting. 3 stars for now as they have been in communication and am confident that they will deliver. I genuinely enjoy Gfuel and hope to be a lasting customer but if this isn't resolved correctly I probably won't buy again as I don't enjoy throwing away money.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Drinking G fuel and My Experience

When I had a damaged Product G Fuel would fix the issue pretty quick, I find the flavors to be nice and not Chalky, I also like the Collaboration's alot that have been done through G Fuel, And Finally I dont feel drowsy or Fatigued When Drinking G Fuel compared to Energy Drinks.

October 5, 2024
Unprompted review
Rated 1 out of 5 stars

Shipping was slower than dial up

Took entirely too long for me to receive my order. I understand that there was a promotion going on, but I have serious reservations regarding whether I will order again. If the shipping was free, I’d have zero complaints. But if I have to pay for shipping regardless of how much I order, I expect more with regards to when I receive my order. Order was placed 7:30 am on 10/31 and took until 11/12 to be delivered.

October 31, 2024
Unprompted review
G FUEL logo

Reply from G FUEL

I am sorry to hear about this. During our BOGO sales the warehouse gets a bit backed up, so fulfillment times are closer to 5 business days. I do seriously apologize for the inconvenience, but this delay should really only occur during these BOGO sales.

Thanks!

Rated 1 out of 5 stars

I received a flavor that is vile…

I received a flavor that is vile (Watermelon Limeade) something is wrong with it. Like its bitter and tastes like bad candy. Matt in customer service told me their products are not for me and disconnected the chat. I called in to discuss this with someone and it was Matt. He told me off over the phone and hung up.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

I LOVE Gfuel

I LOVE Gfuel. We have been drinking it religiously for 3 years now. I would love to promote it on my podcasts if you still have sponsorship slots available! I wait every year for the caramel apple. It is my FAVORITE flavor. I love the cantaloupe and the peach rings the most for the normal flavors. I recently got the good guys chucky flavor and it is delicous!! It tastes like an orange push pop if you make it with milk!!! Thank you guys for creating one of the best energy drinks on the planet. I tell everyone about you. Also if I could get a shaker that doesn't leak that would be awesome. I recently got the strawberry shortcake stainless steel shaker with Amy rose and I love it so much but it leaks terribly. I have a few others but that's the one I use the most.

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

G-Fuel

For me, they’ve got good service. I’ve always had good experience with everything (shipping, customer service, product) 10/10 for sure will order again in the near future!

October 19, 2024
Unprompted review
Rated 4 out of 5 stars

I love how cheap it is per serving

I love how cheap it is per serving, less than a daily coffee from about anywhere. I love the collectability of the containers, and also the art on the labels. Flavours are generally really good, I bought the Doom spicy lemonaide, I love spice and lemonaide but this one is absolutly disgusting I can't drink it the flavour is just way off. Besides that, everything else is wonderful with you guys, you guys should make like a vanilla cola flavour or something I think that could be real good!

October 14, 2024
Unprompted review
Rated 3 out of 5 stars

Shipping takes too long

Shipping takes too long.
5-7 days to process- not including weekends. Then another 5-7 days to deliver. Expedited shipping doesn’t help either.
Products are great, but could get similar from competitors in half the time for lower cost overall in a few days, not 2-3 weeks.

September 18, 2024
Unprompted review
Rated 4 out of 5 stars

PRICE

The drink was really good had a great time trying different flavors but HOLY GUACAMOLE 30USD FOR SHIPPING?????(I still payed it was worth it but maybe try to making shipping a lil cheaper)

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

MAKE THIS RIGHT GFUEL

Had a nightmare of a time trying to purchase gfuel and absolutely nothing went right... from them having the wrong number in account even after i changed it and tried multiple times which their app just not working right. then went to sent them an email explaining the headache they've caused after ive been a customer for YEARS. then i was censored and couldn't sent the message because i used caps and therefore i couldn't sent it... what kind of babys work at gfuel customer service that they wont even allow a customer to tell them exactly how horrible of an experience this was.

May 23, 2024
Unprompted review

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