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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, knowledge, and helpfulness. Many people appreciate the outstanding customer service, noting the team's dedication to ensuring everything runs smoothly and their prompt, efficient responses. The user experience is frequently described as excellent, with consumers finding the interface easy to navigate and the servers performing optimally. Reviewers are particularly impressed with the quick response times, often receiving assistance within minutes. However, some customers also noted difficulties with initial server setup, finding it not always the easiest. A few other people also felt that they had problems accessing their rented server, and in some cases, experienced account termination.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the excellent and prompt customer... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being patient,... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional, friendly, and... See more

User experience

Users describe positive interactions with the user experience. Many reviewers praise the ease of use, decent... See more

Response time

Reviewers consistently report positive feedback about response times. Customers frequently highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve had a great experience with GG Host’s customer service. Every time I had a question or needed help, their team responded instantly — no long waiting times, no automated nonsense. The support is n... See more

Rated 5 out of 5 stars

After using different hosting services I had pretty low expectations of using another service provider.... But I was WRONG!!! GG host are by far the best server hosts out there. Their servers are top... See more

Rated 5 out of 5 stars

The server runs great, and GGHost provides all the necessary tools to run your server how you want, with an easy to navigate interface and access to all config files, task scheduling, etc. I used to b... See more

Rated 5 out of 5 stars

I've been running Rust servers on and off for the past few years Every host I've had left me wanting more Better performance Better support Better... everything I moved over to GGHos... See more


Company details

  1. Gaming service Provider

Written by the company

At GG Host, we know gaming is more than a hobby—it’s a passion that builds communities and unforgettable experiences. That’s why we deliver world-class game server hosting with cutting-edge technology, unmatched performance, and gamer-first support. Why Choose GG Host? ✔ Blazing-Fast Performance – Powered by the latest Intel & AMD processors, NVMe storage, and 1 Gbps connectivity for seamless gaming. ✔ Global Coverage – Servers in strategic locations worldwide for optimal latency and smooth connections. ✔ Instant Setup – Get your server online in minutes with our automated deployment. ✔ DDoS Protection & Security – Play with peace of mind knowing your server is protected against attacks. ✔ Scalable Solutions – From small private servers to large MMO communities, we grow with you. ✔ 24/7 Expert Support – Our dedicated team is always available via Discord and our knowledge base. Our Services: Game Server Hosting – Host SCUM, Deadside, Valheim, and more with unbeatable reliability. Dedicated Servers – Full control and power tailored to your needs. Custom Solutions – Need something unique? We’ll craft a hosting solution for you. At GG Host, we’re more than a provider—we’re your gaming partner. Join thousands of gamers worldwide who trust us to keep their servers online and their games running smoothly. Visit GG Host today and elevate your gaming experience!


Contact info

4.8

Excellent

TrustScore 5 out of 5

305 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Best Support and Hosting

Decided to order a server for Icarus on a Sunday... Up and running within 10 minutes, had issues right away. Big problem right? Well, for a lack of better words I opened a ticket with support and within 2 minutes they were working on the issue. Come to find out their DDoS protection went absolutely active blocking and rejected all connections. Within 20 minutes they had identified the issue, moved my server to a new machine, had it installed and configured with all my old settings and not a second to waste. They also decided to test and verify to make sure the connections weren't rejecting instantaneously and solved my problems promptly.

In the past I have had numerous poor experiences with server hosts and support agents. These guys are fast, courteous, honest, and will do everything in their power to take care of the client immediately, regardless of if I'm paying $500/mo or $12/mo. This is an honest breath of fresh air from a hosting company. Definitely earned my business just from the few minutes it took to get me up and running and my issues resolved.

If you're looking for a great host and actual people who want to solve issues, and give you the best experience possible... then look no further. You got it right here. Absolutely fantastic service agents and friendly atmosphere. Will continue to bring my business here every time.

August 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Dude

Dude, the customer server with these guys is INCREDIBLE.

Literally took 10 seconds to reach a real person,
And less than 5 minutes to solve the issue.

Just amazing guys

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

GG Host host - The Forge

GG Host hosted our Scum server, The Forge. The powerful hardware no doubt helped facilitate our climb to number 1 in the world at one stage. We ran the standard shared hardware initially, then switched to dedicated. Both provided an unparalleled experience in my 10,000 hours in scum.

But any company can offer hardware. What you pay for is technical assistance and problem resolution. When issues popped up they tended to be game (early access game) rather than host related but GG host always resolved them in a timely and professional manner, often within minutes. I considered their services invaluable.

I would strongly recommend them as host providers, and have done just that for over a year and will continue to do so going forward.

June 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Login platform real person authentication

Is that every time you land on the server platform, you have always been sure that real people?? Click on any option to identify a real person?? I don't know if this is a form of defense, but authentication still fails?? Causing me to waste a lot of time waiting for real person certification?? How to operate the one-time authentication success? How do I know I'm real?

May 15, 2024
Rated 5 out of 5 stars

good job GGHOST!

When you are hesitant to choose a server hosting provider, why not take a look at GGHOST hosting server hosting provider!

I'm not going to lie, I've been using GGHOST hosting servers for a few months now and it's been great for me! Suffice it to say that except for a slight lag when you have more than 64 people on your server, it doesn't affect the overall gaming experience. All that can be said is that it's fantastic!

I wish GGHOST hosting server hosting provider the best of luck and continue to work hard to improve and get better every step of the way!

October 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Positive Experience

Running an Australian SCUM server with GGhost has been an incredibly positive experience. The team's responsiveness via their ticket system is consistently quick and efficient. GGhost has created an easily navigable control panel and customer account page, enhancing user experience. Their communication regarding any updates or alterations is exceptional. While the cost of operation in Australia is significant, our transition to the latest next-gen hardware has virtually eliminated performance issues during gameplay. Definitly recommended!

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

I host my Scum Server on GGhost and I…

I host my Scum Server on GGhost and I will tell you I have never had 1 problem. It may cost more than other hosts but there is something to be said about quality game hosting. I highly recommend GGHost to host your game server. Your player community will never complain about lag.

May 15, 2024
Unprompted review
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Rated 5 out of 5 stars

So far so good

A very simple and elegant approach to create a new server, at least for Deadside. So far, nothing to complain. The server itself is running smoothly.

May 2, 2024
Rated 5 out of 5 stars

This is customer service!

I've had my experience with multiple server hosts in the past. I must say my experience was never as smooth as it has been with GG Host. Not only is everything very user-friendly and intuitive... when I felt confused about certain specifics, they helped me within minutes. I'm trying to remember any other hosts I've had that kind of experience with... hmm.. yep.. none.

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

They werent happy to be flexible with…

They werent happy to be flexible with the trial period of the trial fo a server, they wanted my business as I am currently renting a Deadside server from GPortal & only going to give me a 24hour trial to test to see the difference but I needed to populate t your trial server & needed a week to trial, but they refused to entertain this oppotunity, your loss, I have rented upto 10 servers for my community, but they didnt seem to want to help get new business, too bad

March 7, 2024
GG Host logo

Reply from GG Host

I don't think the issue here is the trial period. If after 24 hours, you need more time, you can always rent a server, and then request a refund within our refund policy if you are not happy with anything.

The issue seems to be affordability. John took issue with the fact that we charge more than another Deadside hosting provider, and should be charging $10 or less. We explained to him that we're not competing with them on price, and that we offer high-performance servers which cost more to run. Charging $10 or less means we'd be running at a loss.

This was John's message to us:

Hi there,
I would just like to say that your Deadside server I am running on a 24hr trial is running fine, I was interested as I currently rent a Deadside server with G-Portal, which is a very good service. You need to consider your costs, you are too expensive compared to G-Portal. I like your control panel it is a little more user friendly, but it is certainly not worth me paying more, if you want to get market share, then you need to be more competitive.
Can you do it for $10 Euro mthly or less, it has to be a lot better than what I currently pay to G-Portal & you will get my business, thank you

Regards
John Abbott

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