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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, knowledge, and helpfulness. Many people appreciate the outstanding customer service, noting the team's dedication to ensuring everything runs smoothly and their prompt, efficient responses. The user experience is frequently described as excellent, with consumers finding the interface easy to navigate and the servers performing optimally. Reviewers are particularly impressed with the quick response times, often receiving assistance within minutes. However, some customers also noted difficulties with initial server setup, finding it not always the easiest. A few other people also felt that they had problems accessing their rented server, and in some cases, experienced account termination.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the excellent and prompt customer... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being patient,... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional, friendly, and... See more

User experience

Users describe positive interactions with the user experience. Many reviewers praise the ease of use, decent... See more

Response time

Reviewers consistently report positive feedback about response times. Customers frequently highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve had a great experience with GG Host’s customer service. Every time I had a question or needed help, their team responded instantly — no long waiting times, no automated nonsense. The support is n... See more

Rated 5 out of 5 stars

After using different hosting services I had pretty low expectations of using another service provider.... But I was WRONG!!! GG host are by far the best server hosts out there. Their servers are top... See more

Rated 5 out of 5 stars

The server runs great, and GGHost provides all the necessary tools to run your server how you want, with an easy to navigate interface and access to all config files, task scheduling, etc. I used to b... See more

Rated 5 out of 5 stars

I've been running Rust servers on and off for the past few years Every host I've had left me wanting more Better performance Better support Better... everything I moved over to GGHos... See more


Company details

  1. Gaming service Provider

Written by the company

At GG Host, we know gaming is more than a hobby—it’s a passion that builds communities and unforgettable experiences. That’s why we deliver world-class game server hosting with cutting-edge technology, unmatched performance, and gamer-first support. Why Choose GG Host? ✔ Blazing-Fast Performance – Powered by the latest Intel & AMD processors, NVMe storage, and 1 Gbps connectivity for seamless gaming. ✔ Global Coverage – Servers in strategic locations worldwide for optimal latency and smooth connections. ✔ Instant Setup – Get your server online in minutes with our automated deployment. ✔ DDoS Protection & Security – Play with peace of mind knowing your server is protected against attacks. ✔ Scalable Solutions – From small private servers to large MMO communities, we grow with you. ✔ 24/7 Expert Support – Our dedicated team is always available via Discord and our knowledge base. Our Services: Game Server Hosting – Host SCUM, Deadside, Valheim, and more with unbeatable reliability. Dedicated Servers – Full control and power tailored to your needs. Custom Solutions – Need something unique? We’ll craft a hosting solution for you. At GG Host, we’re more than a provider—we’re your gaming partner. Join thousands of gamers worldwide who trust us to keep their servers online and their games running smoothly. Visit GG Host today and elevate your gaming experience!


Contact info

4.8

Excellent

TrustScore 5 out of 5

305 reviews

5-star
4-star
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1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Love it

Love it, took some getting used to but it's great!!
My only "issue" is that every now and then we get a lag spike and once it shut off... but still learning so that's why I only did 4 stars. (Could me be not the server)

February 6, 2025
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Rated 5 out of 5 stars

Switched to GG Host Dedicated

Switched hosts from a competitor. Previous dedicated server was nothing but issues, connection problems, lag, fluctuating ping issues and overall a 0 out of 5 stars. Was referred to GG Host by a friend, they are higher (I picked the Dedicated machine as I wanted top of the line for my gaming community) in price but you get what you pay for and trust me its hands down worth it. Best of the best state of the art hardware, 24/7 support on anything you need anytime of the day they will take you seriously and not just a number with experienced technicians that know what they are talking about. I hosted game servers for several years too bad it took me this long to find GG Host. Setup for the machine was fast, they got my backup files from the previous host fast!! I did not have to do a thing GG host took care of it all while i was asleep even!! Woke up to my servers up and populated. Even the shared servers for single server users are phenomenal as I played on them. These guys and gals deserve more than a 5 star rating. Im blown away by performance and support. Will be riding with GG Host for the long term.

GG's to this Host!

Capt_Spaulding__

December 16, 2024
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Rated 5 out of 5 stars

Do to the hurricane that came through…

Do to the hurricane that came through and with so much on my mind, I missed paying for the server. Which canceled my service for the scum server. After I got another server, GG Host restored all of my game save data without charge, which normally they charge a fee. So freaking happy with these guys!

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

By far the best

We initially started with another cheaper hosting service for our Scum server, and pretty much got what we paid for (constantly crashing and losing progress). Then we moved to GG Host and they have been amazing. Everything. From ease of use, to support on queries, they are just great. 100% worth it paying a bit more for what you get.

This week I had a query that they technically did not have to help me with (and I'm sure most companies would have just told me "Sorry, no"), but they went out of their way to assist to keep us up and running.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

When Duckside came out, I was interested in hosting a server. I went with GG Host because they were listed in-game as a host. After setting up my server, I found out the company that I use for my dedicated server also hosts Duckside. Wishing to keep things simple, I planned to move my hosting to that company after my first month. GG Host's customer service changed my mind! Their response times to support tickets is amazing. Their knowledge is top notch. Far superior customer service vs my Scum host and my dedicated server host. I'll be staying with GG Host as long as I host this server.

September 24, 2024
Unprompted review
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Rated 5 out of 5 stars

Good and fast support

Good and fast support, mostly server near you, and pricing mostly affortable. What else, use their discord, link steam there so they can assist u faster thank you all ^^

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

GGHost is the best

GGHost have very good hardware, very good support.
Everytime you open a ticket, you get fast reply and they try the best to help you. Since i moved, i have only good words. Recommend +++

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Best Support and Server!

We try to rent an ICARUS Dedicated Server. We tried trial one first to test the latencies and the step of how to make the server. We did encounter an issue when creating the trial one but, The support team was fast to respond our ticket (even tho it was a trial), and did a great job on resolving the issue! The server itself is stable with latency around 10-20ms. Yes it was an awesome experience! Those are the points that made us decided to rent the server from GGHost probably if we want to play another game too.

August 12, 2024

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