GGM Möbel International GmbH Reviews 

Whilst there were slight delays it was worth it in the end. The quality of the chairs is absolutely outstanding. They arrived fully assembled, were well packaged are solid and will last a long time.
Muhammad’s support throughout was most welcome, he is totally professional and very customer focused.
A very trustworthy business.

I represent Impex-Africa, we had always a great with them and best offers,
Johannes Orak is the best when it come about marketing knowledge and sells.

Only giving a one star as it would not let me give 0. I have put on a true review before. I've had a message to ask me of the review was truthful and honest. Which it is and that is why it has stayed on. Today received a phone call from the company asking to remove the review as they had offered a 10% discount even though we were over £1000 out of pocket.
Do not appreciate bad service once but then being told to remove a bad review twice is unacceptable. Perhaps there is a legitimate reason you get them.
So again today I have received another phone call to remove the review and if I did then an amazon gift voucher would be delivered for the value of 100 euros. I said the review I had done was truthful, and yes it can be hard for a company to receive criticism but to then call to bribe someone to remove an honest review is unacceptable. After they had spoken to me they then called my husband separately to try the same with him. They have since reported me for harmful and illegal content. My review was based purely on my own experience, which they have made worse by trying to bribe me and also harass with unnecessary phonecalls. The review still stands. I received bad products and bad customer service. Which has since got worse. What kind of a company threatens you to change your honest review? €100 amazon voucher will definitely not suffice now. Reporting an honest review because you don't like it is not good business. This happened 10/09/2024. Unfortunately, I can't post a new review because of the company reporting my last one.

The product is nice, The service is good, delivery was very fast

I ordered LUCA restaurant chairs (two of them). These chairs are advertised as "Load capacity 230 - 250 KG" (Which is 36 - 39 Stone capacity of user weight to sit on them). I thought that sounded impressive. The chairs looked strong in the photos online. I made my order on 11th August 2024 and received the chairs on 21st August 2024
I was not disappointed. In person the chairs are extremely strong and you will feel secure sitting on them. The seat is well padded and so is extremely comfortable. The chairs do come in pieces though. You have to screw the back part of each chair on. One of the holes did not match up and I had to drill the hole a liuttle bit to get the back on. The delivery was very fast. I was surprised because I am in England and the chairs come from Germany. (After payment it did say in the small print that although delivery is usually 2 to 3 weeks that there might be delays which means that the delivery could take up to around 5 weeks; but my chairs arrived very quickly which was a lovely surprise. The chairs are in beautiful new condition and overall I am extremely impressed with them. i would recommend them to anyone who wants extremely sturdy yet stylish bariatric dining chairs. Thank You.

I ordered 6 chairs from GGM Moebel in May 2024. The chairs that arrived:
1. did not look like the product advertised online and that I ordered;
2. they sent non-adequate screws so the chairs could not be assembled;
3. chairs were made of such cheap plastic and had scratches and marks everywhere;
4. subsequently I noticed that they even sent non-adequate leg bottoms, which need to be assembled on the bottom of the chairs’ legs for balance and floor protection - this time I just decided to give up and ignore it because they have already shown their level of unprofessionalism.

When I wrote a reclamation, they confirmed they would send an adequate set of screws so that I could finally assemble the chairs. When I received that email I saw that the price was stated, so I immediately demanded that they confirm that I would not be charged with any additional cost arising from this replacement delivery. They confirmed to me that I will not have to pay for any additional charges, including the toll fees. After the screws were delivered, I received a letter from UPS demanding me to pay the toll fees that were even higher than the actual price of the screws. I immediately wrote to GGM Moebel and they are playing dumb about what happened. They are just saying that they did not charge me for the replacement screws (like it was my fault they sent the wrong screws, and not their shady and faulty business), completely ignoring their email where it is clearly stated from their side that I will not be charged with any additional cost, including the toll fees!!! They even disturbed me at work and one of their colleagues yelled at me during a phone call!!! I know that I have every right in this matter I am not to pay for their faulty business, their mistake and their faulty products. HORRIBLE COMPANY, HORRIBLE SERVICE AND HORRIBLE PRODUCTS. I invite everyone who ever tried to work with them, had an experience like mine, to call inspection, use their rights and report them.

Bought a table, it said 2-3 weeks delivery but ordered it 10-4-2024 and got it 23-5-2024. A bit longer but when I reached out I had a reply within 2 days and after that I got it really fast. That is my only critique, the table itself is beautiful and seems like good quality. If you don’t mind waiting a bit longer then you may think it is a good website.

After some misunderstanding relating to late delivery, and some minor scratches on the table which I ordered, we came to a reasonable agreement to compensate me, so in the end I was satisfied with service from GGM Möbel.

Its a joke They dont know what they are doing at all. I have ordered furniture for my restaurant Half of my order came in 1 monthe for another half i have been told to wait another 6 months may be more Depends on shippung from China They didnt want to cancel this order and give me half of money back They charged me more then they should anyway then didnt want to give me money untill i wrote complain to thr tax office Stay away from them

I did send a polite email after 3 weeks to check progress of the order. They responded within 24hrs confirming item dispatch. A UK Courier firm called me 2 days later and arranged delivery.

After reading countless reviews here about the long delivery times, I got worried because I wanted my umbrella sooner so I asked to cancel+refund my order #522001231051. I did this pretty much right after placing my order. Should have read the reviews first but the website looked legit...
I placed my order and cancellation on August 7. It's been almost a MONTH and I still have not been refunded! That's 800 euro that has gone into a black hole. I hope this gets sorted ASAP. Beautiful website, lots of logo's, social media presence - but... watch out!

**Edit*Got them on the phone and they said because of an internal system error called "full of siht databank lying faks" the refund is DELAYED by a month. Apparently that can happen. A refund that was scheduled to take at most a month, may now take two months in total? Naiive me still hoping they do the right thing and refund sooner.

**Sept 19**
Received refund. It was a long wait but glad that is sorted hence I will give this review 3 stars instead of one

I wait 6 months for my furnitures.😡They write 2, 3 weeks delevery time.

I wish I'd seen the reviews before ordering. A month later, no update on order. Asked for a cancellation and refund and got an email with "Why". Then of course, never a refund returned. You have to harass them with emails and yet, they hardly respond. On the rare occasion they do, it's to school you on how to contact them. Hilarious. Just refund the money for products you did not deliver!!! AVOID!!!

I cannot recommend GGM Möbel in any way.
Ordered furniture for black friday to get extra -5%. They deleted this order without my knowledge.
When they made the order again, the chairs and tables were raised by €10-€20 per piece.
Their sales department could not bring the price down to match the first order.
Ugly way to Scam.
Found another company to put my money in.

Stay away - fraudulent company! Description states “set of 2” but then they send only 4x 1 item iso 4x 1 set of 2. Also, 1 on 4 items arrived broken and no free return/ reimbusement was offered (only a meaningless discount which I won’t even bother to cash). If you’ve been misled too, please take the time to report it to internet fraud instances like I did, even if only for a small amount. Because many small complaints will also catch the authorities’ attention allowing us to filter out rotten appels like this one. I should have read the reviews before ordering, but perhaps becoming less attentive since this is only my second scam on probably about 400+ online orders.

In June 2025 and after being threatened by lawyers to remove my review, I was contacted by a FR account manager who was a lot more reasonable and who proposed a refund of 100euro. Although this does not cover the damage incurred, I did appreciate the gesture so raised review to 2 stars. I cannot give 3 stars because of the threats, the time it took to get acknowledgement and fact that I was only partially refunded.

Betrug. Warning! Fraud! Do not use this online company. They will redraw payment from your creditcard without delivery. Despite that they state delivery in 1-2 days when ordering. They will then inform you that the goods are not in stock and delivery time is 3-4 months. You will not get your money back.

Hi everyone
Iam sorry for not reading your reviews before I ordar from ggm
3 months ago I have order 32 chairs and 4 tables in October 12 for our coffee shop in Ireland till now I'd not got my order or I refund the money back
I have talked to them every day more than hours I email 100s emails.
They kept asking me about payment and ido transfer by bank 4815€
In October 12

DON'T ORDER FORM GGM

You will lose time & money
((( CROOKS and CHEATS ) ))
very poor management

Warring this company will not return product.
Company website don't show right product information.
I order 9pice thick tabletop. Product come hollow.
If i mount it my armchair can't fit under tabletop.
Why they don't write that important information on website???
They offer me other product. But other is not better than my old one.

I been waiting for answer from them for 2 month.They say they will call back... Then support tell me, they cant return Product.
Salesman say i can just glue a piece wood to fix hollowness, I just tell him, product need to paint 2 more layer, do I need do that too??Now i recommend NO to buy product from them.

Very happy with the purchase. Quality of products is very good, delivery on time and customer service is extremely good.