GHOST Reviews 

1,937
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 434 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and delicious, authentic flavors, with many noting how these items enhance their daily routines and taste expectations. Many people commend the exceptional customer service, describing the team as quick, responsive, and highly professional in addressing and resolving any issues or inquiries. Reviewers frequently highlight individual staff members, appreciating their helpfulness, understanding, and dedication to ensuring a positive experience for consumers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, taste, and... See more

Customer service

Reviewers consistently express high satisfaction with customer service, often describing it as exceptional,... See more

Staff

People report positive experiences with staff, highlighting their kindness, professionalism, and helpfulness.... See more

Order

Consumers generally report positive experiences with their orders, often highlighting prompt processing of... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the amazing flavor, taste,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my products after a sale and turned out to be past their Best By date. Reached out to support and in less than 24hrs got a response back. Carlos promptly processed a refund for my full order,... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered several products from pre workout bcaa and nitric oxide. They all taste great and give intense workouts. I ordered from Amazon and received a punctured unsealed package. Carol from custom... See more

Company replied

Rated 5 out of 5 stars

Ok so, product... Cinnabon whey... exactly that..absolutely amazing flavour. Peanut butter Cereal milk...Holy Heavens, best ever flavour of any whey I've ever had. BCAAs tasty, no artifical flavo... See more

Company replied

Rated 5 out of 5 stars

Update: took a bit of time but Tony managed to send a replacement. Flavours on point on Cinnabon! Would recommend. Made my first order after hearing great reviews. However parcel was delivered and... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

GHOST® at its simplest form is the world's first lifestyle sports nutrition brand. the name GHOST® and mantra "be seen" come from that feeling of being behind the scenes and wanting to be heard, wanting to make an impact; we're all ghosts. This is our ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,937)

407 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Small issue with order sorted ASAP

Had a small issue with an order and it was sorted within in 3 Emails. The team at ghost are always more than fair and understanding and their customer service is second to none. Hence why I will always return to them for their quality products

Chris from Scotland

February 19, 2026
Unprompted review
GHOST logo

Reply from GHOST

Hey Chris, we really appreciate you sharing your experience with our team! Thank you for being a part of the GHOST® Fam!

Advertisement
Rated 5 out of 5 stars

I needed some data on past orders

I needed some data on past orders, and Carlos was super helpful and send me all the data I needed in few hours since writing the mail. I am super thank ful and impressed with the service

February 18, 2026
Unprompted review
GHOST logo

Reply from GHOST

We are so happy to hear that Carlos was able to assist! Thanks for your review, Jan!

Rated 5 out of 5 stars

Excellent support

Excellent support, answered all problematic questions very quickly

February 17, 2026
Unprompted review
GHOST logo

Reply from GHOST

We've always got your back, Max!

Rated 5 out of 5 stars

I’m loving the Ghost Pump pre workout

I’m loving the Ghost Pump pre workout! I’ve noticed a huge difference in size when I started using it. All thanks to Amanda Bagley!

February 3, 2026
Unprompted review
GHOST logo

Reply from GHOST

Thanks for sharing how you use GHOST® PUMP, that's definitely an EPIC product! Welcome to the Fam!

Rated 5 out of 5 stars

Which one to pick from?

With as many flavors as they have its hard to pick a favorite! Better tasting then the other leading brands out there imo

February 13, 2025
Unprompted review
GHOST logo

Reply from GHOST

We’re stoked to hear that you’re loving GHOST®! Stay Legendary, Anthony!

Advertisement
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Not only took the time to listen to my complaint but addressed it quickly. Ghost is the only whey protein and muscle builder I trust to put into my body.

February 11, 2026
Unprompted review
GHOST logo

Reply from GHOST

We really appreciate you sharing your experience with our team! Thanks for your support, Angela!

Rated 5 out of 5 stars

Ghost support is amazing

Ghost support is amazing! Very responsive and takes care of their clients.

February 11, 2026
Unprompted review
GHOST logo

Reply from GHOST

We are always here to help! Thank you for this review, Oran!

Rated 5 out of 5 stars

Fast response from Tony

Fast response from Tony, website wasn't loading my history, points, etc.. App didn't let me sign on for a moment. All cleared up on its own and was able to make a purchase but Tony checked in to verify.

February 10, 2026
Unprompted review
GHOST logo

Reply from GHOST

Thank you for your review, Ryan! We are pumped to hear that Tony was able to help with your experience!

Rated 5 out of 5 stars

I ordered a set of hydration packets…

I ordered a set of hydration packets along with other supplements. When I opened the hydration stick pack, I was disappointed to find some of the packets appeared opened and empty. I reached out to the customer service team about this and they quickly responded and helped to resolve the issue. Their team was great, and ended up sending me a new pack. Thank you GHOST team!

February 8, 2026
Unprompted review
GHOST logo

Reply from GHOST

We're stoked to hear that our team was able to help! Thank you for your review, Cynthia!

Advertisement
Rated 5 out of 5 stars

Ghost has great customer service-…

Ghost has great customer service- quick, polite, efficient, and i like the way they call everyone “Legend” lol

February 7, 2026
Unprompted review
GHOST logo

Reply from GHOST

We’re happy to hear that you’re loving your GHOST®! Stay Legendary, Camila!

Rated 5 out of 5 stars

No complaints

Shipping, customer support, all is top notch quality, tastes good and has good macros, nothing bad to say.

December 1, 2025
Unprompted review
GHOST logo

Reply from GHOST

We love hearing your feedback, Ahmad! Thank you for your support!

Rated 5 out of 5 stars

Absolutely great customer service.

Absolutely great customer service.. I had an issue with one shipment and contacted customer service and it was solved the next day… Thanks for being a great, reliable company..

February 6, 2026
Unprompted review
GHOST logo

Reply from GHOST

We're happy to hear our team was able to take care of the issue! Thank you for your review, Eric!

Advertisement
Rated 5 out of 5 stars

Love the whey protein and great customer service!

I have been using the Ghost Whey Protein supplement for over a year. It is a great (and delicious) post-workout drink that also works as mid-morning filler. Customer service is amazing! Due to a delivery error of the postal service my package never showed up, and Ghost quickly sent me a replacement.

February 5, 2026
Unprompted review
GHOST logo

Reply from GHOST

We’re happy to hear that you’re loving your GHOST® WHEY! Thank you for this amazing review, Jen!

Rated 5 out of 5 stars

Great products and great costumer support

We had delivery issue with UPS and the Ghost customer support was very helpful. They immediately submitted a claim for the lost package and even issued us a new order while the claim was still being processed. Great products and great costumer support!

February 5, 2026
Unprompted review
GHOST logo

Reply from GHOST

We’re happy to hear that our team was able to assist! Thank you for your support, Jason!

Advertisement
Rated 5 out of 5 stars

My package got sent to my old address…

My package got sent to my old address and ghost support helped me with it. They now have my whole package being resent to my current address. Extremely helpful best support team I’ve gone through!!

February 5, 2026
Unprompted review
GHOST logo

Reply from GHOST

Thanks so much for your review!

Rated 5 out of 5 stars

Amazing company that takes care of customers!

Amazing company, Awesome products and the customer support team are professional and prompt. I haven’t had many issues or challenges with their products, but when I did run into something, they were right there and fixed things immediately.

February 5, 2026
Unprompted review
GHOST logo

Reply from GHOST

We are PUMPED to hear about your experience, Zac! We've got your back!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look