GHOST Reviews 

1,936
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 434 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the quick, professional, and helpful responses from the support team. Many people appreciate how the staff resolves issues promptly, often going above and beyond to ensure satisfaction, which builds strong loyalty. The products themselves are frequently lauded for their amazing flavors and high quality, making them enjoyable and effective for consumers. However, some customers also noted issues with orders, such as receiving products past their best-by date or damaged packages. A few other people also felt that shipping costs were too high and experienced delays or incorrect information regarding their orders.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, taste, and... See more

Customer service

Reviewers consistently express high satisfaction with customer service, often describing it as exceptional,... See more

Staff

People report positive experiences with staff, highlighting their kindness, professionalism, and helpfulness.... See more

Order

Consumers generally report positive experiences with their orders, often highlighting prompt processing of... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the amazing flavor, taste,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my products after a sale and turned out to be past their Best By date. Reached out to support and in less than 24hrs got a response back. Carlos promptly processed a refund for my full order,... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered several products from pre workout bcaa and nitric oxide. They all taste great and give intense workouts. I ordered from Amazon and received a punctured unsealed package. Carol from custom... See more

Company replied

Rated 5 out of 5 stars

Ok so, product... Cinnabon whey... exactly that..absolutely amazing flavour. Peanut butter Cereal milk...Holy Heavens, best ever flavour of any whey I've ever had. BCAAs tasty, no artifical flavo... See more

Company replied

Rated 5 out of 5 stars

Update: took a bit of time but Tony managed to send a replacement. Flavours on point on Cinnabon! Would recommend. Made my first order after hearing great reviews. However parcel was delivered and... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

GHOST® at its simplest form is the world's first lifestyle sports nutrition brand. the name GHOST® and mantra "be seen" come from that feeling of being behind the scenes and wanting to be heard, wanting to make an impact; we're all ghosts. This is our ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(1,936)

407 reviews in the last 12 months

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Rated 5 out of 5 stars

CS Rep Ian was responsive

CS Rep Ian was responsive, fixed the issue quickly and was pleasant to deal with. We had a brief back and forth which encouraged me to make Ghost my new Supp provider. Was great having such geniune CS.

March 4, 2026
Unprompted review
GHOST logo

Reply from GHOST

We are so happy to hear that Ian was there to fix the issue! Thank you so much for your support and welcome to the fam, Bob!

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Rated 5 out of 5 stars

A great brand

A great brand with the the best flavors. Ordered some samples that arrived damaged and they replaced them quick with no hassel.

March 3, 2026
Unprompted review
GHOST logo

Reply from GHOST

We love hearing about your experience, Jarid! Our team has got your back!

Rated 5 out of 5 stars

Shaker redelivery

Shaker was missing on delivery and ghost customer support sent a replacement out the next day. Thank you so much.

March 3, 2026
Unprompted review
GHOST logo

Reply from GHOST

We are pumped to hear that our team took care of the issue! Thanks for your review, Dwain!

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service, super friendly and fast. Best customer service of all time

March 2, 2026
Unprompted review
GHOST logo

Reply from GHOST

Thanks for sharing your experience with our team! We appreciate your support, Luis!

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Rated 5 out of 5 stars

Ghost is killing the energy drink game

Ghost is on fire. taste, variety of flavors and quality of the products are second to none in my opinion. feel good energy, easy on the stomach unlike other energy drink brands. keep up the good work.

February 27, 2026
Unprompted review
GHOST logo

Reply from GHOST

What an EPIC review, Luis! Thanks for being a part of the GHOST® Fam!

Rated 5 out of 5 stars

Great customer service

Great customer service, I am a current customer of Ghost energy drinks and decided to switch from AG1 and try out Ghost Greens. The package was delivered to the wrong address and Ghost's customer service replaced it right away...Thank you!!!

February 26, 2026
Unprompted review
GHOST logo

Reply from GHOST

We're stoked to hear that our team was able to help, Rob! Thank you for sharing your love for GHOST® GREENS!

Rated 5 out of 5 stars

TOP NOTCH Communication

Company provides a great product with fair pricing. HOWEVER, the best part is quick and honest information and communication. Fantastic to work with!

February 25, 2026
Unprompted review
GHOST logo

Reply from GHOST

We really appreciate you sharing your positive feedback! Thank you, Trey!

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Rated 5 out of 5 stars

The products are awesome with good…

The products are awesome with good flavor. Something happened with my order missing something was corrected and the missing item was shipped within the hour. Amazing customer service

February 24, 2026
Unprompted review
GHOST logo

Reply from GHOST

We are pumped to hear that our team took care of the issue! Thanks for your review, Eric!

Rated 5 out of 5 stars

Great products

Great products, prices, and flavors. Friendly interactions with customer service, and fast delivery.

February 24, 2026
Unprompted review
GHOST logo

Reply from GHOST

Thank you for sharing your experience, Robert! We've got your back!

Rated 5 out of 5 stars

Amazing products

Amazing products, game changer, fun branding, and great weekly emails with trivia, deals, and new products. Worth every penny!!!

February 7, 2026
Unprompted review
GHOST logo

Reply from GHOST

We really appreciate your support! Thank you!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I had a great experience with GHOST Customer Support. They were incredibly helpful, kind, and efficient in resolving my issue. The process was smooth, and they handled everything quickly and professionally. I truly appreciate the excellent service — thank you so much!

Also the Cinnamon flavour is Delicious!!!

February 24, 2026
Unprompted review
GHOST logo

Reply from GHOST

Thank you for sharing your experience with our team, Laurie! We agree, GHOST® x CINNABON is delicious!

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Rated 5 out of 5 stars

Really good products

Really good products, especially the Sour Strips line of products.

I have tested their EEAs, Preworkouts, Proteins (yummy) and creatine and all of them are amazing !

February 22, 2026
Unprompted review
GHOST logo

Reply from GHOST

Thank you for your support, Edward!

Rated 5 out of 5 stars

I have known about ghost through my son…

I have known about ghost through my son Charles. He is a true believer! I trust my son’s judgment because he is a thorough researcher when it comes to supplements. He let me taste his hydration and joint supplements, and I fell in love with the taste. I’m hoping it will give me a little bit of relief due to having osteoarthritis. And the shipping and delivery was very fast thank you so much.
Sena Thompson

February 20, 2026
Unprompted review
GHOST logo

Reply from GHOST

Thank you for your review, Sena! We are so stoked to hear that you are loving GHOST® HYDRATION and GHOST® JOINT!

Rated 5 out of 5 stars

Great customer service!

I actually received a case of energy drinks that was damaged. I sent an email to GHOST, and they immediately responded! Even though I orded through Amazon (who didn't help), a GHOST rep assisted me and resolved the problem. I've never had any customer service resolve a problem so fast. Great overall experience, and will continue drinking GHOST.

February 18, 2026
Unprompted review
GHOST logo

Reply from GHOST

We’re happy to hear that you had a good experience with our team! Thank you for being a part of the GHOST® Fam!

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Rated 5 out of 5 stars

Customer service experience

I had a really great experience with customer service, specifically Carlos! I made an order end of January and while checking tracking I noticed it hadn’t moved in about 2 weeks after being with the carrier. I reached out and asked if anything could be done because I was really looking forward to receiving my order. Carlos went ahead and re sent my order to me and I received it about 4 days after reaching out to them. It was greatly appreciated!!! Thank you Carlos!

February 16, 2026
Unprompted review
GHOST logo

Reply from GHOST

What an EPIC review, Shayna! Thank you for sharing your experience with Carlos, he's an absolute Legend!

Rated 5 out of 5 stars

Tony from customer service was amazing!

Tony from customer service was amazing! So helpful in helping me with my package issue.

February 19, 2026
Unprompted review
GHOST logo

Reply from GHOST

So pumped to know that Tony was there to help; he’s a rockstar. We appreciate your support, Noah!

Rated 5 out of 5 stars

Small issue with order sorted ASAP

Had a small issue with an order and it was sorted within in 3 Emails. The team at ghost are always more than fair and understanding and their customer service is second to none. Hence why I will always return to them for their quality products

Chris from Scotland

February 19, 2026
Unprompted review
GHOST logo

Reply from GHOST

Hey Chris, we really appreciate you sharing your experience with our team! Thank you for being a part of the GHOST® Fam!

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